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Movenpick Ibn Battuta Gate Hotel Dubai
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Reviews (6,951)
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5,175
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All reviewsoceana beachchor bazaarpower stationmoroc barshanghai chicmistral restaurantarabic coffeeall inclusive packagethe executive loungeshopping mallinfinity poolindian restaurantprivate beachhotel poolbeautiful hotelshuttle busjebel ali
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4,665 - 4,670 of 6,951 reviews
Reviewed March 1, 2014

Great rooms, comfy bed, Oceana beach club is great. Food in the restaurants is superb. Pools are nice. Use the hotel taxis as they are only a little more expensive than regular taxis and will usually be limo like.

  • Stayed: September 2013, traveled as a couple
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2  Thank LeeCollins130167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael N, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this reviewResponded March 2, 2014

Dear Lee,
Thank you for sharing your wonderful review with the Tripadvisor community.
I was extremely pleased to read you enjoyed your stay to such extent, especially our dining offering, Oceana Beach Club and hotel facilities.
We look forward to welcoming you back at Mövenpick Hotel Ibn Battuta Gate.
Best Regards,
Michael Nugent
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2014

This was our third stay in Dubai and we were not disappointed with our choice of hotel. We had read the reviews and knew that the location was not particularly attractive, however the price was such good value in comparison to those on The Walk that we thought we would give it a go. In fact we thought the location was very good because it is very close to the metro (trains every 4 mins and cheap) which means that you can get around easily without taxi's and the mall is only across the road if you want shopping.
The hotel is spotlessly clean and the staff are very attentive and helpful. We were on the AI package which included eating in the A La Carte restaurants for lunch and dinner. There was no limit to the number of bookings and there was never a problem with getting a table. The food in all the restaurants was excellent and you can choose from the menu freely. The only moan we would have is that you have to ask for a separate drinks menu and we would have preferred it if the list had been included as an extra page in the main menu.
The Oceana Beach Club was also great. We would book the mini bus the afternoon before and we noticed that if necessary they would put on extra transport. It takes about 15 minutes to get there and then a 2 minute walk. The AI package allowed us 150AED per person which was just about enough and the food wasn't bad. The facilities includes changing rooms, lockers, showers etc and everything was spotlessly clean.
We would thoroughly recommend this hotel.

  • Stayed: February 2014, traveled as a couple
    • Value
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1  Thank Caron P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael N, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this reviewResponded March 2, 2014

Dear Caron,
Thank you for sharing your wonderful review on Tripadvisor.
I was very pleased to read you enjoyed your stay, especially convenient location opposite to the Ibn Battuta Mall and at a walking distance from the Dubai Metro, the benefits included in our All Inclusive package and of course the service provided by our team. I will make sure to personally share your kind comments with them.
We thank you for your recommendation and look forward to welcoming you back during your next trip to Dubai.
Best Regards,
Michael Nugent
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2014

Located a bit far from the main attractions (not a problem if yoy rent a car), this is probably the best value for money option amongst the 5 stars hotels in Dubai. Good size room, excellent service, valet parking free of charge and, most importantly, a joint venture with the Oceana beach club right in the Jumerah. Very good option.

  • Stayed: December 2013, traveled as a couple
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2  Thank Seadreamingever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael N, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this reviewResponded March 2, 2014

Dear Guest,
Thank you for sharing your fantastic review on your recent stay at Mövenpick Hotel Ibn Battuta Gate.
I was very pleased to read you enjoyed your stay to such extent, especially our room facilities, valet service and our Oceana Beach Club.
We thank you for your recommendation and look forward to welcoming you back during your next trip to Dubai.
Best Regards,
Michael Nugent
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2014

We had a pleasant stay at this Hotel. We were double charged during reservation and due to inconvenience, we requested some form of compensation. For the inconvenience, they upgraded our rooms. The service was hit and miss. PROS: We dined at Shangai Chic and we had a great service from Maricar. We usually call the front desk for wake up call, but this time, they call us asking if we want get a wake up call and a car. And lastly, there is a woman in hte Concierge area that is very helpful to the guests. She goes out of her way to assist the hotel guess. LIttle things adds up! CONS: While others are so willing to assist their guests, unfortunately, there are others that are not. They give you limited information, and or not so knowlegable. I had an allergic reaction and I have asked what type of material for their pillows. They didn't know. The front was going to find out, but didn't get back to us. I think this is something they should already known. We call the best team at this hotel the "A team" and the rest are the other team.

  • Stayed: January 2014, traveled with friends
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1  Thank Anna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael N, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this reviewResponded March 2, 2014

Dear Anna,
Thank you for sharing your review on your recent stay at Mövenpick Hotel Ibn Battuta Gate.
I was pleased to read you enjoyed your meal at Shanghai Chic and the service provided by Maricar and our concierge team. I will make sure to personally share your kind comments with them.
I was however concerned to read you experienced some inconveniences during your stay in regards to your room reservation and our housekeeping service. Please do rest assured I have shared your feedback with the concerned managers for their immediate review and action.
We look forward to welcoming you back during your next trip to Dubai.
Best Regards,
Michael Nugent
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2014

We have just come home from an amazing family holiday in Dubai, before arriving I was concerned about the location of the hotel but actually it was fine. Getting the shuttle bus to the beach club was very easy, the hotel is very organised and the transport was regular and on time. Also the hotel was very close to the metro so it was very easy getting to the sights of Dubai.
The all inclusive package was brilliant, the food in all the restaurants was delicious, all the staff were very helpful especially catering for my sometimes fussy children. I would also like to thank all the ladies in the kids club, the children had such a great time and we brought home lots of wonderful paper creations, my girls have never been so keen to go to the kids club!
Overall the hotel was fantastic and excellent value for money and I wouldn't hesitate in recommending it to anyone.

  • Stayed: February 2014, traveled with family
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1  Thank bexsomers7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael N, General Manager at Movenpick Ibn Battuta Gate Hotel Dubai, responded to this reviewResponded March 2, 2014

Dear Guest,
Thank you for sharing your wonderful review with the Tripadvisor community.
I was extremely pleased to read you enjoyed your stay to such extent, especially our Oceana Beach Club, the benefits included in the All Inclusive package and our Kids Club facilities. I will make sure to personally share your kind comments with the Kids Club attendants and the entire team.
We look forward to welcoming you back at Mövenpick Hotel Ibn Battuta Gate.
Best Regards,
Michael Nugent
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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