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“Great Value ... and friendly smiles”
4 of 5 bubbles Review of Centro Barsha

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Centro Barsha
Ranked #91 of 541 Hotels in Dubai
Certificate of Excellence
mirrorcrax
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great Value ... and friendly smiles”
4 of 5 bubbles Reviewed February 17, 2012

Centro isn't in the category of luxury hotels, but It's definitely in the category of comfortable business hotels. The staff are always friendly and helpful, the rooms are always clean, and everything just works.

The breakfast buffet was lovely, with several choices from veggies to protein/fat rich choices. It's conveniently located within 10 minutes walking distance from Mall of the Emirates, and 10 minutes from Sharaf DG metro station, there are always taxis passing in the vicinity, which also has several restaurants, supermarkets and spas.

I stayed there for a month and all was well, the little annoyance i had was with the access card which lost its charge after 3 days or if it comes close to a mobile phone. The hotel has several security cameras, so you'll feel watched all the way from the reception to your room, and the security are strict on having peculiar behavior in the reception area.

My only remark about this hotel, was related to a confusion caused by booking miss-communication on my company's part, which lead to the receptionist asking me for the full charge for the whole month of my stay at 3 am in the morning when i had no local currency, I lost 200-300 Dhs in paying with another currency and then claiming it back and losing the hotel's exchange rate. My take on this is that Its not particularly their fault, but I would've definitely appreciated if they had been more considerate, by keeping the money I gave as an overnight guarantee without doing the exchange until I got the situation clarified the next day, but they were pretty strict about the deposits.

  • Stayed June 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mirrorcrax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentroBarsha, General Manager at Centro Barsha, responded to this review, February 28, 2012
Dear Guest

Thank you very much for taking the time to share your experience from your recent stay with us at Centro Barsha Dubai on Trip advisor.

It was indeed our pleasure that you have chosen our hotel and we are delighted that you have stayed with us .

As we continuously strive to upgrade our services and facilities, we thank you for your valuable feedback, as this will greatly help us to improve and provide good service to meet and fulfill our guests’ needs in making our guests’ stay more comfortable and enjoyable.

Once again thank you for staying at Towers Rotana Dubai. We sincerely hope to be able to welcome you back to Centro Barsha Dubai in the not too distant future.


Kind regards

Sherif Madkour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (177)
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Doha, Qatar
Level Contributor
85 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed February 12, 2012

We selected this hotel as its location was perfect for getting to and from teh Emirates Golf Club. Transport is close by and there are many taxi's driving around most of the day. The rooms are fine and modern (clean) a nice little bar.

But.......... the retsurant was terrible one of the worst meals I have ever eaten lamb chops that had no meat, second attemp was lamb chops raw.

Overall it was not a bad experience, just the food let the place down BIG TIME!

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Changmaisausage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentroBarsha, General Manager at Centro Barsha, responded to this review, February 15, 2012
Dear Guest

Thank you for your comments and feedback.

We sincerely regret the inconvenience that you experienced during your stay and we would like to assure that this situation will not deter for using our Hotel

Once again we would like to thank you for sharing this matter with us and we are looking forward to welcoming you back in the near future

Yours sincerely

Sherif Madkour
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Petaling Jaya, Malaysia
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed February 12, 2012

Centro Barsha is a relatively new hotel located in Dubai. Although the hotel is just over a year old (as of Feb 2012), some of the cupboards in the room still have the "new furniture" smell. The standard rooms are not very large but are comfortable (especially the bed) and fully equipped with coffee maker, ironing board (great for business travellers), etc. The breakfast was good with fresh food, however, could do with some variety, as the same breakfast menu is served each day and does get a little boring after 3 days.

The staff are all very courteous and helpful; all the way from the security guard at the entrance, to front desk and restaurant. The location is convenient as there's a large shopping mall nearby, within taxi distance. My room rate came with breakfast included and internet access in the room.

I would recommend this hotel to business travellers and would stay here again.

Room Tip: The hotel is surrounded by roads and the occasional traffic noise does reach the room. Not sure abou...
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  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SLChong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentroBarsha, General Manager at Centro Barsha, responded to this review, February 15, 2012
Dear Guest

Thank you very much for staying at the Centro Barsha Dubai!
We are very happy to know that you had an enjoyable stay with.us. We are looking forward to see you once again in the near future.

Sincerely yours

Sherif Madkour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha
Level Contributor
67 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed February 10, 2012

I paid only $110 (inc tax), and quite frankly, it might just be the best $110 I ever spent! Like most Rotana's I've seen, the Centro is slick in design and has a modern fresh feel, You sense this the moment you enter. Check-in was very quick and painless - as was check-out - and the staff were polite. My room wasn't huge, but It was clean, nicely designed, had a 20 inch flat screen TV; a comfy bed, electric kettle; complimentary tea/coffee and bottled water. My only criticism is that wifi internet wasn't free. The bathroom was clean, and had a tub-shower equipped with gel and shampoo. As for location, Barsha isn't very picturesque, but it's clean and safe; and a taxi from the airport will cost approx $20. The main pull is that it's a 7 minute walk from the Mall of the Emirates - from which you can catch cabs and the metro. Bare in mind that during the summer months, a 7 minute walk can feel like 7 hours! Nonetheless, I would certainly recommend this hotel, and would definitely consider staying here again!

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DohaShredder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentroBarsha, General Manager at Centro Barsha, responded to this review, February 13, 2012
Thank you for your positive response and the feedback provided in the TripAdvisors. I was pleased to read your feedback it was enjoyable and memorable stay in our hotel. Please do contact us when you are planning your next visit or trip as would like to welcome you back to the Centro Barsha Dubai.


Sincerely yours

Sherif Madkour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muscat Governorate, Oman
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 bubbles Reviewed February 8, 2012

Last time we stayed in Dubai we booked this hotel and we had some problems with some room neighbors so we almost couldn't sleep the whole stay because the walls are made of dry wall and you can hear almost everything from next door.

However, we decided to try it again... BIG MISTAKE!

Around 1:00 am we woke up with a BIG noise coming from next room. The hotel staff was trying to dismantle the next door lock and all we could hear was noise!!!!

Next day nobody from the staff knew about this issue and we did not even receive an apology. After few days the Manager called us to apologize but for me it was too late.

Also, every night was something different. There was always a noisy neighbor and we could hear EVERYTHING!.

We will never go back to this awful hotel again.

Room Tip: If you want to sleep, DONT book this hotel.
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank I_love_my_trips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentroBarsha, General Manager at Centro Barsha, responded to this review, February 13, 2012
Dear Guest

Thank you for staying with at the Centro Barsha Dubai!
We really apologize for the inconvenience that you experienced during your stay. I had noted and communicated to ur Department Heads. Hoping that this will not deter you for staying in our Hotel . We are looking forward to see you once again in the near future.


Sincerely yours

Sherif Madkour
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shropshire
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed February 4, 2012

Great price, great location, great rooms, great breakfast, excellent choice of hotel!

This hotel is an absolute gem, it is 5 mins to Mall of Emirates, a 5-10 min taxi drive across to the beach and less than 5 minutes to the nearest Metro Station and a short distance to the Marina - we found it to be a great location to stay!

The rooms are modern, spotless and yes a little small but not so it had any impact on our enjoyment as we were rarely in the room.

The staff were friendly and polite and couldn't do enough to help. Breakfast had an excellent selection and the bar was great for a nightcap! The pool area was extremely keen and modern and perfect for some r&r.

Highly recommended for anyone looking for a budget priced hotel that by UK standards is more of a 4 star within easy access to everything you want to get to and see as a tourist.

Excellent all around!

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank janehugs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentroBarsha, General Manager at Centro Barsha, responded to this review, February 11, 2012
Dear Guest

Thank you for your comments in Trip Advisor. We are very happy to know that you had enjoy your stay in Centro Barsha.

It is truly rewarding for me and my team to receive your kind comments and trust that we will continue to provide you our utmost service and attention on your next plan of stay .

Once again thank you for your very interesting comment and we hope to have the pleasure of welcoming you back in the very near future.

Sincerely yours

Sherif Madkour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed February 4, 2012

Advantages:

- Very near of Mall of the Emirates.

-Very good location, there're a lot of shops in the same area of the hotel. there is a grocery in front of the hotel (Walk-able).

- Clean rooms with modern furniture.

- Very good value of money for tight budget.

- Friendly stuff.

-The breakfast is good.

-----------------------------------------------------------

Disadvantages:

- It is like a secret place, I suffered because I had to know the direction very well to guide all taxi drivers to the hotel.

- You don't find any one to carry your luggage to the room, but thanks God the security helped me because I'm a girl with a BIG luggage!

- There is NO room service! and It was a nightmare for me, because it was 1 AM..
And when I asked the reception for a solution they said that they have a 24/7 coffee shop,, but when you see the food there, you will forget that you are hungry!
Poor cold sandwiches, and poor food collection :-(

Room Tip: When you go in the first time to the hotel, try to know the direction to guide the next taxi to the...
See more room tips
  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank alaa_sheikh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CentroBarsha, General Manager at Centro Barsha, responded to this review, February 7, 2012
Dear Guest

Thank you for posting your feedback in Trip Advisors. We are delighted to learn that you enjoyed your stay even there are some minor problem encountered.
It is truly rewarding for me and my team to received your comments as this help us yo improve our service and facilities. I look forward to welcoming you back for another enjoyable stay we are assure you of our best attention and service at all times.


Kind regards

Sherif Madkour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Centro Barsha

Property: Centro Barsha
Address: 329 Rd | 6a Street, 1; Al Barsha 1, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#21 Best Value Hotel in Dubai
#37 Business Hotel in Dubai
#74 Romantic Hotel in Dubai
#101 Family Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Centro Barsha 3*
Number of rooms: 246
Reservation Options:
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Also Known As:
Centro Barsha Hotel Dubai

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