We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Tired Hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Rose Rayhaan by Rotana - Dubai
Ranked #103 of 546 Hotels in Dubai
Certificate of Excellence
Portrush
Level 6 Contributor
99 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Tired Hotel”
Reviewed December 28, 2012

This hotel is located close to malls and not far from airport. The breakfast is fine and we also had an evening meal which was good.

The lobby is very small and crowded, the reception staff are fair to poor.

The rooms are tired and need badly updated, this should be a three star hotel at best.

I was disappointed as the other reviews did not paint this hotel in the right light. If you get a very good price then consider this hotel if not go elsewhere.

No free wifi big problem.

Did not get the connecting rooms as requested in the booking and had to wait a few hours on the second room. Both te rooms we got were connecting with very noisy neighbours in the adjoining rooms.

Sorry but would not return.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patricia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
massadakah, Executive Assistant Manager at Rose Rayhaan by Rotana - Dubai, responded to this review, December 30, 2012
Thank you very much for your comments regarding your experience with Rose Rayhaan by Rotana, and giving us the chance to serve you better. We significantly value your time taken to bring your concerns to our attention, and we would like to apologize for any inconvenience caused during your stay.

The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Once again, we appreciate you taking the time to share your comments with us. We hope that this experience will not deter you from using our hotel in the future.


Regards,
Mohammed A. Assadakah
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

3,000 reviews from our community

Traveler rating
    1,649
    991
    238
    67
    55
See reviews for
681
925
246
747
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (467)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Abu Dhabi, United Arab Emirates
Level 6 Contributor
116 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed December 26, 2012 via mobile

The location is excellent, only few meters from the metro connecting. We had a suite on the 62nd floor and was very comfortable and spotlessly clean, amazing view! It is a dry property, no alcoho. There is no lobby to seat in only a tiny coffe shop. We had dinner and breakfast included in the price, both meals were good.
It is a very good, reasonable priced city hotel in the busy city.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TatianaAbuDhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
massadakah, Executive Assistant Manager at Rose Rayhaan by Rotana - Dubai, responded to this review, December 27, 2012
Thank you very much for choosing to stay with Rose Rayhaan by Rotana during your recent visit to Dubai, and for the kind comments on “Trip Advisor” for other travelers to view.

We are glad to read that on the overall, you have enjoyed your stay. We have noted your comments about the excellent food quality that you have enjoyed during your stay which our Chef & his team were glad to receive. Also, your compliments about the cleanliness of your room will be passed onto the Housekeeping team and will be much appreciated.

Once again, thank you very much for your comments and it would be our pleasure to welcome you back in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 24, 2012

Location is Wonderful! walking distance to the over ground station, it is not far from Dubai mall and Khalifa tower almost 10 minuets drive or 10-12 ADH by taxi and there is a free parking. Staff was great and very friendly. Room was so big 28 square meter. However, the internet quite expensive almost 100 ADH per day or 25 ADH per hour. And the reception area is not that big. In general, this hotel one of the best in Dubai.

Room Tip: my room was in floor 50
See more room tips
  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AbdulMohsin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
massadakah, Executive Assistant Manager at Rose Rayhaan by Rotana - Dubai, responded to this review, December 24, 2012
Thank you for sharing your experience following your recent stay with us at the Rose Rayhaan by Rotana - Dubai on “TripAdvisor”.

We are pleased to read that you have enjoyed your stay with us and that you were happy with the services provided by our colleagues.

Once again, thank you for taking the time to post your review on “TripAdvisor”. We look forward to welcoming you back on your return to our hotel soon.

Regards,
Mohammed Assadakah
Executive Assistant Manager
Rose Rayhaan by Rotana, Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
Level 6 Contributor
118 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed December 23, 2012

On the 20th of December 2012 we've booked deluxe room for two nights as a family asked for extra bed. When we arrived to z hotel at 8 pm for check in, the lady at the desk told us that z room that we've book is not available instead will give us a better room which is smoking but she said no smell of smoking at all in z room. When went to z room z smell of smoke is very strong , called reception no one was picking phone up "and never did" went down to reception asking to change room ,they replace it with Chicha smell room .... Asked reception to change room after long wait we had another room . Waited long time to get z extra bed , the worst bed ever , very hard and thin my 12 years son couldn't sleep . Next day we asked for a late check out cause we decided to leave hotel but as a "punishment" from there side they refused to do so.
In summary, totally unorganized, non professional with very very bad service.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ihabdalal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
massadakah, Executive Assistant Manager at Rose Rayhaan by Rotana - Dubai, responded to this review, December 24, 2012
Thank you for sharing your disappointment following your recent stay with us. First and foremost, please do accept our apologies for not being able to meet your expectations. Your comments about the service provided by our Reception colleagues and, about the smoke smell at the room that was allocated for you; have been addressed for an immediate action.

We would very much welcome the opportunity to regain your confidence in our hotel & the services. Thank you once again for providing us with your valuable feedback, which will help us to improve.

Regards,
Mohammed Assadakah
Executive Assistant Manager
Rose Rayhaan by Rotana, Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
County Tipperary, Ireland
Level 6 Contributor
218 reviews
177 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed December 20, 2012

The Hotel is in an excellent position close to the Dubai mall and Burj al Khalifa. It is also adjacent to DIFC Metro. I have stayed in hundreds of Hotels in the last 3 Years of my travels but this Hotel is top. The standard of food, presentation and quality of ingredients at Dinner and Breakfast was first rate. Our Room was on the 50th floor and was immaculately kept at all times. the view was quite spectacular. The pool was always warm and clean and I liked the Gym.
The Staff here are the best I have yet encountered in all my travels. They are warm people, kind and helpful and a great advert for Dubai and indeed the UAE. I left the Hotel with a lump in my throat, sad at leaving. I also left with a huge respect for the Staff here and I would never consider anywhere else on my return.

Room Tip: Just ask Reception for a Room on a high floor and I am sure if they can accomodate you they will onl...
See more room tips
  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank munster4ever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
massadakah, Excecutive Assistant Manager at Rose Rayhaan by Rotana - Dubai, responded to this review, December 20, 2012
Thank you for taking the time to post such a detailed review following your recent stay here at the Rose Rayhaan by Rotana - Dubai. We are so thrilled to hear that you have enjoyed your stay and the service provided to you by our team, has exceeded your expectation.

We have noted your kind comments about the excellent food quality that you have enjoyed during your stay which our Chef & his team were glad to receive. Your compliments will be passed onto the rest of the hotel team and will be much appreciated

We truly look forward to your next stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Greece
Level 4 Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed December 19, 2012

The world's tallest hotel is a very good hotel in an extremely convenient location. In the heart of Deira, the metro is just a few steps outside the hotel. The rooms are pretty nice, spacy (we had a deluxe room), with nice city view and very clean. All personnel is very helpful and polite. The hotel restaurant has good quality food and a buffet with tasteful selections from various cuisines. The a la carte menu is available 24h at the rooms. There is also a pool, a gym and a spa at the 4th floor. We were however dissapointed that there was not a nice bar inside the hotel where u could relax and have a drink, bearing in mind that they could take advantage of the height of the hotel & the view. The only "bar" is outside by the pool and was not open.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thchris20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
massadakah, Executive Assistant Manager at Rose Rayhaan by Rotana - Dubai, responded to this review, December 20, 2012
Thank you very much for choosing to stay with Rose Rayhaan by Rotana during your recent business trip to Dubai, and for the kind comments on “Trip Advisor” for other travelers to view.

We are glad to read that on the overall, you have enjoyed your stay. We have noted your comments about the excellent food quality that you have enjoyed during your stay which, our Chef & his team were glad to receive. Also, your compliments will be passed onto the rest of the hotel team and will be much appreciated.

On the other note, we would like to apologize for closing the Aquarius Pool Cafe, which was due to some urgent maintenance that we had to do. But, we can assure you that it's fully operational now.

Once again, thank you very much for your comments and it would be our pleasure to welcome you back in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Lafayette, Indiana
Level 4 Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 19, 2012

I've stayed in a lot of hotels in Dubai. When I booked Rose Rayhaan I was excited to know it's the tallest hotel in the world. Overall the hotel meets expectations of a 4star hotel. The biggest disappointment for me was the lobby which is basically non existent. I think they could have allocated the whole ground floor to the lobby but with the business center and hair salon...not much is left for a lobby. For me the hotel lobby is part of the prestige and glamour, but being right in front of Sheikh Zayed road and in best part of downtown Dubai that's one sacrifice you make. and the hotel is dry so what...we bought lots of alcohol in the Airport Duty Free and enjoyed the privacy of the room to consume them! The staff helped with ice and cork screw!

and now the POSITIVES:
The location is AWESOME...you can WALK to Dubai Mall (in good seasons), taking the taxi there costs only 10 AED.
Metro station is virtually in front of the hotel.
The view from the rooms are mostly fantastic, I was on the 41st floor facing the world's tallest building, the glamorous Burj-Khalifa.
The pool is located on one of the mid floors, decent sized and again gives you beautiful view of Dubai skyline.
Rooms are spacious and very clean, and staff were very friendly. Enjoyed my stay and would def. recommend.

Room Tip: ask for Burj-Khalifa facing rooms.
See more room tips
  • Stayed February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Iman T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
massadakah, Executive Assistant Manager at Rose Rayhaan by Rotana - Dubai, responded to this review, December 20, 2012
Thank you very much for staying at the Rose Rayhaan by Rotana - Dubai and for the kind comments on the “TripAdvisor” for other travelers to view.

We really appreciate your detailed review & feedback, as we continuously strive to improve our services and only through comments provided by our valued guests, we will be able to do so. We were pleased to know that you had an enjoyable stay with us and were happy with our team members, services and facilities.

Once again, thank you for staying at Rose Rayhaan by Rotana - Dubai and we are looking forward to welcoming you back in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dubai hotels
0.1 mi away
Towers Rotana
Towers Rotana
#102 of 546 in Dubai
2,163 reviews
0.2 mi away
Carlton Downtown Hotel
Carlton Downtown Hotel
#155 of 546 in Dubai
1,006 reviews
1.5 mi away
Villa Rotana - Dubai
Villa Rotana - Dubai
#77 of 546 in Dubai
879 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Four Points by Sheraton Sheikh Zayed Road, Dubai
0.2 mi away
Emirates Grand Hotel
Emirates Grand Hotel
#228 of 546 in Dubai
797 reviews
0.4 mi away
Millennium Plaza Hotel Dubai
Show Prices
Show Prices
Show Prices

Been to Rose Rayhaan by Rotana - Dubai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Rose Rayhaan by Rotana - Dubai

Property: Rose Rayhaan by Rotana - Dubai
Address: 105 Sheikh Zayed Rd | Sheikh Zayed Road, Dubai 126452, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#52 Romantic Hotel in Dubai
#68 Business Hotel in Dubai
#87 Family Hotel in Dubai
#96 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rose Rayhaan by Rotana - Dubai 4*
Number of rooms: 482
Official Description (provided by the hotel):
The world's 2nd tallest hotel, the Rose Rayhaan by Rotana offers convenient, great-value accommodation surrounded by several metro stations, restaurants, and cafés. The DIFC Finacial Centre is also nearby. Rose Rayhaan is a 333-metre tall, 72-story building providing a variety of modern, spacious rooms and suites that include LCD TVs and feature stunning city views.Rose Rayhaan’s swimming pool is situated on the 4th floor of the hotel. Other facilities include a jacuzzi massage rooms, sauna and steam rooms. Services include airport pick-up/drop-off transfers. The largest shopping centre in the world, Dubai Mall, is within walking distance. Dubai Exhibition Centre, the Mall of the Emirates and the Burjuman Shopping Mall are also within a 10 minute drive from the property. The hotel offers shuttle buses to Mall of the Emirates, Mercato and Dubai Outlet Mall. Hotel Rooms: 462. Hotel Chain: Rotana ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Asiatravel.com Holdings, Agoda, TripOnline SA, Travelocity, Hotwire, Cancelon, Cheap Tickets and HotelQuickly so you can book your Rose Rayhaan by Rotana - Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Rose Rayhaan By Rotana - Dubai Hotel Dubai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing