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“5 star but cold” 3 of 5 stars
Review of The Meydan Hotel

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The Meydan Hotel
5.0 of 5 Hotel   |   Meydan Racecourse, Al Meydan Road | Nad Al Sheba, Dubai 9305, United Arab Emirates   |  
Hotel amenities
Name/address in local language
Ranked #53 of 536 Hotels in Dubai
Certificate of Excellence
Portsmouth, United Kingdom
Level Contributor
101 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“5 star but cold”
3 of 5 stars Reviewed May 27, 2013

i was attending a function at this hotel and managed to get a good rate through booking.com
my luggage took a long time to arrive and i was in a hurry
the lights and curtains are operated electronically so it took ages (once i found my glasses) to work out how to operate them
the balcony was nice to have, the japanese toilet was fun, the bath was huge and comfy, as was the whole bedroom
bed large and comfortable
the pool area was nice, with views over the race course - but irritating to have smoking and people smoking and kids screaming without anything done about it
gym looked good and could have a massage outside
breakfast was expensive 190 dhs (£35)

felt a bit concrete and unfriendly but the lifts were very speedy
out of town so had to use hotel taxi's which are always a bit more expensive

Room Tip: i had one on 9th floor that was close to the pool on 11th floor and close to the lifts
See more room tips
  • Stayed May 2013, traveled solo
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank debutaunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdemirHusagic, Manager at The Meydan Hotel, responded to this review, May 28, 2013
Dear guest,

Thank you for your feedback. We are sorry to hear that you had experienced some inconveniences during your stay with us. I will make sure that our Guest Relations Executives are reminded to escort all guests in order to explain our room features, as well as, ask our pool staff to communicate any hassles with our other guests discretely, who have unruly kids. We hope that this will not prevent you from giving us another opportunity to impress you on your next visit to Dubai.

Best regards,
Ademir Husagic
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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752 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 21, 2013

We stayed at the Meydan and have to say the rooms were excellent. The bathroom was wonderful. Just a little bit out of the way but if you want silence that's the place to stay. I would happily stay there again.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Raf T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdemirHusagic, Manager at The Meydan Hotel, responded to this review, May 22, 2013
Dear guest,

We are glad to know that you have enjoyed serenity on your stay with us. We are actually just 8 minutes from the main commercial and business districts of Dubai. Taxis are available 24/7 at the hotel and we provide a complimentary shuttle bus to Dubai Mall and Mall of the Emirates.

Aside from horse-racing, we also have a lot of other activities, such golf-playing at our Meydan Golf Club, watch a movie at our Meydan IMAX Theatre, which is the biggest IMAX screen in the UAE today, or play tennis at our Tennis Academy. If you haven’t visited our Meydan Beach Club, you definitely have to come back as it’s one of the best in town.

We look forward to your return soon.

Best regards,
Ademir Husagic
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 19, 2013

We chose the Meyan for a 2 night “staycation” as we wanted a break but didn’t want to travel far for it. Meydan fitted the bill very well, and with the room overlooking the grassy aspect of the race track, it is a nice change for Dubai residents.
The rooms are very elegant, with the bathroom fitted out better than I have seen in any of the many 5* hotels I have stayed in, and the hotel is calm and classy as always.
We tried both the buffet and the steak restaurants and both were very good, and in the downstairs restaurant, Jared, who seems to be the manager there, is friendly and sociable and runs a tight ship.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank AscottTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdemirHusagic, Manager at The Meydan Hotel, responded to this review, May 21, 2013
Dear Guest,

Thank you for your nice feedback. I have passed on your kind comments to Jared, as well as, to our buffet and steakhouse restaurants staff. We are glad that you enjoyed your stay and look forward to your return again someday.

Best regards,
Ademir Husagic
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 13, 2013

Beatiful hotel, only let down by service and technical difficulties.

The touch panel lighting system in my room went haywire, turning lights on randomly. Not exactly what you want at 3 am. Maintenence came and switched off the lighting circuit breakers, leaving the switchboard panel open so I could at least turn on the lights if I needed them. Certainly not to be expected from a 5 star hotel.

I was promised it was all fixed, but sure enough, the next night exactly the same thing happened. Maintenence came again, this time however they locked the panel, leaving me without any lights at all. I had to call them back in the morning to turn on the lights again so I could take a shower.


Fingers crossed its fixed for tonight

  • Stayed May 2013
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank 295424Leigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdemirHusagic, Manager at The Meydan Hotel, responded to this review, May 14, 2013
Dear valued guest,

Thank you for taking the time to give us your valuable feedback.

Kindly accept our apologies for the inconvenience you encountered both nights of your stay. I have communicated your concerns to the relevant department and rest assured, we are looking into the issue and steps to rectify are being taken.

We look forward to welcoming you back to The Meydan Hotel for the perfect stay you deserve.

Best regards,
Ademir Husagic
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
84 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 12, 2013

The hotel is located directly at the horse race track in Dubai, a bit outside of the busy center. It offers large and luxurious rooms and very good service. Absolutely recommendable if you don't need to stay downtown.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank dirk9980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdemirHusagic, Manager at The Meydan Hotel, responded to this review, May 14, 2013
Dear guest,

Many thanks for taking the time to give us your feedback.

We are pleased that you enjoyed your stay with us. It is nice to know that even though we seem isolated, guests like you still enjoy the simple peace and quiet and recommend the hotel to likewise guests. We look forward to welcoming you to The Meydan Hotel again soon.

Best regards,
Ademir Husagic
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeddah
Level Contributor
93 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed April 18, 2013 via mobile

Stayed in this hotel for a couple of nights from April 13 to April 15. Everything was excellent and more than expected. Room are superb, food were at great quality and value, the customer service level was never like before. The shift Manager (Munier) upgraded our room the minute he heard that we didn't like the location of the room they originally gave to us. Setting on the outside terrace that overlooks the racing track was assume and so enjoyable. Or sure I recommend this hotel to anyone visiting Dubai, especially for those who want to have a stay away from the crowd.

  • Stayed April 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank tmiliany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdemirHusagic, Manager at The Meydan Hotel, responded to this review, April 21, 2013
Dear guest,

We are pleased to know that you had a wonderful time during your stay. Our staff, most especially, Mounir, will surely be happy to know of your kind compliments. Thank you for your recommendation and we hope that you will always stay with us when you’re in Dubai.

Best regards,
Ademir Husagic
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 10, 2013

The Meydan Hotel is luxury and beauty, so relaxing for a 5 star Dubai 'staycation' the rooms were lovely and very well appointed even with coffee machine, television in the bathroom and button operated curtains. Romantic and practical and very very comfortable. All the staff were super helpful and courteous. We had dinner in Prime Steakhouse and the food, service and wine were faultless and it had a very relaxing atmosphere. I would definitely stay again and recommend friends and family to do the same. Great place to stay away from the hustle and bustle of the city. After only one night we felt like we'd been away for many more.. Recently visited a friend in another well known 5 star hotel in the city and it wasn't as comparable, so a really great choice.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank 479LizD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdemirHusagic, Manager at The Meydan Hotel, responded to this review, April 17, 2013
Dear guest,

We are glad to know that you have enjoyed your stay. We appreciate your kind compliments and have already shared your feedback to our team. Thank you for your recommending us to your family and friends.

Best regards,
Ademir Husagic
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Meydan Hotel

Property: The Meydan Hotel
Address: Meydan Racecourse, Al Meydan Road | Nad Al Sheba, Dubai 9305, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #53 of 536 Hotels in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Meydan Hotel 5*
Number of rooms: 284
Official Description (provided by the hotel):
Positioned at the epicentre of one of the world's most exciting destinations, The Meydan provides a prime location to catch the exhilarating action of the racing season, and creates a coveted travel destination all-year round. With 284 extravagantly appointed rooms and suites, The Meydan will change your perception of travel with unrivaled standards in luxury hospitality. ... more   less 
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