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“Terrible service! Apathetic staff!”
Review of Grand BelleVue

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Grand BelleVue
Ranked #294 of 551 Hotels in Dubai
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Terrible service! Apathetic staff!”
Reviewed January 26, 2011

My husband is working in Dubai for 3 months and we will be staying in this hotel apartment until March 2011. Being a "hotel" apartment one would expect daily service including the room, kitchen and bathroom. We have to beg housekeeping daily to clean the room. Sometimes we come home at 6PM and the room is not cleaned. They refuse to clean the kitchen. Floors are left dirty. Carpets are never vacuumed. Bathroom is not cleaned properly. When we complained to housekeeping they said it was our duty to clean the kitchen counters etc. So much for a "hotel" apartment! Housekeeping manager is abrupt and makes excuses for his staff instead of remedying the situation! Very frustrating!

  • Stayed January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shaz019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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136 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
FiFe, Scotland
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed December 28, 2010

Altogether l stayed at the BelleVue for 5 months and found it a very good hotel with friendly staff,good food and really spotless rooms. The staff went out of their way to make sure you had a wonderful stay. l must admit that l enjoyed it very much indeed.

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndyDow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand BelleVue

Property: Grand BelleVue
Address: P.O.Box 502424 | Tecom - Al Barsha, Media City, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #294 of 551 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand BelleVue 3*
Number of rooms: 274
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