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“very good hotel”
Review of Address Dubai Mall

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Address Dubai Mall
Ranked #111 of 542 Hotels in Dubai
Sydney, Australia
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“very good hotel”
Reviewed June 5, 2011

hotel was only 20 minutes drive from airport and connected to dubai mall shopping mall so did not have to go outside at all.
breakfast was execellent.
Room was spacious and clean.
Room service was good and staff friendly and accommodating.
Would stay here again.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank croatia1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,931 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (326)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
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English first
Johannesburg, South Africa
Level Contributor
3 reviews
Reviewed May 31, 2011

Everything was wonderful. from the moment we walked into our room you could tell that this hotel goes out of its ways to make sure everything is perfect and amazing. My husband and i were on our honeymoon. we walked into a room with 2 swans (made from towels) holding up a rose. A honeymoon cake was delivered to our room which was very delicious. The location was excellent. The fountains at Dubai Mall were spectacular. I would definitely recommend this hotel

Room Tip: I took the advanced purchase rate which was 20% of
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  • Stayed April 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank NaseemaNosarka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luxembourg
Level Contributor
187 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
Reviewed May 26, 2011

First we stayed five nights at the Westin and then moved to this hotel to try some thing different. Bad choice...

First, the rooms are quite small, especially comming from the large spacious rooms at the Westin. Secondly, the breakfast is not very exciting and the staff by no means proffessional. Thirdly, the restaurant used for the breakfast is quite small. Fourthly, it seems like the hotel has been attached to the mall by coinsidence and you have to ener the mall through one of the stores.

When we checked out we got the worst trearment ever as they tried to cheat us and gave us a bill higher than what have been agreed. It took about half an hour to get the right bill and it was changed twice. I got the confirmation from the booking but the front desk manager, said that my price was wrong and we sould pay what he told us.

I wrote a complaint the hotel manager, who responded nicely.

  • Stayed November 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank OnlyTheBest-Lux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed April 18, 2011

The hotel and it's rooms are lovely, clean and modern, with all the amenities one expects. The best part about this hotel is that it is connected to the Mall! You can literally walk straight into the Mall from the hotel, without ever walking outside! And the Mall has everything: shops, restaurants, a huge bookstore, hairdresser, beauty salons, cinemas, and a ice skating rink.

Room Tip: Try to get a room facing the Burj Khalifa.
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  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dudette59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes
Level Contributor
65 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed April 10, 2011

Well with a direct link into the mall, clean rooms and friendly staff I was very happy (esp after some of my recent 5 star experiences in Dubai). The reception were quick and efficient always answering the phone quickly and nothing too much trouble. The bar isn't as good as Neos in Address downtown but you cant have everything! All in all a good stay.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zoerobinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danbury CT
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 14, 2011

Where can I start? Reservations with the wrong check out date? Lost baggage somewhere between a car and the room? Waiting over an hour and two phone calls for the one they could find to show, even though I asked that it be taken up immediately so I could change for dinner? Putting me ( a female) into an adjoining room with a male work colleague without asking? Grumpy concierge who refused to write down a dinner confirmation? Being told to wait outside the baggage room where I had to go to FIND the luggage while the concierge took what appeared to be a personal phone call? No outlet in the bathroom for the hair dryer? Never again.....not worthy of the neighborhood!!

  • Stayed March 2011, traveled on business
    • Value
Helpful?
5 Thank Danburymomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
48 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 5, 2011

Address has a couple of hotels in Dubai. This one just besides the famous Dubai Mall. It is therefore the perfect central location. Business hotel, great service, and prices are ok except in the restaurant where I found thinks extremely expensive. The Dubai Mall is also expensive and therefore if you want cheaper prices for hotels and restaurant, it is better to go in some other areas of the city. Having that that, a great place to recomment to just everyone.

Stayed February 2011, traveled as a couple
Helpful?
Thank Pitleflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Address Dubai Mall

Property: Address Dubai Mall
Address: Financial Center Road | Mohammed Bin Rashid Boulevard, 3a, Dubai 31166, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Business Hotel in Dubai
#37 Romantic Hotel in Dubai
#68 Spa Hotel in Dubai
#75 Family Hotel in Dubai
#103 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Address Dubai Mall 5*
Number of rooms: 244
Official Description (provided by the hotel):
Address Dubai Mall is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment.Located at the heart of trendy Downtown Burj Dubai, overlooking the world’s tallest tower, Burj Dubai, and attached to the Dubai Mall, one of the largest shopping and entertainment destinations in the world, Address Dubai Mall is always in vogue. ... more   less 
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Also Known As:
The Address Dubai Mall Hotel Dubai

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