I arrived early for check in via the dubai metro (which is perfect to get around and get to the mall and hotel). I upgraded to the executive rooms and was given access to the executive lounge while I waited for room to be ready. I was given breakfast and the staff were polite and helpful.
A bit a mix up with my bags which caused a bit of a scare but that was sorted and the staff was apologetic and quickly resolved.
The room was great, large, clean and good selection of tv channel and internet was very fast. The bathroom is a unique design but had no faults with it. Infact I liked the gadgets to close the shutters :)
The exectuive lounge is a bit small and breakfast doesn't have a large selection but neither is it is poor. The hotel being in the mall is a massive plus point, yes it does take a few lifts to get to your room due to security but its too much hassle.
Overall great hotel, would I stay again, yes I would.
- Official Description (provided by the hotel):
- Directly connected to the world-renowned mall, the Sheraton Dubai Mall of the Emirates Hotel is a gathering place for corporate travelers, vacationers, and shoppers alike. The hotel is centrally located, with easy access to such destinations as Jumeirah, Dubai Marina, Jebel Ali Free Zone, and Dubai World Trade Center. Dubai International Airport (DXB) is only 20 minutes away by car. ... more less
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- Also Known As:
- Pullman Dubai Mall Of The Emirates Hotel Dubai