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“Great Room & Price - Excellent Location”
Review of Ibis Al Rigga

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Ibis Al Rigga
Ranked #144 of 555 Hotels in Dubai
Certificate of Excellence
Reviewed January 18, 2013

I stayed at this Hotel in a Double Room from 7 - 11 Dec 2012. Room was tidy and the toilet though small was very clean. The location is excellent, with the Metro within walking distance and several good restaurants nearby. The staff were courteous and efficient. The Breakfast menu was quite ok. The faciliies though minimal, were quite adequate. I would definately repeat the hotel on my next visit.

  • Stayed: December 2012, traveled with family
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Thank Yesses_55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisALRigga, Nezly Oueslati, Hotel Director at Ibis Al Rigga, responded to this reviewResponded January 30, 2013

Dear Reviewer,

Warmest greetings from Ibis Dubai Al Rigga!

We would like to thank you for writing such a positive review on Trip advisor. Your positive comments were shared with our team members as a means of encouragement. They were definitely grateful to see that their courtesy and efficiency had been noticed.

We hope we will have the opportunity to be at your service again in the near future and look forward to welcoming you back at Ibis Al Rigga.

Sincerely,
Nezly Oueslati
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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690 - 696 of 1,245 reviews

Reviewed January 18, 2013

i stayed in rm 173 on the night of 16th of Jan 13. it was nice and quiet. but had to pay usd 160 for that night, it was just a busy night.
the bathroom was small but nevertheless comfortable. the only problem was with the door of the bathroom. it had gotten stuck and i really had to push myself out of it.

everything else was good.

  • Stayed: January 2013, traveled on business
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Thank George2929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisALRigga, Nezly Oueslati, Hotel Director at Ibis Al Rigga, responded to this reviewResponded January 30, 2013

Dear Reviewer,

Warmest greetings from Ibis Dubai Al Rigga!

I would like to thank you for sharing your feedback on TripAdvisor.

It was a pleasure to read your positive evaluation towards the comfort of our room and bathroom.
As you were aware January is a high season in Dubai which explains the higher rates. However, we have taken note of your feedback.

We have taken note of the inconvenience you have encountered due to the bathroom door and have addressed the problem to our Engineering Department. Actions have been taken in order to prevent such inconveniences to happen again in the future with our valued guests.

It is our hope to welcome you back again at Ibis Al Rigga and for you to give us the opportunity to better serve you on your next trip to Dubai.

Sincerely,
Nezly Oueslati
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2013

I stayed in this hotel in Dec before Xmas. Hotel is in a prefect locaion which is just 5 mins walk away from metro station, there are Starbucks, Mac Donald, Spinneys Supermarket within walking distance. There are also lots of local restaurants in the area. The hotel room is clean, the size of single room is just prefect for me, can't find such level of hotel in such good price in Dubai, I have no reservation to recommend Ibis Al Rigga to anyone who travel there.

I arrived early morning before 9am at hotel, the reception was so nice to arrange me early check in 11am.

The hotel is located near Al Rigga Metro Station, leave the station by exit 2 west, walk straight ahead, it appears on your right in 5 min walk.

  • Stayed: December 2012, traveled solo
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2  Thank Patsy Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisALRigga, Nezly Oueslati, Hotel Director at Ibis Al Rigga, responded to this reviewResponded January 29, 2013

Dear Reviewer,

Warmest greetings from Ibis Dubai Al Rigga!

Thank you very much for sharing your experience on Tripadvisor.

It was a pleasure to read that our location was satisfactory and convenient to you. We were sincerely grateful for your recognition towards the room’s cleanliness, room size and hotel price as well as your satisfaction with the service provided by our reception during your check in.

At Ibis, we strive to provide international standard of well-being at the best price for every customer.

We hope we will have the opportunity to be at your service again in the near future and look forward to welcoming you back at Ibis Al Rigga on your next trip to Dubai.

Sincerely,
Nezly Oueslati
Hotel Director

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Reviewed January 7, 2013

Room: Standard twin for about USD90. Sparse and bland, but comfortable. No toiletries, other than soap pumps. Hair dryer didn't work. Small room, would be crowded if you opened more than one suitcase. Blinds blacked out most of the light well. Shower has a half glass door that cannot be closed, so some water gets on the floor during showers. Bed comfortable and pretty soft.

Hotel: Lobby is attractive. Free lobby wireless, with a few (crowded) couches and chairs. Wireless in room is expensive, around $25 per 24 hrs. Elevators require somewhat long wait. Staff friendly and helpful. Check in/out was quick.

Location: Pretty vibrant area, good cheap restaurants across the street. A few prostitutes in the area in the evening, but they're just making a living and pose no threat. Cafes with internet nearby. 5 min walk to Al Rigga station. Around the corner from supermarket.

  • Stayed: January 2013, traveled solo
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Thank particle_bored
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisALRigga, Nezly Oueslati, Hotel Director at Ibis Al Rigga, responded to this reviewResponded January 9, 2013

Dear Reviewer,

Warmest greetings from Ibis Dubai Al Rigga!

I would like to thank you for sharing your feedback on TripAdvisor.

Your evaluation of our hotel’s services and facilities was most appreciated.
Thank you for recognizing the comfort of the room and the bed, lobby area, the staff friendliness and helpfulness as well as the location of our hotel.

Our sincerest apologies for your dissatisfaction concerning the unavailability of the toiletries, Hair Dryer, internet price and the speed of elevators. We have taken note of your feedback concerning the toiletries as well as the internet price for review in order to improve the quality of our service. Our engineering Dept has also taken actions regarding the hair dyer not working.

However, I hope these inconveniences will not discourage you to visit us again in the near future and hope that you will give us the opportunity to better serve you on your next trip to Dubai.

Sincerely,
Nezly Oueslati
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2013

Its a nice hotel to stay, The staff were courteous and very helpful but could be a bit stiff. No sport channels in the rooms, thats very bad. Even the TV showing sports at the bar dosent air English football. Why was that? Beats me. The breakfast buffet was nice but they could do with more variety because it gets monotonous after 3 days. The eggs were fried thesame way everyday for a whole week! Prostitutes were in the bar and busy winking at guests and glaring at other decent females - not good for a standard hotel. A fire drill took place during our stay. My wife had to run down the stairs not knowing what was happening. Thats not good for a pregnant woman. All in all, its an excellent hotel, checking in and checking out was done in seconds which was impressive but there was no bellboy to help with luggage. No internet in the room, the free one at the lobby is not enough, only 4 Computers, guests have to queue and you can only use it standing. I will still recommend it to anyone because of its location, price and courteous service

Room Tip: Higher floors are better for good view of the city
  • Stayed: December 2012, traveled as a couple
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Thank Ademola A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisALRigga, Nezly Oueslati, Hotel Director at Ibis Al Rigga, responded to this reviewResponded January 9, 2013

Dear Reviewer,

Warmest greetings from Ibis Dubai Al Rigga!

We would like to thank you for having taken the time to review us on TripAdvisor.

Thank you for recognizing our hotel’s services, the courteous and helpfulness of our team members.
Our sincerest apologies for your disappointments as well as the inconvenience you have encountered when you were in the bar. Please rest assured that we have taken appropriate actions to prevent future occurrences to our guests.

Your feedback has been reviewed concerning sports channel and Wi-Fi in the room in order to continuously improve the quality of our service.

For your kind info regarding the fire drill exercise, which is an obligation as per Dubai Municipality to do at least once a year, notices informing our guests had been put in all the rooms, next to each lift landing in each floor as well as at the Reception in order to raise the guests awareness of the Fire Drill, one day prior to the activity.

As you know Ibis hotel is a worldwide standardized brand within the economy segment which does not provide luggage service in the hotel but trolleys are at your disposal at the entrance of the hotel as a means to help our clients with their luggage.

Thank you for recommending our hotel and I hope we will have the opportunity to be at your service again in the near future.

Sincerely,
Nezly Oueslati
Hotel Director

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Reviewed January 1, 2013

Decent hotel well situated for sight-seeing in Dubai. Old town with Suk markets as well as Marina, Burj Khalifa, Palm Islands etc. easily reachable with Metro from hotel (Al Rigga station 2min walking distance), which is very cheap.

  • Stayed: November 2012, traveled as a couple
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Thank Traveler1982222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisALRigga, Nezly Oueslati, Hotel Director at Ibis Al Rigga, responded to this reviewResponded January 9, 2013

Dear Reviewer,

Warmest greetings from Ibis Dubai Al Rigga and thank you for having chosen to stay at the Ibis Dubai Al Rigga during your trip to Dubai.

I sincerely appreciated your positive review of our hotel and am pleased to learn that you were satisfied with our hotel’s location.

We certainly hope to have the opportunity to welcome you back at Ibis Dubai Al Rigga in the near future

Sincerely,
Nezly Oueslati
Hotel Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2012

You know what you're getting with Ibis; a clean and comfortable no-frills room, and good service. The Ibis Al Rigga delivers that, so is perfectly adequate for a short stopover on a reasonable budget. A refrigerator in the room would be a nice addition. I wasn't told about wifi in the public areas of the hotel, but did use the computers in the lobby.

  • Stayed: October 2012, traveled solo
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Thank apteryx055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisALRigga, Nezly Oueslati, Hotel Director at Ibis Al Rigga, responded to this reviewResponded January 9, 2013

Dear Reviewer,

Warmest greetings from Ibis Dubai Al Rigga!

We would like to thank you for writing such a positive review on Tripadvisor as well as recognizing the concept of Ibis hotels.

Your satisfaction of our hotel’s cleanliness, comfort and services were greatly encouraging. I have shared your comments with the hotel team as a means of encouragement for our team members.

We hope we will have the opportunity to be at your service again in the near future and look forward to welcoming you back at Ibis Al Rigga .

Sincerely,
Nezly Oueslati
Hotel Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Al Rigga

Address: Al Rigga Al Rigga Rd | PO Box 186878, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#9 Best Value Hotel in Dubai
#119 Business Hotel in Dubai
#122 Romantic Hotel in Dubai
Price Range: $45 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Al Rigga 2*
Number of rooms: 280
Official Description (provided by the hotel):
Located in the historic part of Dubai, next to Dubai Creek and Al Ghurair Mall, Ibis Al Rigga is the perfect location for both business and leisure trips. The hotel is within walking distance from Al Rigga metro station and only a 10 min drive from Dubai International Airport and 15 min from Dubai World Trade Center. The Gold Souk, Dubai Museum and Creek Golf Club are also close by. With its 280 comfortable air-conditioned rooms with internet access, the hotel offers the best value for money in the City Centre. ... more   less 
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Also Known As:
Ibis Al Rigga Hotel Dubai

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