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“Fine buffet place” 5 of 5 bubbles
Review of Arboretum

Arboretum
Ranked #101 of 9,407 Restaurants in Dubai
Certificate of Excellence
Price range: $37 - $94
More restaurant details
Restaurant details
Good for: Special occasions, Kids, Large groups, Families with children, Scenic view, Business meetings
Dining options: Dinner, Late Night, Brunch, Breakfast, Lunch, Buffet, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Valet Parking, Validated Parking, Waitstaff, Wheelchair Accessible
Description: Part of the famous Grand Friday Brunch at Jumeirah Al Qasr, recently awarded Ahlan's Best Brunch in Dubai, not only is the Arboretum at Madinat Jumeirah something of an ambassador for Arabian dining culture and cuisine, but it's also a hub of great international food. Sumptuous all-day dining takes place in a light, airy and spacious environment. You can dine alfresco on our wide terrace - bordering the busy waterway and with spectacular views of the sea - or inside, under the ornate and cavernous ceiling with its iconic palm columns.
ME
Level Contributor
169 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 173 helpful votes
“Fine buffet place”
5 of 5 bubbles Reviewed December 12, 2013

Excellent buffet, go hungry to maximise your investment. Service very good, watch out for ankle biters running into your feet as you stagger back with laden dishes. Pretty informal for the Al Qasr and fun. Lovely outside, but need to book.

Visited December 2013
Helpful?
Thank toomanybeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamBeck, Manager at Arboretum, responded to this review, December 13, 2013
Dear Guest,

Thank you for taking the time to post a review on Trip Advisor with regards to your recent experience at Arboretum. Along with my team, I sincerely appreciate your positive comments and am delighted that you enjoyed your time with us.

We look forward to welcoming your return in Arboretum in the near future.

Yours sincerely

Adam Beck
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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863 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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  • Any
English first
Glasgow, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Amazing Variety”
5 of 5 bubbles Reviewed December 4, 2013

This has to be our favourite restaurant in Madinat Jumeirah. The staff and the food are first class.
The variety of food displayed in the Buffet, both at Breakfast and Evening times, is amazing.
The Staff are courteous, smartly attired, and efficient, at all times!
The Training of the Staff, is clearly of a very high standard.
Will be back next year!

  • Visited November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank williamk47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamBeck, Owner at Arboretum, responded to this review, December 5, 2013
Dear William,

Thank you for taking the time to post a review on Trip Advisor with regards to your recent experience at Arboretum. Along with my team, I sincerely appreciate your positive comments and am delighted that you enjoyed your time with us.

We look forward to welcoming your return in Arboretum in the near future.

Yours sincerely

Adam Beck
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Amazing Friday Brunch”
5 of 5 bubbles Reviewed December 4, 2013

After lots of research we decided on Al Qasr for the famous Friday Brunch, and we were so glad we did. It was busy and bustling, but that just added to the lovely, friendly, summer drinks party atmosphere.
The food was extremely varied and plentiful, and there is so much choice you are given a map when you sit down that explains all the different 'stations'. We chose the unlimited drinks option, at AED 550, which felt expensive at the time. But the waiters were very quick to keep filling our glasses with Prosecco and after an indulgent 4 hours of oysters, foie gras, mojitos and chocolate truffles, we felt like it was amazingly good value!
Next time we visit Dubai, I will certainly book again. Highly recommended.

  • Visited November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Adele H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamBeck, Owner at Arboretum, responded to this review, December 5, 2013
Dear Adele,

Thank you for taking the time to post a review on Trip Advisor with regards to your recent experience at Arboretum. Along with my team, I sincerely appreciate your positive comments and am delighted that you enjoyed your time with us.

We look forward to welcoming your return in Arboretum in the near future.

Yours sincerely

Adam Beck
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
59 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
“Throwing the food into the garbage in front of the guests its a massive disrespect”
1 of 5 bubbles Reviewed November 30, 2013

We only heard amazing things about this hotel's restaurants and we wanted to give it a try. We didnt stay in the hotel but after this experience there is no reason why I would spend a single Dirham in it.
We made a reservation in the buffet restaurant, when we called they told us the restaurant was open until 11:30 so we though that if we would reach by 10:30pm we still would have enough time to enjoy. When we arrived the hostess told us the buffet was closing at 11 o clock so that we should take all the food that we wanted, fill the plates as much as we can and put it in the table and that then we could stay there eating until the morning if we would like to. We are not the type of people that go to buffets to eat desperately, so we didnt appreciate that approach; then when we told her that they told us the buffet was open till11:30 she said that sometimes the people in the restaurant reservation are crazy and they say things like that.
Anyway, we decided to go with it and we sat down ordered drinks (which by the way came 20 minutes later). The buffet was already half empty and no one even bother to refill it for the last customers (we were not alone, there were still around 20 tables). So basically there was not much to eat. Plus the presentation of the food left was disgusting. Food all over the place, sauces spilled, no cutlery, sticky areas.
In the ice cream station the gentleman didnt even acknowledge that we were there and then another person came and took the cones without gloves or napkin and expected us to accept it (before he came he was cleaning the area).
At around 11 they started to clear the buffet and what a way to clear it. they were using massive garbage bins and they were emptying the trays in the garbage. Sushi, salad, everything.....We know you are throwing away the food, but to do it in the middle of the restaurant in front of everyone? definitely unnapropriate and disrespectful. It was not a pleasant thing to see and it was this what made the entire experience a disaster.
They brought the bill at 10:45 and placed it there, we didnt requested it, so it was a clear way of saying ''leave''.
We asked the chef who brought the pasta about our drinks and he said that the waiter is there so we can check with him.
Overall, far from being a luxury hotel and we will never go back and we dont recommend anyone to visit it. Very surprising to find such restaurant in this beautiful hotel. It seems that they dont pay too much attention to the service and quality here because for sure this restaurant is mainly used by groups.

    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Knej C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamBeck, Owner at Arboretum, responded to this review, December 5, 2013
Dear Knej,

Thank you for taking the time to post a review on Trip Advisor with regards to your recent experience at Arboretum. I would like to take this opportunity to offer you my personal apologies for the shortfall in service on the evening. This is certainly not the level of service which we aim to provide and I would love for you to visit the Arboretum again in the near future so we can restore your faith.

Please feel free to contact me on my email address: adam.beck@jumeirah.com if you wish to return and I will ensure that I am present to meet you on the evening.

We look forward to welcoming your return in Arboretum in the near future.

Yours sincerely

Adam Beck
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“A little plate of Heaven”
5 of 5 bubbles Reviewed November 27, 2013

Oh how short our stay was when all we desired was more time in the Arboretum Restaurant. The ambiance was luxurious and the array of aromatic food displayed to delight the eye a feast before tasting what was on offer. Small plates were ideal as it enabled us to try some of the unusual delicacies and test our palates. We were in safe hands as the staff really do enjoy looking after you and nothing is too much trouble,so how about another dip in the chocolate fountain to finish off our supper. Thank you must go to Adam and Rory who were always on hand to make sure it was perfect for us. Boys, well done we shall definitely be back for more.

  • Visited November 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Penelope D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdamBeck, Manager at Arboretum, responded to this review, November 29, 2013
Dear Penelope,

Thank you for taking the time to post a review on Trip Advisor with regards to your recent experience at Arboretum. Along with my team, I sincerely appreciate your positive comments and am delighted that you enjoyed your time with us.

It was an absolute pleasure to meet you and we really hope to see you again

Yours sincerely,

Adam Beck and Rory Murphy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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