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“Perfect for a short city break”

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Raintree Hotel, Deira City Centre
Ranked #287 of 542 Hotels in Dubai
Burnley, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect for a short city break”
Reviewed November 22, 2013 via mobile

My partner and I stayed at this hotel for a short 3 night stay in Dubai. It was the beginning of our travels so was looking for something reasonably priced and comfortable. This hotel was that, the rooms were clean and comfy, it had a swimming pool on the roof which was nice to cool down in, it was close to a big bus tour bus stop which is what we used to sightsee and it wasn't far from the airport. There was a mall close by too.

Staff were helpful when asked questions and overall our stay was good.

Stayed October 2013, traveled as a couple
Helpful?
2 Thank SamiA987UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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601 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
durham
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed November 22, 2013

This small boutique hotel has everything to offer the traveller wanting quality on a budget.
It's close the airport (7-8 minutes and costs approx 28AED).
It's within walking distance of the City Centre Mall and therefore metro station.
the hotel is basic but is clean.
We had a room on the 6th floor which overlooked the airport side. There isn't really any views from this hotel or a balcony but who spends time in their hotel room in a city like Dubai?!
The room did smell of smoke initially but we bought an airfreshner that did the trick after a few days.
The room is a fair size with a huge bed, dressing table area with chair, separate table and chairs. The bathroom again is large with a bath-tub, showerhead, a large sink area and a huge walk-in rain shower.
There was complimentary shampoo etc and 2 small bottles of water everyday.
There was a decent amount of wardrobe space and plenty of drawers for storage.
There is also a good hairdryer and digital bathroom scales.
Breakfast was included in our deal - well worth the extra. ( I think a cooked breakfast would Cost approx 70 AED.) Breakfast was buffet style. But basically it included breads, cereals, fruit, yoghurt, cakes, meats, cheese - then the hot station had eggs cooked to order, sausage, turkey bacon, French toast and pancakes etc etc etc.
The staff were lovely and friendly - Katrina, Mimi and others.
The pool is small but perfect temperature. There's also a jacuzzi - that is hot!
There aren't many sunbeds but there was hardly anyone else sunbathing other than us English pair! And the sun has basically gone from there by 330pm anyway.
I have loads of tips on restaurants, places to visit and metro so contact me if you need any more info.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank les08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt, Germany
Level Contributor
3 reviews
Reviewed November 21, 2013

Just finished our 4 nights stay at this hotel. Hotel has a good walking distance to mall and metro station (5minutes) and was available for a reasonable price at the time we made our booking. Staff was very friendly and helpful (especially Mimi and the team at breakfast buffet) and also a shower in the evening after our checkout was made possible. (Our flight departed late in the evening).

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nic00000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuhaCityHotel, Director of Sales at Raintree Hotel, Deira City Centre, responded to this review, December 25, 2013
Dear Guest,

We thank you for your custom and sharing your review on TripAdvisor. It is nice to know that you were impressed by the services rendered by our associates.

Suha City Hotel by Mondo is a boutique hotel located in the Deira district and we are happy that our location added convenience to your stay. Our chef promises an exceptional dining experience and your appreciation is a great source of inspiration to the team in the kitchen.
We hope that the fond memories you have taken back will make you come back again in the near future.

Once again we thank you for your support and look forward to your continued visits.

Best Regards,
Deepak Singhal
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bristol uk
Level Contributor
106 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed November 21, 2013

We stayed for 5 nights. Room was clean and tidy, bathroom was fine although water collected on the built in shelf by the bath. Pool was lovely, not busy and ideal for a quiet sunbathe. About a 2 minute walk to the Deria City Shopping mall and around 5 minutes walk to the metro. We were very happy with our stay.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fjab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed November 20, 2013

Stayed from 17th to 20th Nov. Got a deal for a One bedroom suite on a business package for 3 nights for a good rate on their hotel website. I think I got a good deal for an city centre area like Diera.This included breakfast for 2, free wifi and 2 piece of laundry per day.

The receptionist was very polite and helpful but surprisingly did not know the details of the packages on offer on their website. So upon confirmation got checked into a room and allowance of early check was a bonus. Bath room had a foul smell but got it cleaned. Apart from this not much of an issue.

Concierge was very helpful and gave in the relevant details of trips around Dubai and did not try to sell anything which was a positive for me. Though I would suggest to be careful when calling for a taxi from front of hotel....always go for the Authorised Taxis and not the limousines.

Breakfast was good and they also have a convenient business service.

One comment is about their online booking confirmation. The booking confirmation email does not contain details of the package booked and cancellation policies. This leads to lack of clarity and confusion during check in.

Room Tip: Always look out for a deal from the hotel website. They offer good deals compared to a 3rd party web...
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank avirg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
2 reviews
Reviewed November 18, 2013

I use this hotel for almost 5 months for my frequent visits. .the rooms are clean..reception people are nice and helpful (Chery..rubee..rachel..o
thers) the location is exceptionally near to city center diera, breakfast is good and served by great warm
welcoming team (mimi

..rose..karine..assem)
Gym and swimming pool are great.
concierge team are
always smiling and willing to help.

this hotel is a great, warm and worths money .

MAGDY YOUSSEF
EGYPT

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank migospine67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
La Rochelle, France
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 14, 2013

I book this hotel every time I come for a business trip. Closed to the airport closed to the subway, closed to the Deira City Center and good service. They remember my last stays and I can have an enjoy a good room.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SebS17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuhaCityHotel, Director of Sales at Raintree Hotel, Deira City Centre, responded to this review, November 20, 2013
Dear Guest,

We thank you for your patronage and sharing your review on TripAdvisor.

Located in the Deira City Center, Suha City Hotel by Mondo is an ideal preference among travelers and we are happy to know that our location added a value to your stay. It is a pleasure to note that you found our amenities and service at par with your expectations.

Again, we thank you for staying with us and look forward to welcoming you in the near future.

Best Regards,
Deepak Singhal
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Raintree Hotel, Deira City Centre

Property: Raintree Hotel, Deira City Centre
Address: Port Saeed Al Garhoud Bridge | Opposite City Center Mall, Dubai 5585, United Arab Emirates (Formerly Suha City Hotel by Mondo)
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #287 of 542 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Raintree Hotel, Deira City Centre 4*
Number of rooms: 120
Official Description (provided by the hotel):
Just 3.2 km from Dubai International Airport, the Raintree Hotel has modern, air-conditioned accommodations with free Wi-Fi. It has a 24-hour front desk and a restaurant on site. The spacious rooms and suites include a flat-screen satellite TV and private bathroom with luxury amenities. Some include a separate living room with a DVD player and an iPod docking station. Guests at Raintree Hotel can swim in the outdoor pool. They can also work out in the gym. Luggage storage is available at the front desk. The staff can also arrange room service and a laundry service, including ironing. A shuttle is available upon request and for a fee. Deira City Centre is less than a 5-minute drive from Raintree Hotel, and Dubai Festival City is 4 km away. Free private parking is available at the hotel. Deira is a great choice for travelers interested in business, sightseeing and clothes shopping. ... more   less 
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