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Movenpick Ibn Battuta Gate Hotel Dubai
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Reviews (6,942)
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5,169
1,373
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5,169
1,373
278
75
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All reviewsoceana beachchor bazaarpower stationmoroc barshanghai chicmistral restaurantarabic coffeeall inclusive packagethe executive loungeshopping mallinfinity poolindian restaurantprivate beachhotel poolbeautiful hotelshuttle busjebel ali
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Reviewed August 11, 2014

Had an absolutely fantastic 5 night All Inclusive stay at this hotel in May.

We arrived on an overnight flight at 8am, and were given early check-in and also upgraded to a Battuta Suite as we were celebrating our engagement, both of which were much appreciated.

Words cannot describe the service on offer from this hotel. All staff were a credit to the company, and could not do enough to make our holiday perfect.

Our upgraded room was unbelievable, with a huge balcony, living area, 2 bathrooms, 2 40 inch TVs and one of the comfiest beds we have ever slept in.

The food on offer at this hotel is quite simply the best we have ever experienced worldwide, as is the fantastic All Inclusive package. The breakfast buffet was enormous. We particularly enjoyed the freshly sliced smoked salmon, eggs benedict and delicious freshly baked bread.

We tried all of the a la carte restaurants (the Italian is also available for lunch, and offer fantastic pizzas). The Indian, Chor Bazaar, was fantastic with a huge range of curries, breads and sides. The charcoal grilled chicken was a particular highlight. The Chinese, Shanghai Chic, was also wonderful and the food is served tapas style where you are encouraged to try as many dishes as possible and they are brought to you as soon as they are ready. Saving the best for last, the Italian was to die for. The fillet steak was one of the best we have ever tried, as was the Wagyu beef carpaccio starter.

We ate in the buffet restaurant for surf & turf night and again this was wonderful. There was live music on to entertain, and the selection of seafood and meat on offer was amazing. We loved the way the seafood was on ice and you selected your own (the lobster was particularly good) and it is then cooked fresh to order on the barbecue.

The drinks package was amazing, with branded spirits, a lovely selection of still and sparkling wines and bottled Stella on offer. Unlike other hotels, this is a true all inclusive.

Finally, the beach on the Palm is amazing, and where we spent most of our days. It is a short 15 minute bus ride away, but the setting with the infinity pool and beach together is out of this world. The All Inclusive option here is also very good, and we rarely spend over our 200LE daily allowance (this got us a nice lunch, 2-3 alcoholic drinks and several soft drinks comfortably).

All in all, one of the best hotels we have ever stayed at and we are actively looking to book again for next year. Would rate this hotel 6 stars if I could!

Room Tip: The Battuta Suite is amazing
  • Stayed: May 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
4  Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael N, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this reviewResponded August 12, 2014

Dear John,
Thank you for sharing your fantastic review with the Tripadvisor community.
First of all I would like to congratulate you on your recent engagement. I was very pleased to read you enjoyed your stay to such extent, especially our hotel facilities, our restaurants, our beach club on Palm Jumeirah, our All Inclusive package benefits and the service provided by our team. I will make sure to share your kind comments with the entire team.
We look forward to welcoming you back at Mövenpick Hotel Ibn Battuta Gate.
Best Regards,
Michael Nugent
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2014

Stayed for a couple of days in this hotel. This hotel is inspired by the travels of Ibn Batuta and the countries he had visited during his adventure. Each floor is specifically designed with the standards of each country that Ibn visited. Rooms are greatly spaced and well equipped.
Comfort - Perfect.
Facilities - Perfect
Bar - Perfect with lots of screens around.
Ambiance - Soothing.
Breakfast - Huge Menu
Its opposite to Ibn Batuta mall and a ten minute walk to the metro station. But usually, if someone travels to Dubai for a couple of days for the first time, the first thing you got to check out is Burj Khalifa, which is located a little far from the hotel and you would take 40 min.- 1hour to reach the tallest building in the world one way! For the ones coming to Jafza for business, I would say that this is the perfect property because of proximity.

Room Tip: Try to get the floor according to the country which you really wanna travel to. It would really give you a lobby you would like to click.. :)
  • Stayed: June 2014, traveled on business
    • Sleep Quality
    • Rooms
    • Service
4  Thank Neo123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael N, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this reviewResponded August 10, 2014

Dear Guest,
Thank you for your review on your stay at Mövenpick Hotel Ibn Battuta Gate.
I was pleased to read you enjoyed your visit to such extent, especially our hotel facilities, our location opposite the Ibn Battuta Shopping Mall and at a walking distance from the the Dubai Metro. I will make sure to share your kind comments with the entire team.
We look forward to welcoming you back during your next visit to Dubai.
Best Regards,
Michael Nugent
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2014

i visited this hotel in 07/aug-2014 , i find the services very poor comparing to any 5 star hotel i've ever visited, ist night i had problems with A/C, then technician came to replace the filter, later i had problem with refrigerator not cooling , it was replaced but started cooling after 12 hours.
the most common big problem is that all standard rooms toilet seats are very small for a normal size person.
reception team are not reposing to services all the time ,night duty manager not concerned much with guest complains

Room Tip: Standard rooms toilet seats are very small, do not select these rooms
  • Stayed: August 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank nasser959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael N, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this reviewResponded August 10, 2014

Dear Nasser,
Thank you for your feedback on your recent stay at Mövenpick Hotel Ibn Battuta Gate Dubai.
I was very concerned to read your feedback and your comments on your perception of the service provided by our Engineering and Front Office team, please rest it has been shared with all concerned managers for their immediate review and action to avoid future inconveniences to guests.
I would like to ask you to please email us on social.ibnbattuta@moevenpick.com as I would like for our team to contact you directly in regards to your experience.
I look forward to receiving your email.
Thank you.
Best Regards,
Michael Nugent
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2014

Lovely hotel, pleasant every time, our main attraction there is the Camel Kids Club which my daughters love its staff there, Special Thanks to Glenda, Joe anne, Delia, and they miss Janice whose in the bz center now..
Nice hotel, but I wish they can consider complimentary upgrade sometimes!

  • Stayed: June 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
2  Thank Sally E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael N, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this reviewResponded August 10, 2014

Dear Sally,
Thank you for sharing your fantastic review with the Tripadvisor community.
I was very pleased to read you enjoyed your stay to such extent, especially our kids club, our hotel facilities, and the service provided by our team. I will make sure to share your kind comments with Glenda, Joe Anne, Delia, Janice and the entire team.
We look forward to welcoming you back at Mövenpick Hotel Ibn Battuta Gate.
Best Regards,
Michael Nugent
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2014

We visited Movenpick Ibn Batuta in Jan 2014 for 2 days for our marriage anniversary. Fantastic Hotel. Opposite to Ibn Batuta Mall, very close to Metro Station. We liked the hospitality of the hotel. Breakfast was complimentary and had a lot of choices, as expected. We had booked Superior Room with the view of the Ibn Batuta Mall, it was spacious. They have shuttle plying to the Ocean Beach club frequently. That private beach is also nice. Overall Great Experience.

Room Tip: Book Superior Room.
  • Stayed: January 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank GauravDhanani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael N, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this reviewResponded August 10, 2014

Dear Gaurav,
Thank you for sharing your fantastic review with the Tripadvisor community.
First of all I would like to congratulate you on your recent wedding anniversary. I was extremely pleased to read you enjoyed your stay to such extent, especially our hotel facilities, our convenient location at a walking distance from Ibn Battuta Shopping Mall and the Dubai metro, our breakfast buffet, our Oceana Beach Club on Palm Jumeirah and the service provided by our team. I will make sure to share your kind comments with them.
We look forward to welcoming you back soon.
Best Regards,
Michael Nugent
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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