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Ibis Al Rigga
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Reviews (1,479)
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All reviewsmetro stationlounge caferooms are smallnice hotelwalking distancefront officenice stayclose to the airportshopping mallshort stayreception staffspecial thanksbuffet breakfastbusiness triphanisupermarketinternet
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852 - 857 of 1,480 reviews
Reviewed March 11, 2013

We arrived at the Hotel around 5 something am. we were not due to check in until the afternoon, 2pm methinks. We were told we could check in at 10 without further costs and could use the internet, free, meanwhile. So that is what we did. Went walkabout after a while and came back to check in and could finally do so just before 11.30. We felt this was still very good of them to allow us in earlier. After a quick shower and change we started to explore. This Hotel is in a very good position for the Metro, a few hundred yards up the road. You can get an all day ticket for around 16 drm's each which also gives access to all day buses too. (worked out at about £3+) The metro is really good, altho' they only have a red and a green line. The red line takes you to the Sky Tower without any changes. The best place to visit apart from the Tower and Fountain area, is down by the creek where the older history is and you can take a local boat across the water to visit the spice and gold Souks. Back to the Hotel. There is a little "night life" going on outside from quite early (7pm) Hookers standing around etc. The bar in the Hotel has a happy hour from 3-8pm and we found the entertainment very interesting there. (Not purposely put on) there was an Arab and a girl arguing about who she should go to bed with, apparently he didn't want to!! (the F word used every other word) a hooker came in, got herself a drink, and was later picked up, there were 2 strange women also there, a spanish chap who had seen everything in his travels and warned us against corruption etc. It really was most amusing but could have offended some. Security seemed oblivious of everything.
Apart from these episodes and a few "night sounds", the Hotel was very convenient, clean and obliging. We would rather stay here than in the concrete jungle area around the Marina & Palm.

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Accorhotels.com
1  Thank jools011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisALRigga, Nezly Oueslati, Hotel Director at Ibis Al Rigga, responded to this reviewResponded March 13, 2013

Dear Reviewer,

Warmest greetings from Ibis Dubai Al Rigga!

It was a pleasure to read that your stay in our hotel was satisfactory and convenient to you. we are truly sorry about the inconvenience caused in our cube bar. Please rest assured that actions have been taken to address the problem in order to prevent future occurrences.

At ibis, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us.

Once again, thank you very much for your comments and we do hope to have the pleasure to welcoming you back in Ibis Al Rigga in a near future.


Sincerely,

Nezly Oueslati
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2013

Neat hotel with just what you need if you are on a business trip, close to airport as well to shopping centers, very close to the Rigga Metro station and the Bus station where Dubai Abu Dhabi buses are operated. It would help though if free internet is provided inside the rooms.

  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
Thank FarahBeirut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisALRigga, Nezly Oueslati, Hotel Director at Ibis Al Rigga, responded to this reviewResponded March 10, 2013

Dear Reviewer,

Warm greetings from Ibis Dubai Al Rigga!

Thank you for sharing with us your evaluation on Trip advisor.

It was a pleasure to read your overall satisfaction. We are also happy to note that our location has been very much appreciated. Ibis hotel is a worldwide standardized brand within the economy segment striving to provide superior service for our valued customers.

For your kind information, since 1st of March, free internet is being provided in the rooms.

We hope to have the opportunity to be at your service again in the near future and look forward to welcoming you back at Ibis Al Rigga.


Sincerely,

Nezly Oueslati
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2013

I love to stay in Ibis al rigga due to nice service and goof place where I can go to interesting place in Dubai. Another positive factor to stay in this hotel is many restaurants located along the street made me easy to have lunch and dinner. I would like to recommended that Ibis Al rigga is first option to stay in Dubai.

Room Tip: please choose Rooms on south side on 9 floors are nice to see burj Khalifa even not 100%.
  • Stayed: March 2013, traveled solo
    • Value
    • Location
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Thank Sigitpramono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisALRigga, Nezly Oueslati, Hotel Director at Ibis Al Rigga, responded to this reviewResponded March 6, 2013

Dear Reviewer,

Warmest greetings from Ibis Dubai Al Rigga!

I would like to thank you for sharing your feedback on TripAdvisor.

We were grateful to learn that your stay with us was enjoyable. We were happy to learn that you did appreciate our service as well as our location.

At ibis, we strive to provide a superior service experience for every customer, therefore your response is very important to us.

We look forward to welcoming you again at Ibis Al Rigga in the near future.

Sincerely,

Nezly Oueslati
Hotel Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2013

There is not much to say about Ibis Al-Riqqa. I continue to stay at this property due to it's convinient location and proximty to metro station & restaurants.

A basic ibis hotel. Internet in a room for a VERY VERY HIGH FEE. This is why you will always find the lobby to be crowded (internet is free there).

The hotel should come up with a room+internet package to make it more appealable to business customers.

There are many other options nearby.

  • Stayed: February 2013, traveled on business
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1  Thank Waheed Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisALRigga, Nezly Oueslati, Hotel Director at Ibis Al Rigga, responded to this reviewResponded March 5, 2013

Dear Reviewer,

Warm greetings from Ibis Dubai Al Rigga!

Thank you for sharing with us your evaluation on Trip advisor.

We were disappointed to read your comments regarding our internet services.

For your kind information, as of March 2013, free internet is provided in our rooms. We hope you will be able to enjoy it on your next trip to Dubai.

We look forward to having the pleasure of welcoming you back soon at Ibis Al Rigga,

Sincerely,

Nezly Oueslati
Hotel Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2013

the hotel was below the average. A/C was not that cool. room is very small, it is smaller than a motel room. the money value was not good as it is expensive comparing to the services.
The reception was not good even asking about some general info like taxi or restaurants they were not ready to help and simply say go out and stop any taxi. I think four star hotel is not this one, it is 2 or 3 star.

  • Stayed: February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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2  Thank mowf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisALRigga, Nezly Oueslati, Hotel Director at Ibis Al Rigga, responded to this reviewResponded March 5, 2013

Dear Reviewer,

Warmest greetings from Ibis Dubai Al Rigga!

Thank you for taking the time to evaluate your experience at the Ibis Al Rigga Road!

We were truly sorry to hear that our room facilities & quality of service did not meet your expectations. Please rest assured that your comments have been shared with the concerned head of departments to improve our quality of service.

We have taken note of your feedback for review and improvement.

Ibis hotel is a worldwide standardized brand within the economy segment. However, it is our commitment to continue to strive our best to provide superior service experience for our valued guests.

We hope to have the opportunity to better serve you in the near future and look forward to welcome you back at ibis Al Rigga

Sincerely

Nezly Oueslati
Hotel Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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