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“Great hotel friendly staff” 4 of 5 bubbles
Review of Holiday Inn Express Dubai Airport

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Holiday Inn Express Dubai Airport
Ranked #207 of 544 Hotels in Dubai
Newcastle, Australia
1 review
“Great hotel friendly staff”
4 of 5 bubbles Reviewed May 28, 2014

i spent 2 nights with my wife in dubai in your hotel it was very nice stay even the room was very good and clean, very nice staff they were friendly especially the Egyptian guy mr. lofty he was extremely helpful and always smiling ,also the breakfast very good ad free shuttle bus goes to the airport ,we had only one small problem the wifi was slow but it's ok , we really enjoyed we come again maybe after 3 months

  • Stayed May 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mark c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review, May 29, 2014
Dear mark c,

Greetings from Holiday Inn Express Dubai Airport. Thank you for taking the time and sharing your comment about the experience during your stay at Holiday Inn Express Dubai Airport. It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members. This is our greatest reward from our valuable guests! We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,
Chady Kanaan
Hotel Manager
Holiday Inn Express Dubai Airport
P.O Box 35257
Umm Ramool, opposite T3. Dubai,
Phone: + 9714 2900 111 | Fax: + 9714 2900 222
Mobile: + 971 50 8936356
E-mail: chady.kannan@hiexdubai.ae
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,543 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Sydney, Australia
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed May 27, 2014

Clean hotel in great location. Shuttle picked up immediately from airport. Close to Metro and 1/2 hour to Dubai Mall. Best complimentary breakfast I have ever had. Perfect hotel for an overnight or 1day stay in Dubai. Comfortable bed and excellent A/C.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aussietravellers061
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review, May 29, 2014
Dear aussietravellers061,

Greetings from Holiday Inn Express Dubai Airport. Thank you for taking the time and sharing your comment about the experience during your stay at

Holiday Inn Express Dubai Airport. It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your

positive comments were highly appreciated and shared with our team members. This is our greatest reward from our valuable guests! We look forward

to welcome you again on your next visit to Dubai.

Sincerely yours,
Chady Kanaan
Hotel Manager
Holiday Inn Express Dubai Airport
P.O Box 35257
Umm Ramool, opposite T3. Dubai,
Phone: + 9714 2900 111 | Fax: + 9714 2900 222
Mobile: + 971 50 8936356
E-mail: chady.kannan@hiexdubai.ae
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mornington, Victoria, Australia
Level Contributor
47 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed May 17, 2014

We had an early flight into Dubai, arriving at 3:30am from Melbourne. Booked into the Holiday Inn Express for the previous night so we could check in early morning from the airport. The shuttle bus picked us up from the terminal and after a short ride we were at the hotel. Check in was quick and efficient. Service was very good, the rooms were clean, modern and the right standard for this type of hotel. Breakfast was included in our package and it was very good.

Very happy with the stay and would definitely recommend it if you were stopping over between fights. It would also be fine if you were travelling on a budget as it is pretty easy and cheap to get around Dubai by taxi, although this hotel is not particularly close to any attractions.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dave864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review, May 19, 2014
Dear Mr. Dave,

Greetings from Holiday Inn Express Dubai Airport.

Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Dubai Airport.

It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members.

This is our greatest reward from our valuable guests!

We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,

Chady Kanaan | Hotel Manager Holiday Inn Express Dubai Airport P.O Box 35257 | Holiday Inn Express Dubai Airport | Umm Ramool, opposite T3. Dubai, UAE Phone: + 9714 2900 111 | Fax: + 9714 2900 222 | Mobile: + 971 50 8936356 E-mail: chady.kannan@hiexdubai.ae
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed May 17, 2014

My first experience of holiday inn express Dubai Airport was not great. Reception were very awkward, especially Maher. He purposefully made things difficult for us.

However, once checked in and in my room it was really nice and comfortable.Not complete luxury but great for a few days and had the basics. No bath in the bathroom but a good shower. Tea and coffee supplied but sometimes housekeeping would forget to leave sugar or something else and we needed to keep ringing up for some. But once prompted they were very courteous and brought the things straight away. However, was a little annoyed that we couldnt get any room service, we understand it is an express hotel so not all facilitates will be there but being very far from everything they should at least provide some sort of place to get some food.

There was not much nearby but the metro was about a 10 minute walk and it was convenient for us as we had come for a friend's wedding.

Breakfast was nice and simple, for a veggie like me there wasn't that much choice but was good enough. All in all I would say it was a nice hotel but only for a few days.Would I go back again? probably not but was a nice comfortable stay.

  • Stayed May 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ad58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review, May 19, 2014
Dear Valued Guest,

Greetings from Holiday Inn Express Dubai Airport.

Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Dubai Airport.

It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members and kindly accept my sincere apology for the inconvenience that was encountered during check-in which we already took care of it and corrective actions were put in place for incidents as such not to occur in the future.

This is our greatest reward from our valuable guests!

We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,

Chady Kanaan | Hotel Manager Holiday Inn Express Dubai Airport P.O Box 35257 | Holiday Inn Express Dubai Airport | Umm Ramool, opposite T3. Dubai, UAE Phone: + 9714 2900 111 | Fax: + 9714 2900 222 | Mobile: + 971 50 8936356 E-mail: chady.kannan@hiexdubai.ae
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bargara, Australia
Level Contributor
78 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed May 16, 2014

We spent one night at this hotel on the way from Athens to Sydney. An excellent place to get some rest, quiet, close to the airport, free shuttle about every half hour, clean, modern, excellent breakfast, and reasonably priced for Dubai.
Probably a bit far out for convenient sightseeing of Dubai.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review, May 19, 2014
Dear Mr. Peter,


Greetings from Holiday Inn Express Dubai Airport.

Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Dubai Airport.

It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members.

This is our greatest reward from our valuable guests!

We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,

Chady Kanaan | Hotel Manager Holiday Inn Express Dubai Airport P.O Box 35257 | Holiday Inn Express Dubai Airport | Umm Ramool, opposite T3. Dubai, UAE Phone: + 9714 2900 111 | Fax: + 9714 2900 222 | Mobile: + 971 50 8936356 E-mail: chady.kannan@hiexdubai.ae
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed May 15, 2014

this is an excellent hotel when you travel through Dubai. a very convenient transfer from the airport with helpful and friendly staff. The hotel is next to the airport but has good sound proof glazing and there are no issues with the noise from the airport. It is rare for airport hotels to have such helpful and friendly staff.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank TheRunner1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review, May 19, 2014
Dear Valued Guest,

Greetings from Holiday Inn Express Dubai Airport.

Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Dubai Airport.

It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members.

This is our greatest reward from our valuable guests!

We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,

Chady Kanaan | Hotel Manager Holiday Inn Express Dubai Airport P.O Box 35257 | Holiday Inn Express Dubai Airport | Umm Ramool, opposite T3. Dubai, UAE Phone: + 9714 2900 111 | Fax: + 9714 2900 222 | Mobile: + 971 50 8936356 E-mail: chady.kannan@hiexdubai.ae
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed May 14, 2014

The Holiday Inn express provides good accommodation and breakfast at really reasonable price for Dubai. The hotel is of course far from town but next to the airport and make sense if you have to work out of Dubai towards the desert area.

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ravit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KanaanChady, Manager at Holiday Inn Express Dubai Airport, responded to this review, May 16, 2014
Dear Valued Guest,

Greetings from Holiday Inn Express Dubai Airport.

Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Holiday Inn Express Dubai Airport.

It is our pleasure to note that you had enjoyed your stay and pleased with the provided services. Your positive comments were highly appreciated and shared with our team members.

This is our greatest reward from our valuable guests!

We look forward to welcome you again on your next visit to Dubai.

Sincerely yours,

Chady Kanaan | Hotel Manager Holiday Inn Express Dubai Airport P.O Box 35257 | Holiday Inn Express Dubai Airport | Umm Ramool, opposite T3. Dubai, UAE Phone: + 9714 2900 111 | Fax: + 9714 2900 222 | Mobile: + 971 50 8936356 E-mail: chady.kannan@hiexdubai.ae
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Dubai Airport

Property: Holiday Inn Express Dubai Airport
Address: 52b Street, 30 | Al Garhoud, opposite Dubai Airport Terminal 3, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#32 Best Value Hotel in Dubai
#150 Business Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:2 star — Holiday Inn Express Dubai Airport 2*
Number of rooms: 40
Reservation Options:
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Also Known As:
Holiday Inn Express Dubai Airport Hotel Dubai

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