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“Excellent tour”

Arabia Horizons Tours
Ranked #247 of 518 Tours in Dubai
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Attraction details
Owner description: Arabia Horizons Tours is a member of an international group of companies established in 1979, and is one of the pioneer tour operators in Dubai recognized by its professionalism, impressiveness, and creative itineraries that it provides. We provide you with the most memorable travel experience, we are here to assist you in planning, organizing cultural, historical, Adventure, Desert Safaris, City, modern attractions and Sport tours of Dubai, Abu Dhabi and other emirates. We offer all types of tours including adventurous desert safaris, excursions to charming mountains and amazing beaches, bird-watching and sightseeing tours, golf and water-sports, shopping, horse and camel riding and to make sure of our capability of serving anyone we offer you tailor-made itineraries that will fit your needs, interests and budget. The key of our success is our multilingual and well skilled team who plans and takes care of everything.
Reviewed January 31, 2013

We were picked up at the hotel, and with 3 yr old and 9 year old girls and 4 adults the Nissan patrol was pretty full. Full rollbar, with the girls strapped in the back it was off into the desert. the driver was very informative and very good with the girls. everyone had fun roaring around the sand dunes before arriving at camp, where there was food, camel rides and other things to do. dinner was a barbeque, and there was a show a male dancer, followed by a Belly dancer who towards the end invited the girls up on stage to dance with her. good fun entertainment, a must do in dubai.

1  Thank vincem50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"helicopter tour"
in 6 reviews
"saw dolphins"
in 2 reviews
"dune buggy"
in 6 reviews
"tour desk"
in 2 reviews
"evening desert safari"
in 5 reviews
"burj khalifa"
in 15 reviews
"dhow boat"
in 2 reviews
"sand dunes"
in 8 reviews
"henna painting"
in 4 reviews
"bbq dinner"
in 4 reviews
"belly dance show"
in 2 reviews
"great photos"
in 2 reviews
"explained everything"
in 2 reviews
"great trip"
in 4 reviews
"amazing experience"
in 6 reviews
"soft drinks"
in 2 reviews
"well worth the money"
in 2 reviews
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172 - 176 of 248 reviews

Reviewed January 17, 2013

We went on the night dune bashing and desert safari, only to be stood up by the driver for an hour and only getting 15 minutes on the dunes. Massive tourist trap. The company gets 1600 tourists through on the night package a day, so individuals are treated like sheep.

Khasab tour is great - if you get to go. Double check your Oman and UAE Visa status - you will be leaving the UAE, going into Oman and returning to the UAE. A family in our party was turned back at the border to return to Dubai in a taxi (a minimum 3 hr trip), which could have been avoided if the booking agent asked the right questions. After waiting for this to be smoothed out, I only got half a tour- too much of the day was already gone. The tour itself was great, but the company is pathetic. Still trying to get our promised refund (2 weeks wait so far).

Not worth it on both accounts.

2  Thank Jpvanleest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2012

Well, what can I say ~ I can't really write a review of the desert safari, because we never actually got to go on it!!!! After waiting for nearly 3 hours in a hotel lobby and being fobbed off or put on hold or completely disconnected by the unhelpful staff on the phone, we went back to the booking stand in the Dubai Mall, to be met we three extremely rude and unhelpful women who took it in turns to either ignore us or threaten us with security. When we eventually managed to get through to someone they didn't have the authority to help us either. I would say avoid this company at all costs.... absolutely terrible service all round.

3  Thank amethyst_1504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2012

We got to the lobby just in case the driver was early, so got there at 2:30pm and waited expectantly for the 3pm-3:30 slot ... after 3:30, I called the number to be told that he is 15 minutes away. 4:00 told that he is 5 minutes away ... 4:30, gave up and got a refund on the credit card and then spent 30 minutes getting compensation for wasted time. Not much fun and ruined the day for us when we could have been doing something more interesting.

2  Thank Hortonds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 8, 2012

My husband and I had booked an evening desert safari on November 5th 2012 with Arabia Horizons Tour from Dubai Mall. It cost AED 235 per person. We were picked up over an hour later than the time given to us, with no notifications, despite calling the tour operator twice. The driver (an Indian) appeared to be good and in control of the car during the drive through the sand dunes. Dubai has some irresponsible road safety norms: vehicles cut across a heavy traffic highway to access both sides of the dunes. The 4 -wheel drive vehicle we were in was obviously old and the air-conditioning stopped working until the driver banged several times on the back inner left hand side of the car...we started doing it ourselves whenever the a/c stopped working. The dinner was okay, the basic toilets wet and dirty, the attitude of the staff indifferent and the entertainment passe. It's a tourist catch and if you like this kind of kitschy stuff then you will enjoy it. We soon discovered that our driver doubled up as a worker at this dinner site which was why we arrived 15 minutes before the rest of the tourists started trooping in; we had to wait 15 minutes after everyone else had left before he brought the vehicle to pick us up. On the return journey, whilst driving on the highway at a speed of 120 km, the driver removed his seat belt and started talking on his cell phone. I told him that he was putting us all at risk and asked him to stop talking on his cell whilst he was driving. He finally did so after another reminder.

I consider us lucky that we did not have an accident when the driver disregarded road safety rules.

The website for Arabia Horizons Tour does not have a contact email or terms and conditions published, nor does their reservation email printed on the bill receipt work.

9  Thank LaTorte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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