I paid a extra £250 for a room with a balcony
When i got to the hotel i did not get a balcony room which i paid extra for
I told the Receptionist who ssaid we are fully booked & you get what you get it does not matter if you have paid extra for any type of room you will only get what we have & we will not refund any extra money paid to you
very poor service if you book a room book the cheapest if you book a room with extras you will not get it
- Official Description (provided by the hotel):
- TIME Grand Plaza Hotel features 232 spacious rooms and suites appointed with every imaginable guest comfort. Savor superb cuisine at two onsite restaurants and at our breezy poolside lounge. Enjoy an invigorating workout in the state-of-the-art Powerzone fitness centre or soothe away stress in the temperature-controlled rooftop pool. For corporate guests, three modern meeting rooms and property-wide wireless Internet access is available to promote productivity and fresh ideas. Whether you're travelling for business or leisure, you're sure to appreciate the unique features and convenient setting of our Al Qusais hotel near Dubai International Airport. The hotel has dedicated non-smoking floors available. ... more less
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