Located stones throw from BurJuman mall and metro station. Good property with nice rooms. The b/f is standard fare as with most hotels of the same class and in the vicinity. Though the hotel is new and gleaming but the maintenance/ cleanliness is not up to the mark. The FO staff is listless and actually misguided me by offering a bigger room and when I cane to check in they gave me a smaller room. When I confronted the guy (Khawar) he was rude and seemed not to be trained to attend guests. This gives a bad name to even a good property. In my 2 stays of multiple days I found the hotel devoid of guests and footfalls...and even very few clients at the b/f.
The management should salvage the situation by having trained and courteous staff at teh FO.
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