I stayed here with my brother and sister. I arranged the booking over email with the manager to get a better rate as I am a UAE resident. First we were given a faulty key. Then they gave us a room that had not been cleaned. I asked for an iron 5 times and got one in the morning!!! We needed an extra bed to which they threw in a fold-up bed and propped it against the wall! As we came back late in the evening I then had to wait a further 30mins for someone to set up the bed and an additional 10minutes for a duvet! May I add the bed was very hard!
Breakfast was awful, it is served until 10.30 and we came down at 10. All the food had gone, no bowls or cultery for the cereal, no clean tables for us to sit at. The manager said more food was coming but nothing appeared!
There are better places to stay in Dubai for better value for money. This is ashame as the location is great with it being right next to the metro and the Mall of Emirates.
- Official Description (provided by the hotel):
- Cassells Al Barsha Hotel is a luxurious yet affordable hotel located in the commercial and financial business district of central Dubai. The property welcomes the guests travelling to Dubai from all over the world and offers warm hospitality and modern amenities at a great value for money. Our property is conveniently located in proximity to the metro station Sharaf DG, Mall Of The Emirates & Ski Dubai, and a short drive to Dubai Media City, Internet City and Dubai Convention Centre. Cassells Al Barsha Hotel boasts 312 rooms which exude comfort and luxury with their elegant furnishing and tasteful ambiance and come with all the state of the art facilities. There is also a fully equipped gym and a large swimming pool where guests can unwind after a hectic day or a long travel. Business guests can also avail a range of facilities for their corporate events at one of our fully equipped conference halls and meeting rooms. We also have vastly experienced support staff who ensure that your event runs smoothly. Our guests can also enjoy fine Emirati cuisine at our specialty restaurant 'Emarati N More'. ... more less
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