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Zigenbock
Salt Lake City, Utah

Nice but not worth the price.

4.0 of 5 bubblesReviewed Dec 2, 2012
The hotel is nice. Clean and comfortable. The location next to the Dubai mall is great, but with the price they are charging, there is much better available in Dubai.
It is nice to stay in the worlds tallest building, but as others have stated, the rooms need a little attention (scratched wood floors, blinds not working correctly).
One of the things that Armani could do better is with the bath toiletries. Hair conditioner in a packet? Really.....
Staff were friendly, and we didn't have any problems during our stay.
Date of stay: November 2012
Trip type: Traveled with friends
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JHarding, General Manager at Armani Hotel Dubai, Burj Khalifa, responded to this review
Responded Dec 6, 2012
Dear Guest

Thank you also for your candid review following your recent Stay with Armani experience with us.

Please rest assured we will review your feedback with the team and use as an example of where we can improve ourselves. We are however pleased to read you enjoyed staying in Burj Khalifa and that you felt looked after by the team.

Sent with our very best wishes.

Jason Harding
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (3,669)
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Reviewed December 1, 2012 via mobile

We went to the Armani restaurant for lunch while exploring Dubai, and what a location, sitting under the Worlds Largest Tower overlooking the Worlds Largest dancing fountains just beside the Worlds Largest Mall which Has the Worlds Largest indoor aquarium which has the Worlds largest single piece of acrylic as the window, which is just beside the worlds largest indoor waterfall .. Yes Dubai has a lot of the World Biggest and best everything.
And the Armani Restaurant has got to be up there with the Worlds Best hotel and restaurant, we ate in one of the buffet style restaurants overlooking the stunning fountains, the food selection was unbelievable and the quality was out of this world like a lot of things Dubai, the service we received was exceptional from perfectly groomed waiters and waitresses all kitted out in Armani clothes and shoes and smelling of Armani perfume and aftershave.

As soon as you enter the Armani you know you are entering something special even the air conditioning is wafting the scents of Armani.

While there take time to use the wash rooms WOW ..

I'm not saying it is going to be the cheapest place to eat in Dubai but for a special occasion it is well worth the visit.

The Wow Factor and some more !!!

Date of stay: November 2012
    • Location
    • Cleanliness
Thank awayalotboy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JHarding, General Manager at Armani Hotel Dubai, Burj Khalifa, responded to this reviewResponded December 1, 2012

Dear Guest

Thank you also for your very kind and generous review following your dining experience with us.

We are delighted to see that you enjoyed one of the seven outlets and look forward welcoming you back to experience another in the very near future. Maybe one of our Italian, Japanese, Mediterranean or Indian restaurants combined with an overnight stay!!! Please do let us know.

Sent with our very best wishes.

Jason Harding
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 22, 2012

Upon Arriving at the Armani Hotel It felt I was in heaven. The Concierge came quickly and took the luggage out the taxi, and I was walked to reception and greeted with a real sense of warmth. The check-in staff were great and very helpful and quickly walked me to my magnificent room.
The rooms had amazing views, and the room itself was designed to a very high standard. It had every amenity you could ask for and more. The whole room is controlled by one remote control and is very easy to use. I almost didn’t want to leave the room.

The lifestyle managers are always on hand to help with any query you might have, and are very helpful and knowledgeable if ever you need help. In this case, they told me where to go and what to do. They also booked me various tours witch I enjoyed and would love to do again!
The breakfast was amazing, with a good choice of foods to eat. The other restaurants in the hotel, are perfect for a quite meal. Also the bar ‘Atmosphere’ at the top of the Burj Khalifa is a must see (although not part of the hotel, its in the same building and can be access from the hotel).

Overall my three night stay here was amazing, and a great way to start my honeymoon. Me and the wife loved every aspect of this hotel, and I rate it very highly as one of the best hotels in Dubai. Being in the leisure industry for over five years, I have already recommended this to a number of clients, who all have found this hotel to be one of the best!

Room tip: Every room is amazing!
Date of stay: August 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Jags316
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JHarding, General Manager at Armani Hotel Dubai, Burj Khalifa, responded to this reviewResponded December 1, 2012

Dear Gues

Thank you also for your very kind words following your three night Stay with Armani experience with us.

Congratulations to you and your wife on your wedding. We are throughly delighted to see you decided to spend the first part of your honeymoon here with us. We hope that married life is looking after you both.

Thank you for your kind words regarding our amazing Lifestyle team, breakfast service, At.mosphere and our In-Room technology. We are also pleased to let you know we are now installing iPads into each room and suite which will control all the in room technology available. We look forward to showing you on your next stay.

We look forward to seeing you both again very soon.

Best wishes.

Jason Harding
General Manager

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Reviewed November 21, 2012

We enjoyed a one night stay in this most spectacular hotel. I regret we were not able to stay longer but we intend to return again one day. I think the low rankings are simply because not enough people have reviewed this hotel.
Our visit was perfect from start to finish and it felt very special to be a part of the amazing Burj Khalifa building.
Having booked a fountain suite so we could enjoy the spectacular views of the famous fountains we were blown away when our lifestyle manager ( provided by the hotel) upgraded us very kindly to an Ambassador suite which is one of only 6 suites ( I think ) that had a balcony on which we sat and enjoyed the views with a bottle of champagne.
I recommend that if you want to experience the opulence of a real 5 star hotel, perfect customer service and have a special occasion to celebrate then save up and really spoil yourselves. You only live once.

Room tip: If you can spoil yourself and book a suite
Date of stay: November 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank TraceyBSomerset
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JHarding, General Manager at Armani Hotel Dubai, Burj Khalifa, responded to this reviewResponded December 1, 2012

Dear Guest

Thank you very much for your wonderful review following your one night Stay with Armani experience with us.

We really appreciate your kind words and hope to be able to receive many more of the same. Our overall aim is to take care of every guest which in turn will increase our rankings on TripAdvisor.

Please do let us know when we will have the opportunity to welcome you back to your home in Dubai, and for a longer stay!!

Sent with all our best wishes.

Jason Harding
General Manager

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Reviewed November 19, 2012

This review is a bit late because I stayed here a bit more than 2 years ago now... but my now-hubby proposed to me at the Armani Dubai suite of the Armani hotel and it was AMAZING. The views were to die for but most of all, the service... all the hotel staff went out of their way to accommodate our requests. And with their help, our stay was absolutely unforgettable. We had chefs serve us dinner in our suite - absolutely fabulous meal. Spa was really impeccable. And to top it all off, we were driven around in their hotel car - a new Maybach.

The indian restaurant is so-so, especially for those who are spoiled by Indian cuisine in London. But from here, the fountain show is really amazing.

This place is definitely worth a visit at least once.

Date of stay: December 2011
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Snobbietraveller
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JHarding, General Manager at Armani Hotel Dubai, Burj Khalifa, responded to this reviewResponded November 20, 2012

Dear Guest

Many congratulations!!!

Thank you for sharing your review, even after two years we can still see we made such a contribution to your special memories and experience.

Please let us know when you can return to celebrate your Anniversary or maybe belated honeymoon!

Sent with all our very best wishes.

Jason Harding
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2012

i visited armani a couple of weeks ago and i was swept of my feet by the design let alone mentioning the location and the staff, all the people you would meet in the hotel would greet you with a smile and offer assistance as if they could read your mind,i was taken around all the restaurants and i loved all of them, finally i got a chance to dine at the buffet restaurant with my husband, the food was good and the staff very attentive, special thanks to the two waiters with an African origin for making our meal so memorable, unfortunately i cant remember their names, anyway i cant wait to came again, and definitely i will recommend this hotel to anyone who wants to have a memorable time, still fantasizing about that day.

Date of stay: September 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
1  Thank monica a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JHarding, General Manager at Armani Hotel Dubai, Burj Khalifa, responded to this reviewResponded November 18, 2012

Dear Guest

Thank you also for sharing such a positive review following your stay with us here at Armani Hotel Dubai.

It's very pleasing to read that you enjoyed your time with us and the company of each of our Ambassadors. Both Simon and Alex will be especially delighted to read your review. I am positive they will have taken great pleasure to look after you.

We all look forward to being given the opportunity to welcome you back to your home in Dubai in the very near future.

Kindest regards

Jason Harding
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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