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“Nicely located hotel with amazing night time views from the roof pool”

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Park Regis Kris Kin Hotel
Ranked #143 of 555 Hotels in Dubai
Certificate of Excellence
Reviewed December 13, 2011

I stayed here for three nights with my daughter. We had a very spacious twin room on the 14th floor with a huge marble bathroom and very comfortable beds. Housekeeping cleaned the room late each day and on the first day took our bathrobes and never replaced them with anything. We had an issue with the floor flooding the first time we emptied the bath but this was quickly attended to by a maintenance man although housekeeping didn't come to clear up the water until the next day.
For us the hotel was ideally placed, a five minute walk from 2 metro stops which we used along with taxis for our transport. It is close to Deira and the Creek and a reasonable distance from the airport, financial district and the Dubai Mall. The Marina, Jumeirah beach and Jebel Ali are quite a distance so not recommended if you intend to visit them everyday.
We ate twice in the hotel - both times by the pool. A late evening sushi platter which was very good and a burger and ciabatta lunch which was average.
The roof top pool in this hotel is fabulous. Super for sunbathing with comfy loungers and tables and at night it is transformed into a outdoor bar area where free margeritas for the ladies are available at the weekend.
The Kris bar is also a lovely place to sit and have a drink with magnificient views towards the Dubai skyline.
The staff here were generally good, check in and check out were efficient although I wouldn;t class it as "friendly". Two staff stood out as extra helpful - Giren the concierge and the pool attendant (whose name I've forgotten) but who always managed to get us sun loungers and laid out our towels.
Unfortunately I was disappointed by one staff member whose name I didn't get who we asked to amend a dinner booking for us which he said he would do and then didn't! We only discovered this when we phoned the restaurant to check our reservation and they told us we had been a "no Show" the previous night and no other reservation had been made for us. Fortunately they did have a table a half hour later so we still got to eat there. Staff should do what they say they are going to do!
All in all this is a well located hotel, good value for money but average in terms of service. If you just want a base for a short stay I would recommend and would probably stay again.

Room Tip: Request a high floor
  • Stayed: December 2011, traveled with family
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1  Thank Nikki K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,303 - 1,309 of 1,646 reviews

Reviewed December 13, 2011

The hotel is situated near Burjuman opposite to Spinneys Supermarket. Was happy to see hotel pick up waiting at airport despite flight being late by two hours. The check in was smooth and rooms neat and clean. Decent breakfast spread but the hotel staff guiding you to tables sometime gets confused during rush hours. Nice band in the club on Mezannine floor with a relaxing atmosphere. Lot of eating joints nearby just in case you want to try outside food.
Overall a pleasant experience and would like to stay again.

  • Stayed: December 2011, traveled on business
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2  Thank VINDelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2011

We travelled to Dubai in Oct with our son and stayed at this Property. It claims to be a 5* hotel, but we felt that it is not upto a 5* standard. We would rate it as a 4* hotel. It's a new property located opposite Burjuman Centre, It's location is excellent. the hotel and its rooms are quite good, but it lacks on service part. House keeping is poor and services at resturants are average. We felt that there is a shortage of staff in this hotel. However the price that we got this property is very reasonable, than compared to any other properties in Dubai.

Room Tip: Should go for higher floors.
  • Stayed: October 2011, traveled with family
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Thank Vivek_Bh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Butcher-GM, General Manager at Park Regis Kris Kin Hotel, responded to this reviewResponded November 30, 2011

Dear Guest

Thank you for your recent review. I apologize to you for the housekeeping service we have rectified this. We have also increased the level staff in the restaurants to ensure the correct level of service in keeping with our standards.

I am pleased to see that overall you rated the Hotel as good and rest assured we will be continously focusing on improving and fine tuning our product and service delivery.

If I can ever be of assistance when you are coming to Dubai please contact me.

Best regards

Scott Butcher

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2011

booked the hotel through agoda we got the best price than hotels website cheers to agoda for that.rooms were big and nice. staff is excellent especially concierge.the upper management staff and the reception staff is bit uptight.the hotel is near khalid al bin waleed metro station.also burjman shopping mall is just opposite the hotel.lots of indian restaurants around the hotel.there is a night club in the hotel which i would rate is not so good there are better nightclubs around dubai.please visit the restaurant at the top and the roof top swimming pool. it has the most amazing viewof dubai visit during day and night time too.

  • Stayed: October 2011, traveled with family
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2  Thank chd72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2011

Stayed at the Kris Kin Park, Regis for 3 nights recently, and was bowled over by the value, room standard and roof top views. We didn't dine in the hotel, and only discovered the roof top pool and piano bar on our last day. The superior room was excellent, huge bathroom, large bedroom, with desk and quality office chair and very comfortable beds with great pillows and a pillow menu!

The front of house and lobby staff were excellent and I cannot recommend the hotel highly enough for both the business traveller and the leisure traveller who doesn't need or want a beach or tourist locastion. Very centrally located across from the Bur Juman shopping centre.

Only minor criticisms are the difficulty getting a taxi outside the hotel at some times due to the road works and the Sportsman Bar, which is dull and dingy and doesn't reflect the quality and finish of the rest of the hotel.

Must do's - make use of the near empty roof top pool - if only for the views. LIke wise the piano cocktail bar on the 19th floor

  • Stayed: November 2011, traveled with family
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2  Thank Arte1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2011

My husband and I stayed here on our wedding night a couple of weeks ago (my parents also stayed) and I must say we were made to feel like royalty! I am so grateful to the management and staff at the Kris Kin and would thoroughly recommend it to anyone - special occasion or otherwise. We both live in Dubai and have a fair idea of some of the hotels on offer - and I must say that unlike some of its competitors, the Kris Kin has avoided pretention yet left the luxury element entirely intact.

It has great business and leisure facilities; not to mention the wonderful evening cocktails and breakfast. The view from the roof-top pool and the restaurant/lounge below is really spectacular. It's convenient for the airport and the Creek, the Gold Souks and Spice Souks etc. And it really didn't break the bank!

Thanks again for making us feel so welcome!

Room Tip: It is worth booking a suite or at least a club room - it doesn't cost much extra but there are d...
  • Stayed: November 2011, traveled as a couple
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Thank Tara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott_Butcher-GM, General Manager at Park Regis Kris Kin Hotel, responded to this reviewResponded November 30, 2011

Dear Tara

Thank you for your review. It was our pleasure to look after you on this special occasion. On behalf of all of us at the Park Regis I wish all the best for your future happiness.

If there is anything that I can ever do in the future please contact me.

Best regards

Scott Butcher

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2011

What makes us love the hotel is the outstanding service. The front office staff is always polite & speaks fluent English. The concierge service was great as well. They even help us to pack our box at 4am as we were leaving on an early flight. When we requested for a cab, it came on time & exactly what we requested (bigger cab as we have 7 pieces of luggage)

Room is always neat & clean. Housekeeping staff came in the afternoon to get the bed ready & check if we need anything. We stayed on the 5th floor, but didn't hear anything from the club as mentioned by other reviews.

The pool is small but the view is great. We didnt try the restaurants though.

The hotel is situated nearby numerous eateries as well. The choice ranges from pizza hut to local restaurants, plus Indian restaurants etc.

Bur Juman mall is about 5 minutes walk & spinney's n McD is a little further as other reviews said.
The train stop was quite far. Especially since we were travelling with two kids. It tooks us aprox 15 to get there.

  • Stayed: October 2011, traveled with family
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Thank madreFI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Regis Kris Kin Hotel

Address: Sheikh Khalifah bin Zayed St. | Opp Burjuman Centre, Dubai 8264, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #143 of 555 Hotels in Dubai
Price Range: $80 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Regis Kris Kin Hotel 5*
Number of rooms: 384
Official Description (provided by the hotel):
Conveniently located opposite Burjuman Centre, walking distance to Dubai Metro, few minutes’ drive from the airport and within easy reach of the city’s major leisure and business establishments. The 384-room 5-star hotel is the ideal address for both business and leisure travellers boasting a range of numerous dining options including amazing views from Kris Restaurant and Wine Bar located on the 19th floor, a number of function rooms suitable for small meetings through to an extravagant banquet for 220 guests, spectacular rooftop swimming pool and leisure facilities, spacious guest rooms, free internet/WIFI throughout the hotel,genuinely warm and welcoming service. ... more   less 
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