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“Allswell” 4 of 5 bubbles
Review of AVANI Deira Dubai Hotel

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AVANI Deira Dubai Hotel
Ranked #102 of 545 Hotels in Dubai
Certificate of Excellence
Waipukurau, New Zealand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Allswell”
4 of 5 bubbles Reviewed November 17, 2013

Our first stay in Dubai and we're so pleased we took this two day stopover to explore it. The Movenpick Hotel Deira was recommended by our travel agent. We probably wouldn't have chosen this location because its not really the most scenic spot. However, our package included airport transfers and with and the fabulous Dubai metro just a short walk from the hotel the location wasn't an issue for us. Our stay was very pleasant and the room was spacious, practical and comfortable.
All the staff were very friendly and helpful but in particular the concierge, Nisath, was simply amazing. We returned from an outing about 10 minutes late and found we had just missed the pick up bus for our prepaid adventure tours Dune Safari and dinner. Nisath told us not to worry and called the company and tried everything he could to get them to come back and collect us. In the end, when they wouldn't return without charging us an extra $300AED he advised us he could do better than that and called another tour agency (Arabian Nights) and explained our plight. Arabian Nights were very obliging and Nisath even got them to do a special deal on the price for us, plus come and collect us straight away. If it wasn't for him we would have missed an amazing experience. His attitude was simply "its my job to help you and I'll do everything I can to turn this into a happy experience."
We have been travelling in Europe and UK for three months, stayed in over 40 hotels, and this level of service isn't typical of our experiences, so we think it deserves recognition.
In general, the hotel was very pleasant, the breakfasts and dinner we had there were ample / simple, not amazing. We couldn't hear the planes from inside the hotel, but when on the sun terrace they made conversation hard - one every 40 seconds! We rated this hotel high largely because - "the people maketh the place!"

Room Tip: Check that the room you are getting matches the photos shown on the hotel'sbooking site or booki...
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Judi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anke G, General Manager at AVANI Deira Dubai Hotel, responded to this review, November 19, 2013
Thank you for sharing your recent stay experience with the TripAdvisor community. I was extremely proud to read that Nisath was able to help you and to ensure you would not have missed the safari experience. Please rest assured that your comments are shared with Nisath and the team here at the hotel. Nisath’s attitude can certainly be used for training purposes as well as a motivational factor for our employees here in the hotel. We are glad to learn that you labeled your experience “people make places” and we thank you for that. We do hope you had a great return journey and do look forward to being of service to you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (189)
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Stockholm
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed November 17, 2013 via mobile

I don't have much to say about the hotel itself. Generally good with no major flaws.
The hotel is about 10 minutes drive from the airport, which makes it perfect if you are catching an early morning flight. It's also relatively close to the gold and spice souk.
However it's quite far from the Burj Kalifa and from the beach, like 40 minutes drive.
They have a free shuttle to the beach with complimentary access to an amazing beach club, but the shuttle just goes twice a day and only from the hotel to the beach.
If you plan to spend most time
at the beach or in the shopping mall area consider choosing another hotel.

The swimming pool is small and being the hotel close to the airport, you will hear quite a lot of noise. Not ideal if you plan to relax.

So, to sum it up this is a good hotel if your priority is to be close to the airport, but not a good option if you want to be close to malls, landmarks and beach.

Stayed November 2013
Helpful?
1 Thank Marinillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anke G, General Manager at AVANI Deira Dubai Hotel, responded to this review, November 17, 2013
Thank you very much for your stay and your feedback. We are glad that on the overall you did enjoy
your stay with us. We do hope to be of service to you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
66 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed November 17, 2013

Stayed here for 3 nights as a stopover en route to Europe. The rate was advertised on the Qantas website as a special deal which seemed reasonable at the time for what was meant to be a 5 star hotel. However it turned out to be an expensive 4 star at best. Nothing like 5 star hotels in North America, Asia or Australia. The lobby area looks cheap and the executive lounge is nothing special.

At check in we were offered an upgrade for the use of the Executive Lounge for $60 per room per night. A good offer as breakfast in the restaurant is $30 per person. The use of the lounge included complimentary breakfast, afternoon tea & hors d'oeuvres during cocktail hour in the lounge & free wifi in the room. However the person checking us in didn't tell us that breakfast in the lounge is more of a limited continental breakfast rather than a full breakfast which is offered in the restaurant (& included as part of the upgrade package). The restaurant breakfast was great - lots of choices including made to order omelettes.

Rooms are well appointed, although the bathroom small & the shower over a deep bath - awkward to get in & out of & would be easy for older people to slip & fall. Also there was an opaque window between the shower/ bath & the room which was a little too revealing when sharing with a friend - might be fine if you're sharing with a partner.

Small but nice pool area with attentive staff. Staff in the restaurant were attentive during breakfast but not during dinner - very slow service despite the restaurant being only about one third full. Concierge very knowledgable & helpful.

The hotel is located about 10 minutes from the airport & a 5 - 10 minute walk from the nearest Metro station which gives easy access to downtown & is cheap & safe to ride. However there is nothing in the local area of particular interest. The proximity to the airport made it quite noisy with planes overhead every few minutes. Didn't actually wake us up but was very obvious once awake & trying to get back to sleep.

The biggest irritation during the 3 day stay was being locked out of the room every day & having to go back to reception each time to have the room card reprogrammed. Likewise the wifi was shut down each day. I can understand this happening once but not every day. In addition I was staying with a friend & we were checking out at different times (due to different onwards destinations) & the staff found it impossible to meet our request to split the bill. Again, this should not present a problem in a 5 star hotel.

Overall, a very disappointing stay.

  • Stayed October 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SydneyToscar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anke G, General Manager at AVANI Deira Dubai Hotel, responded to this review, November 17, 2013
I am truly sorry to read of your disappointment with the hotel services and facilities offered. Your comments in regards to the services provided as well as the attentiveness of our team members
are noted and please rest assured that I will personally address these points to ensure rectification. The difficulties with the Internet and door lock problem are also noted and we are working alongside our gateway provider to find a solution to ease access to the Internet landing page and to provide a stable connection. Please do accept my apologies for the shortfalls you experienced during your short stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed November 16, 2013

My wife and I stayed here during the Eid holiday. We were upgraded to an executive suite upon arrival and the room was fabulous. We had breakfast each morning and thought it was just fine...not fantastic but very pleasant. The hotel is very close to the mass transit line and its really simple and easy to use. There's really no need to use taxis. We took advantage of the free shuttle to the "sister" resort located in Jumeirah. The pool was great but we found out that we were essential 'stuck' at the pool with not a whole lot to do thereafter. We ended up catching a cab to the nearby mall. We found the overall service of the hotel to be great. Our only issue was that the hotel is very close to the airport and there is plenty of air traffic going in and out of the airport. By early morning, the airport is in full swing so be prepared to wake-up early. Aside from this matter, we very much enjoyed our stay.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank M R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anke G, General Manager at AVANI Deira Dubai Hotel, responded to this review, November 17, 2013
I am glad to read that you liked the Executive Suite which was allocated to you during your stay and that we were able to meet your expectations in terms of services provided. We noted your comment on the variety of food items for breakfast and the latter has been shared with our Culinary Team for their reference and action. I am truly sorry you were disturbed by the noise from the airport as the entire hotel has been triple glassed to keep the exterior noise out of the rooms and to provide a calm environment for our guests. We do hope to welcome you again soon to the Moevenpick Hotel Deira.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed November 16, 2013

The hotel is beautiful, light and modern, the rooms are spacious, modern and stylish a 5 star hotel with very little in it gym and roof top pool is basic, set away from the centre of Dubai the metro is just on the corner a 2 minute walk away. The restaurant boasts that the plates are the highlight of the restaurant just a little concern as it really should be the food.
Not ideally located the one thing that has put me off coming back is the Air planes taking off and landing just over head loud enough to wake me up of an evening . If that does not bother you then this would be an ideal hotel for the loan and accompanied traveler.

Room Tip: The basic room is not what I would call basic.
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  • Stayed November 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Roamingronnir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anke G, General Manager at AVANI Deira Dubai Hotel, responded to this review, November 18, 2013
Thank you for staying with us during your recent visit to Dubai and for sharing your comments on TripAdvisor. I am glad you did enjoy your stay with us. We do hope you will chose to stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed November 14, 2013

Nothing negative to stay about the stay there.
The hotel is excellent condition, the staff always ready to go the extra mile, facilities are above average (the gym and the staff there are really well beyond average), and price-quality wise, no complaints whatsoever.
Taxi are there all the time, and as everywhere in Dubai very affordable.
Metro station literally 3-4 minutes walking from the hotel.
Would definitely recommend and use again if needed.

  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Edobowl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anke G, General Manager at AVANI Deira Dubai Hotel, responded to this review, November 18, 2013
Thank you for recommending us for both – business and leisure purpose. I am glad to
learn that you would recommend us and that you would use us again following your recent
stay with us. We do appreciate your feedback and look forward to welcome you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annecy, France
Level Contributor
183 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed November 9, 2013

We spent 3 nights at this hotel, our stay was great.
Perfect service, good location, nice big rooms.
We booked a Executive Room and were upgrated for free to an Executive Suite.
Room service was good, cheap and fast.
Room was clean with an expresso machine.
Swimming pool area a bit small but huge gym with a personal trainer!
Breakfast was just ok.
Executive room is ok, service is good and choice of beverage and food are great.
We haven't tried the restaurants.
Bar area is ok.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank betti2301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AVANI Deira Dubai Hotel

Property: AVANI Deira Dubai Hotel
Address: Deira Abu Baker Al Siddique Rd | Corner Abu Baker Al Siddique and Sallahuddin Road, Dubai 234344, United Arab Emirates (Formerly Movenpick Hotel Deira)
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #102 of 545 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:5 star — AVANI Deira Dubai Hotel 5*
Number of rooms: 216
Official Description (provided by the hotel):
Located in one of the most diverse and culturally rich parts of the city AVANI Deira Dubai Hotel is ideally situated, just ten minutes away from Dubai International Airport and from the world-famous Gold Souk. Close to several shopping malls and the Dubai Metro, the hotel is well-placed for guests wanting to explore Deira's vibrant winding and historic Creek area, were local "abra" water taxis ply their trade. From the seven naturally-lit meeting rooms, including a fully-equipped business centre, to the hotel's restaurants, AVANI Deira Dubai Hotel offers five-star service to business and leisure travelers alike. ... more   less 
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