I either eat or have a coffee at Bateel at the Marina at least once a week. On a good day, it's great.The service is usually friendly and helpful, but I feel that lately, the food quality is slipping. The paninis are half-filled at best and the hot meals are lukewarm when served. Comments to management are taken with the usual earnest "oh dear, yes sir we will attend to it right away" attitude one receives in Dubai - unfortunately nothing happens. Bateel seems to place itself at the higher end of the cafe sector, but given there is plenty of choice at the Marina, I may start looking elsewhere.
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