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“Nice room but poor services”
3 of 5 bubbles Review of Rainbow Hotel

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Rainbow Hotel
Ranked #391 of 541 Hotels in Dubai
Dar es Salaam, Tanzania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice room but poor services”
3 of 5 bubbles Reviewed December 1, 2011

I stayed with my fiance for 6 nights in this hotel. While the room was spacious and clean, we did run into some problems with the services offered by the hotel.

First, they charge 20dh for internet service, which is fine, but the connection was consistently slow - it would take about 20 minutes to just get to my email account. If I'm paying for internet, I prefer for it to work at least relatively well.

We found the hotel staff to be cordial, but generally unhelpful. It was sometimes difficult to make questions understood, and almost always impossible to get a direct answer.

The rooftop pool is very small, and a hotel staff member must accompany you to the pool if you wish to use it, and then stay there. My fiance and I wanted to go up to swim one evening, a request which was begrudgingly met by the reception desk, as this means that one of them must leave their work to babysit you, then stand there on the side while you swim - you can see where this could get awkward. It just didn't make for a very enjoyable (and certainly not romantic) pool experience, since you have someone standing there staring at you whole clearly just wants you to leave.

No balconies and the bathroom was a little bit run-down, but I can say that everything was clean - the bed had a washable duvet cover, which is an important feature at least to me. Good location, and close to the metro.

Overall, the hotel was in a great location, but there were too many small annoyances for us to consider staying here again. There must be better places in Dubai at this price point.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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72 reviews from our community

Traveler rating
    6
    35
    18
    6
    7
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Danish first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
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  • Spanish first
  • Any
English first
Kathmandu, Nepal
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed November 21, 2011

I had stayed in this hotel from 8 to 12 november 2011 and had a pleasant stay in the heart of amazing Dubai city hotel is just amazing with good big room and also economy friendly with budget rate

Room Tip: room with view of Burduabi
See more room tips
  • Stayed November 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bhuwannp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muscat, Oman
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed November 11, 2011

I had booked this hotel by email correspondence wef 4.11.11 before one and half month(approx). They had confirmed my booking by email and it was also confirmed that no advance paymeny or credit card required. Payment for the stay period can be given at the time of check in.
Suddenly, 3 days before, they sent a mail cancelling my booking saying that booking cancelled as no payment received. I forwarded their email correspondence as a proof and called on phone. After long chase they alloted booking wef 5.11.11. I had no alternative as it was Eid holiday. I had to wait 2 hours for room after arriving the hotel in time. The room provided had lot of problems. cable TV, FRIDGE were not working. Bed had bugs. They did not correct the problem. They did not provide the morning news paper even after repeated demand. They had given a complained/faulty room even it was booked before one and half months of the check in date.

Only good thing was it's restaurant and breakfast included in rent. In a word, the deal of this hotel was not fair.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Goutam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Dubai hotels

istanbul
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed November 10, 2011

I have stayed 4 nights in this hotel.There were a lot of insects (some of them small but most of them big) in the room.the room was not clean.Bed sheets were dirty.We changed them but the new ones were also dirty.I think they were so old.The room needs refurnished.the breakfast was poorly.The location was good.You may go everywhere by metro.You may buy everything from the supermarket.Staf was good and helpful.

  • Stayed November 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ozcan k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, California
Level Contributor
88 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 361 helpful votes
3 of 5 bubbles Reviewed September 12, 2011

Since the hotel is brand new, everything was in order and working right, helping the place stand out other three-star hotels nearby. The rooms were clean and all the amenities were in order. The shower flow was perfect. Although the hotel was very small, compared to most other hotels I’ve been to, the rooms were spacious enough. The reasonable rates were the best part and the food was also good. However, the hotel’s very small pool and gym is not something you could rely on for workouts. As per the location I personally prefer hotels near the big malls, like “Mall of the Emirates” and “The Dubai Mall”.

Room Tip: The deluxe rooms are big enough and reasonably priced.
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  • Stayed March 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
12 Thank AG4E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed July 6, 2011

- I stayed for 6 nights
- Good location. 5 mins walking distance from Burjuman & the metro. 10 mins by taxi to Shk Zayed
- Check-in took approx. 20-25 mins, however, no reasons to complain really
- Ever smiling and hospitable hotel staff. Accomodating and quick to manage requests (Eg: Iron boards, quick laundry)
- Clean rooms and property. Gym and simming pool exist, however, I did not use them
- The bed in my room was a double bed but relatively small. However, still comfortable and cosy enough to sleep at night
- Internet needs to be purchased @ AED 20 for 24 hrs. Found it reasonable. Good speed and no connectivity problems
- Safe. (Can leave laptops, currency in the safe in the rooms). Just let the Manager in charge know.
- I only had brkfast which was predominantly Indian. Lot of variety to choose from. I enjoyed it.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Sid G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed June 3, 2011

good budget and centralised hotel in the heart of dubai city and visitor need not run for food and other requirements, the rooms are compact and well decored with good food and its variety keeping in mind the indian requirements. due to centrally located and reach shopping malls and other tourist places with in reach and proximity to metro and dowh ship

  • Stayed April 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank tanuuj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rainbow Hotel

Property: Rainbow Hotel
Address: Rainbow Hotel Khalid Bin Al Waleed Rd | Khalid Bin Al Waleed Road, 111, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #391 of 541 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rainbow Hotel 3*
Number of rooms: 40
Reservation Options:
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