I usually come to Caramel and this time I'm sure my reservation was at 11:30 through your web and i made a confirmation call, when i arrived the receptionist said you are late and your reservation is at 11 and she made me wait for 20 minutes although there was 2 tables empty inside and when i showed her the confirmation email from you guys she was embarrassed and made me sit immediately and blaming you guys that you haven't sent an email, although I'm sure you are excellent and i booked cavali through you the next night and everything went great and got my 15% discount !!
*the receptionist is the philipena with tall face and not pretty .. the blond receptionist was really friendly and tried to please me that a table will be ready soon..
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.