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“Great view & staff poor internet”

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Ramada Downtown Dubai
Ranked #69 of 554 Hotels in Dubai
Certificate of Excellence
Reviewed July 27, 2014

  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Fabian L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Samir A, General Manager at Ramada Downtown Dubai, responded to this reviewResponded July 30, 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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1,213 - 1,219 of 2,136 reviews

Reviewed July 26, 2014

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank MEDUSASCAT
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Samir A, General Manager at Ramada Downtown Dubai, responded to this reviewResponded July 30, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 24, 2014

Very good located Hotel at the Fountain in Dubai Downtown. The walking distance to the Dubai Mall is 10 min. Very good breakfast buffet, clean rooms - Ola was such a kind room keeper - friendly personnel and the best price to value ration we ever had in Dubai.

Room Tip: We had 304 but I guess a higher room looking at the fountain would make things even better...
  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sascha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samir A, General Manager at Ramada Downtown Dubai, responded to this reviewResponded July 30, 2014

Dear Sascha G,

Thank you for your kind review about our hotel.

It makes us all very happy to know you have enjoyed your stay with us. Happy guests make all our efforts worthwhile.

I have shared your review with all the staff here at Ramada Downtown Dubai and especially Ola who was delighted that he was commended for his hard work.

Thank you again and we look forward to greeting you when you next plan to visit Dubai.

For your future reservations, you may kindly contact us via our website for direct booking at the best available rates.

Yours sincerely,
Samir Arora
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2014

this is the only place that feels like home. The staff are very welcoming and accommodating. From the management I would like to thank Shafi and Amgad who went beyond and over in order to satisfy our needs. From the house keeping I would like to thank Ali, Shahid and Saleem. Also all the other staff were very welcoming and always Made us feel like we are one of them!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank MDubaisAbdula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samir A, General Manager at Ramada Downtown Dubai, responded to this reviewResponded July 30, 2014

Dear Guest,

Sincere greetings and thank you for your kind review about Ramada Downtown and the staff.

It was great to hear of your experience which meant a great deal to the whole team. We are happy to have been able to make your stay so enjoyable and moreover, to make you feel at home with us.

Shafi, Amgad, Ali, Shahid and Saleem were very happy to know that you mentioned their names and commended them for their work.

We thank you once again for your support and look forward to welcoming you on your next trip to Dubai.

Should you need assistance for future reservations, you may contact us via our website for direct booking at the best available rates.

Yours sincerely,
Samir Arora
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

i like to mansion Mr. Akbar which give me very good service since i enter to the Hotel
thank you MR. Akbar for all your help and may Allah safe you .
and i hope to be here every time with this unique service and staff .

  • Stayed: July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Ali D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samir A, General Manager at Ramada Downtown Dubai, responded to this reviewResponded July 23, 2014

Dear Ali D,

Thank you so much for your feedback regarding your recent stay at Ramada Downtown Dubai that I will definitely share with my team. It is very encouraging for us to receive positive feedback especially when it is about our service.

I have conveyed your special thanks to Akbar who was happy to hear that his hard work and enthusiasm has been commended.

For your future reservations, you may contact you may contact us via our website for direct booking at the best available rates.

Yours sincerely,
Samir Arora
General Manager

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Reviewed July 22, 2014

Spent 5 nights there, on business.
5 minute / 10 AED away from Dubai Mall by always-available taxi.
The service is very good!....every employee will smile at you and ask if there is anything you need!
Had a big, one bedroom apartment with a large kitchen and bathroom. Well appointed, with a good, hard bed, plenty of good pillows and quality sheets.
Bathroom was very clean; seemed newly built!
My room was not facing the fountain, but did have a reduced/parcial view....hopefully, next time!
Breakfast buffet was good, with multiple options. Was not too impressed with lunch offering.

Will go again....

Room Tip: Ask for a room with a view of the fountain!
  • Stayed: July 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Thank Fsucre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Samir A, General Manager at Ramada Downtown Dubai, responded to this reviewResponded July 23, 2014

Dear Guest,

Thank you for taking the time to share your feedback on Tripadvisor following your recent stay in Ramada Downtown Dubai. It helps us very much to receive such comments from our guests.

I have shared your feedback with the entire team here at the hotel and we would like to thank you for highlighting the great location, views and service provided during your stay especially about our rooms and breakfast.

I have also noted your comment regarding the lunch offering and have personally conveyed the same to the concerned department head to ensure that we are meeting our guests’ expectation.

We hope that your future travels will bring you to Dubai and that you will decide to stay with us thus giving us a chance to serve you better.

We look forward to greeting you once again in the near future.

Sincerely yours,
Samir Arora
General Manager

Report response as inappropriate
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Reviewed July 18, 2014

  • Stayed: July 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
Thank Dale E
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Samir A, General Manager at Ramada Downtown Dubai, responded to this reviewResponded July 23, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ramada Downtown Dubai

Address: Mohammed Bin Rashid Boulevard | Downtown Dubai, Dubai 116566, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#62 Luxury Hotel in Dubai
#65 Business Hotel in Dubai
#66 Family Hotel in Dubai
#93 Romantic Hotel in Dubai
Price Range: $123 - $607 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Downtown Dubai 4*
Number of rooms: 181
Official Description (provided by the hotel):
Ramada Downtown Dubai is located in the most popular district overlooking the Burj Khalifa and Dubai Fountain next to Dubai Opera. It is just 10-min walk to Dubai Mall and Souk Al Bahar and a short drive away to Emaar Business Square, Media City, DIFC, Health Care City, Internet City and DWTC. Other popular destinations like Jumeirah beach, Mall of the Emirates and Water Canal can be reached by the nearest metro station. International Airport is 20-min drive away and DWC Airport is accessible in 35 minutes. The 181 suites is comprised of studio rooms, 1 and 2-bedroom suites and a penthouse with 3 bedrooms and a maid's room. It has a temperature-controlled swimming pool, badminton court, a gym and steam room, kid's pool, children's indoor and outdoor play areas. The all-day dining restaurant, Kenza serves international and favorite Arabic dishes. In-room dining is also available 24 hours. For business travelers, meeting rooms are equipped with the latest in communications technology. ... more   less 
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Also Known As:
Ramada Downtown Burj Dubai Hotel Dubai

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