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Reviewed May 28, 2013

Very clean and modern hotel, excellent location, right next to the mall of the emirates. I immediately got upgraded to a deluxe room because of my spg status. Highly recommended would most definitely stay there again next time I'm in Dubai

  • Stayed: May 2013
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Thank chahe83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_Sheraton, Manager at Sheraton Mall of the Emirates Hotel, responded to this reviewResponded May 29, 2013

Dear chahe83,

It is always a pleasure to receive such positive comments from our loyal guests.

Thank you for sharing with us your feedback and we hope to welcome you back again for another memorable stay next time you are in town!

Warm regards,

Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2013

This hotel is not in the center but still perfect. It is directly conected with the mall of emirates a very nice mall with even a skiing area - yes you heard right. The rooms seemed to be quiet new, the whole staff amazing and friendly. The best was the pool, it was not too busy and the view from the pool is directly to the beach and the city. It is amazing. Perfect to relax. The metro into the city is about 10min away. We ate twice in the restaurant. Also highly recommended.

  • Stayed: February 2013, traveled as a couple
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1  Thank Kris E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_Sheraton, Manager at Sheraton Mall of the Emirates Hotel, responded to this reviewResponded May 29, 2013

Dear Kris E,

It is always a pleasure to hear that we were able to meet all our guest’s expectations and we thank you for the time you took to share it with us.

Indeed, our hotel is directly connected to the Mall of the Emirates featuring more than 560 stores and entertainment activities for all ages such as Ski Dubai, Magic Planet and VOX Cinemas. The Mall is also connected to the Metro, an easy way to explore the city.

As you also mentioned, our infinity pools in the rooftop offer amazing views over Dubai’s skyline, as well as a menu with light snacks and juices.

Once again, thank you for sharing with us your feedback and we hope to welcome you back soon for another memorable stay.

Warm regards,

Hotel Management

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Reviewed May 24, 2013

The Sheraton Mall of the Emirates is ideally linked to the the shopping centre offering a great selection of shops and resturants. The Metro station is also convenient for travel around Dubai and the views on the Jumeirah side are impressive.

  • Stayed: May 2013, traveled on business
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1  Thank NEZAR_007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_Sheraton, Manager at Sheraton Mall of the Emirates Hotel, responded to this reviewResponded May 26, 2013

Dear NEZAR_007,

Indeed, we are conveniently connected to the Mall of the Emirates, featuring more than 560 brands from all around the world. As you also mentioned, the Metro is also connected to the mall, allowing our guests to easily explore the city. Moreover, we also offer a complimentary daily bus shuttle to Jumeirah Beach for our guests to enjoy all the Dubai’s experiences.

Thank you for sharing with us your feedback and we hope to welcome you back soon for another memorable stay!

Warm regards,

Hotel Management

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Reviewed May 24, 2013 via mobile

Unfortunately we only stayed for one night as a stop over from Australia...
Awesome experience !
The staff are very professional, polite and welcoming.
One of the best breakfasts I have had, many different choices!
Smart, modern room, very comfy beds and pillows, designer bathroom..
Nice outdoor pool and sun terrace.
The mall is easily accessible.
Our next trip will be for longer.

  • Stayed: May 2013
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Thank Tones2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_Sheraton, Manager at Sheraton Mall of the Emirates Hotel, responded to this reviewResponded May 26, 2013

Dear Tones2013,

We are always very happy to hear such positive comments from our guests.

Indeed, our Hotel is directly connected to the Mall of the Emirates offering a variety of brands from all around the world as well as entertainment activities for all ages. The Mall is also linked to the Metro, an easy way to explore Dubai.

Once again, thank you for sharing with us your experience from your last stay at the Sheraton Dubai Mall of the Emirates Hotel and we hope to welcome you back soon for another memorable and hopefully longer stay!

Warm regards,

Hotel Management

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Reviewed May 22, 2013

We only stayed for 2 nights as a stopover to Sydney and we wanted to do the Safari Dune Dinner.
We checked in around 1.00am and were very tired but when we went to our room we found that the other bed had not been made up. This should have been done as we were expected. .After that disappointment were very glad in the morning to find the breakfast of a very high standard and the service excellent. The staff are very attentive and helpful. Would stay there again as the location is good.

  • Stayed: May 2013, traveled with family
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Thank connolly2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_Sheraton, Manager at Sheraton Mall of the Emirates Hotel, responded to this reviewResponded May 26, 2013

Dear connolly2,

Indeed, our breakfast offers a variety of selections for all tastes and we are glad to have such positive feedback regarding our associates that we have shared with all of them.

We are very happy that overall you enjoyed your last stay with us and we hope to welcome you back in the future!

Warm regards,

Hotel Management

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