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Rose Rayhaan by Rotana
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Reviews (4,265)
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2,101 - 2,106 of 4,265 reviews
Reviewed July 29, 2014

I stayed in this hotel for one night while visiting Dubai on a Business trip. The location is good, rooms are clean and neat, the service is good and the breakfast was good lacking some varieties. The check-in was a bit slow. It is recommended for business visitors.

Room Tip: High floors, less noise better view
  • Stayed: June 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
Thank ALAK29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarimNahas, General Manager at Rose Rayhaan by Rotana, responded to this reviewResponded July 29, 2014

Dear ALAK29,

We truly appreciate you constructive feedback further to you one night business trip in Dubai.

Your motivating comments about our location, room and services have been noted and will surely share with the team here.

About the check-in and varities of food on breakfast, all relevant department heads was alerted. Our Executive Chef will continue to work on adding more varieties and improve our breakfast buffet menu.

We look forward to welcome you back.


Yours sincerely,


Karim Nahas
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2014

Great location next to the metro, easy for the malls and the airport. Financial district is the best station. Rooms are clean and spacious, we had our own little kitchen. Didn't eat in the hotel so can't comment on the food. Only downside is no free wifi. If a small hotel in Thailand can offer me free wifi then a big hotel in Dubai surely can. I feel all hotels should offer free wifi to guests in this modern era and not try to squeeze a bit more money out of them. This should not put you off and if you are in Dubai then I would recommend this hotel.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Thank djstu77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarimNahas, General Manager at Rose Rayhaan by Rotana, responded to this reviewResponded July 29, 2014

Dear djstu77,

We would like to take this opportunity to thank you for sharing your positive and constructive feedback. We are delighted you enjoyed your stay at Rose Rayhaan by Rotana.

Furthermore, your comment about the internet has been noted. As mentioned in our previous responses, 90% of hotel chains here in Dubai were charging for internet access.

Again, thank you for your comments and recommendation.

My team and myself look forward to welcoming you back.


Yours sincerely,


Karim Nahas
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2014

Very well located hotel, easily accessible from the airport by metro, metro station close to the hotel, very nice staff, helpful. Breakfast at the hotel very good, plenty of choice. The only weak point is the internet, not included

Room Tip: always worth asking, the service is helpful and will certainly get what you ask
  • Stayed: July 2014, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Jaroslaw F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarimNahas, General Manager at Rose Rayhaan by Rotana, responded to this reviewResponded July 26, 2014

Dear Jaroslaw F,

Thank you for taking the time to post a review here in TripAdvisor further to your recent stay.

We are delighted that you had a pleasant satisfying stay in Rose Rayhaan, however, we have noted your comment about the internet, please be informed that we do have internet packages available upon reservation.

We hope the above information is usefull. My team and I look forward to your return visit soon.


Yours sincerely,


Karim Nahas
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2014 via mobile

This hotel has been on of the best places I have stayed yet.
Not only the hotel modern and very clean.
Everyone is extremely helpful and friendly.
One of the reasons for commenting on this hotel is to let any gay couple know that this hotel is extremely safe to stay in.
We didn't feel uncomfortable there at all.
I have read previous reviews and was a little worried, but don't worry nothing at all worry about.
Staff could see we were a couple and checked us in without any questions or issues.

Got a great upgrade to the sky suite and had amazing views of dubai.
Breakfast is huge and really worth it.
Also travelled during Ramadan and there are no issues eating in the hotel during the day times.

Hope you enjoy your stay guys

Stayed: July 2014
1  Thank Bruno M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarimNahas, General Manager at Rose Rayhaan by Rotana, responded to this reviewResponded July 25, 2014

Dear Bruno M,

The Rose Rayhaan team extends our most sincere gratitude for your kind comments.

Our primary aim is guest satisfaction, and it is very rewarding to see that our guests enjoy their experience.

My team and I look forward to welcome you back.



Yours sincerely,


Karim Nahas
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

We stayed with a couple friends of ours for 4 nights. We had a problem just as we arrived, at 2h30 in the morning, after a long flight, because our friends room was not available, i think because overbooking and they end up in the suite. Te problem was the same next day and the changed rooms but stayed in a different that was booked. For them this was a bit cumbersome, but this was the only problem we had in the hotel.
Overall, the staff was very friendly and our rooms were great, big and with good views. They were clean and with all the amenities you can expect.
The swimming pool, that is in the rooftop of the connecting building was very nice also.
The breakfast was good, with a lots of space and good local and international food.
We stayed in the 28th floor and it was a fantastic silence in the room. The beds (ours and the extra bed for our daughter) were fantastically confortable.

  • Stayed: June 2014, traveled with family
    • Location
    • Rooms
    • Service
1  Thank Nuno P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarimNahas, General Manager at Rose Rayhaan by Rotana, responded to this reviewResponded July 24, 2014

Dear pelicanoProtugal,

As one of TripAdvisor’s Top Contributor, we are delighted to read your constructive feedback about your recent stay at Rose Rayhaan. At the same time, we would like to apologize for the inconveniences. My team and I will do our best to prevent problems from recurring. Hence, I would like you to give us another chance by staying with us again during your next visit to this area.

We hope that this experience will not deter you from using our hotel in the future and we look forward to seeing you again at Rose Rayhaan by Rotana and assure you of our best attention and services at all times.


Yours sincerely,


Karim Nahas
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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