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“bad receptionist”

Caramel Restaurant & Lounge - Dubai
Ranked #921 of 9,984 Restaurants in Dubai
Price range: $30 - $100
Cuisines: American, Contemporary
More restaurant details
Restaurant details
Dining options: Late Night, Reservations
Dining style: Casual Elegant
Description: Caramel Restaurant & Lounge provides patrons with a young and sophisticated contemporary-American restaurant perfect for a quick bite or business lunch. By night, Caramel Restaurant & Lounge transforms into an exciting and energetic indoor/outdoor ultra-lounge serving flavorful and decadent plates, and offering a full service bar; ideal for unwinding with co-workers or a fun filled night with close friends. Caramel Restaurant & Lounge boasts a warm inviting ambience and relaxing atmosphere that offers drinking, dining, and entertainment at one centrally located hot spot. With an emphasis on exceptional customer service, Caramel’s professional staff will ensure that even the most discerning guests are the highlight of any occasion. Caramel Restaurant & Lounge brings a new level of luxury and opulence to The Dubai International Financial Center.
Reviewed November 16, 2013

I usually come to Caramel and this time I'm sure my reservation was at 11:30 through your web and i made a confirmation call, when i arrived the receptionist said you are late and your reservation is at 11 and she made me wait for 20 minutes although there was 2 tables empty inside and when i showed her the confirmation email from you guys she was embarrassed and made me sit immediately and blaming you guys that you haven't sent an email, although I'm sure you are excellent and i booked cavali through you the next night and everything went great and got my 15% discount !!

*the receptionist is the philipena with tall face and not pretty .. the blond receptionist was really friendly and tried to please me that a table will be ready soon..

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Review collected in partnership with RoundMenu.com
Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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136 - 140 of 202 reviews

Reviewed November 5, 2013

We were a group of around 10 people and we all loved Caramel. The service was discreet and constant, the food was out of this world (the mini kobe beef burgers are to die for) and the DJ rocked! It is a little out of the way since it is located at DIFC but well worth the visit. It is true that the terrace is covered but you still feel outside and the lights are a little low but you quickly get used to it and it all adds to the atmosphere. We cannot wait to go back when we return to Dubai!

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Thank Gvamom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2013

We chose this place as from the pictures it looked like it had an outside eating area, it hasn't it's all covered and the place is very very dark. Torches needed to choose. We should have chosen a number of smaller plates rather than opting for a main. The smaller tacos, prawns etc were all good drinking food and this place is just as much about the drinking. Less touristy which was nice, very relaxed and became busier as the night wore on. They kicked us out at 2 am.

Thank Disgusted0f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2013

Every time i visit this restaurant i get amazed by the great service and the quality of food. The atmosphere is vibrant yet dark, you'll seriously need to use your phone light to read the menu, other than that this place is perfection.

This is our go to place to celebrate birthdays for myself and my friends, all the food is prepared in a sharing plate so you can order almost everything. Here are our ultimate favourite dishes :

Chinese salad
Seared beef carpaccio
Chicken lollipops (to die for !!)
Yellow tail tuna
TNT shrimp
Kobe sliders
Shwarma bites

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Thank MHH2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2013

unique lounge with nice design and wonderful service . food is delicious with wide variety of choices .it is a good place for a personal occasion or a group gathering .
book in advance as it gets busy specially on the weekends.

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Thank Traveller4everr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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