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“Mimi! :)”

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Raintree Hotel, Deira City Centre
Ranked #287 of 542 Hotels in Dubai
Tehran
1 review
“Mimi! :)”
Reviewed October 2, 2012

Suha City Hotel, was a grate hotel with good price. The rooms were modern and clean. There was glassy shower inside the bathroom, and big enough to feel relaxed. :)
The time that we stayed, the pool was closed for yearly maintenance, however, there was the possibility of arrangement to transfer the guests to another branches of hotel to use the pool.
The best point of the hotel was its staff. I wouldn't forget Mimi's smile.
She was the best reason for us to stay there more than a week.

Room Tip: There are 2 kind of twin room, and the better one has two part that one part of the room has sofa.
See more room tips
  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Parastou_85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepak S, Director of Sales at Raintree Hotel, Deira City Centre, responded to this review, October 19, 2012
Dear Parastou,

Thank you for staying at our hotel. We will make sure to share your feedback with Mimi. Thank you so much for your kind words. We are hoping to welcoming you back soon to the Suha City Hotel by Mondo.

Best Regards,
Deepak Singhal
Director of Sales
Suha City Hotel by Mondo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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601 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
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English first
tehran
1 review
Reviewed September 29, 2012

The staff at breakfast and dinner are very kind specially MIMI and the place located nearby city center shopping area.Rooms are clean but TV channels required more specially for Iranian guests in Iranians.

Room Tip: Rooms on the south side are quieter but in higher floors the water pressure at showers is low.
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hamid a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepak S, Director of Sales at Raintree Hotel, Deira City Centre, responded to this review, October 3, 2012
Dear Hamid a,

The entire team at Suha City Hotel joins hands in expressing our gratitude for your kind feedback. We are delighted to learn that your experience with us was noteworthy. Guest satisfaction is our topmost priority and your suggestion about channels on the satellite television has been well received.

We once again thank you choosing us and look forward to serving you again.

Best Regards,
Deepak Singhal
Director of Sales
Suha City Hotel by Mondo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 29, 2012 via mobile

We stayed here for one night to break up our journey from New Zealand to Jordan. The rooms were clean, modern and spacious. The breakfast staff were friendly and helpful. The hotel is conveniently close to the Diera City Centre. I would be happy to stay here again.

Stayed September 2012, traveled with family
Helpful?
Thank GiddyUpHorsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepak S, Director of Sales at Raintree Hotel, Deira City Centre, responded to this review, October 3, 2012
Dear Giddy,

Thank you for choosing Suha City Hotel by Mondo and sharing your feedback with us. We are delighted to learn that you had a pleasant stay with us. The Restaurant team expresses its gratitude for your kind comments about our living space and service.

We once again thank you for your custom and look forward to serving you again in the near future.

Best Regards,
Deepak Singhal
Director of Sales
Suha City Hotel by Mondo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hoboken, New Jersey
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 28, 2012

For the price I paid I thought it was a great deal...the room was brand new and clean as was the bathroom (I'm very picky with the bathrooms). The gym was very nice as was the swimming pool. Location is not ideal, but not bad - depends on your budget. It is right next to the city center mall which makes for a good reference point. If I were to go back I would probably stay in the newer side of town or by the beach, but then again, with taxis being cheap in Dubai, I was perfectly fine in this hotel. The only con was around customer service - the one night I was trying to make a phone call and after many attempts and calls to the front desk it was not possible. It was not until I got upset that the manager decided to place the call from his office and transfer it to my room - they still charged it though - a little bit of an inconvenience but nothing major - I had somewhat of a similar story at the restaurant.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ljavier34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepak S, Director of Sales at Raintree Hotel, Deira City Centre, responded to this review, December 12, 2012
Dear Guest,

First of all, we would like to thank you for taking out time to review our property. Easy connectivity from the Dubai International Airport and other major commercial and recreational hubs of the city, makes us a preferred choice among both leisure and business travelers. The rooms, bathrooms, gym and the swimming pool are well maintained to make the stay relaxing and comfortable. Great accommodation with quality food proffers our guests a value for money experience.

We strive to offer our services at par with guest’s expectations however, regret that you faced inconvenience during your stay. The concerns highlighted by you will be duly investigated.

We look forward to host you again on your next visit to Dubai.

Best Regards
Deepak Singhal
Director of Sales
Suha City Hotel by Mondo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iran
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 24, 2012

The hotel's rooms and restaurant are so clean and comfortable, they have really nice and kind staffs and a good example is Ms.Mimi who is so nice and always smiling. they have a various food serving for breakfast and lunch, especially great salads.they have a gym on last floor which is so good and have a nice view. We had 2 double rooms with single and king beds, both of them were very very comfortable, the rooms were always clean.and another good point is that they have iron and ironing table in each room.my room had both bath tub and shower's cabin.the air conditioner was also very good.Another good point for this hotel is its location which is about 3-4 min walk to the Deira city center and very near to wafi city mall and also there was a subway station a few min walk.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Naseem M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepak S, Director of Sales at Raintree Hotel, Deira City Centre, responded to this review, December 12, 2012
Dear Guest,

We are happy that you took out time and reviewed us on this public forum. We are pleased to know that you enjoyed your stay at Suha City Hotel by Mondo. We thank you for choosing us and it’s great to hear that you found the location of the property worthwhile. Guests’ comfort and cleanliness are indeed the priorities with us and we pay special attention to the same. Along with the entire staff Ms. Mimi has received your kind words with paramount gratitude. As far as the dining experience is concerned, we offer guests a wide variety of cuisine suitable to all palates. We make your stay perfect with great food, fitness and wellness center, panoramic views from the property, cushy beds with ultra plush mattresses, luxurious bathroom accessories, and such state-of-the-art amenities.

We are located near Deira Shopping Mall and other city malls that make us a much sought after hotel. We wish to treat and greet you in future as well. Do give us an opportunity to play your hosts on your next trip.


Best Regards,
Deepak Singhal
Director of Sales
Suha City Hotel by Mondo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shiraz, Iran
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 4, 2012

The hotel lobby,rooms and restaurant are so clean, comfort and beautiful.
The hotel staff are so kind , polite and have nice smile and hospitality especially one of the restaurant staff Ms.Mimi , also the restaurant foods are so various and delicious .
The location of the hotel is near the shopping malls (city center, day to day and green house) so so it will ease you to have good shopping .

Room Tip: I think that the higher rooms have better view.
See more room tips
  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Hooman S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepak S, Director of Sales at Raintree Hotel, Deira City Centre, responded to this review, September 6, 2012
Hello Hooman S,

Thank you for taking the time to write about us on TripAdvisor. It feels great to learn that our team did delight you during your trip to Dubai. We are an amiable team, and we thank you for mentioning about our services and great food on this public platform. We will share your nice comments with Mimi from the Restaurant. Additionally, the location of our property is another great feature of the hotel.

Once again, we thank you for your appreciative words and do give us a chance to serve you on your next visit to Suha City Hotel.

Best Regards,
Deepak Singhal
Director of Sales
Suha City Hotel by Mondo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tehran, Iran
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 27, 2012

Every things was great, staff are so kind and polite
the only problem was there was no electric adaptor in rooms
this hotel is a family one, very clean with very good service, best location for business and shopping

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank F A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deepak S, Director of Sales at Raintree Hotel, Deira City Centre, responded to this review, August 31, 2012
Dear Guest,

Thank you for your valuable feedback about Suha City Hotel by Mondo. We are truly delighted to note that your stay with us turned out to be the good one. It feels great to know that our hospitality standards are able to successfully serve to our guests. We indeed are a really amiable team, and we thank you for mentioning it here in particular. The location of our property is one of the most significant features that give a genuine reason to our guests to pick us from the entire lot as their host.

However, we have taken a sincere note of the concern raised by you and we assure you of our amended services on your next visit. However we would like to take this opportunity to let you know that adaptors are readily available at the hotel and can be delivered to your room by calling reception or housekeeping.

Once again we thank you for your appreciating words and do give us a chance to serve you on your next visit to Suha City Hotel.

Best Regards,
Deepak Singhal
Director of Sales
Suha City Hotel by Mondo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Raintree Hotel, Deira City Centre

Property: Raintree Hotel, Deira City Centre
Address: Port Saeed Al Garhoud Bridge | Opposite City Center Mall, Dubai 5585, United Arab Emirates (Formerly Suha City Hotel by Mondo)
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #287 of 542 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Raintree Hotel, Deira City Centre 4*
Number of rooms: 120
Official Description (provided by the hotel):
Just 3.2 km from Dubai International Airport, the Raintree Hotel has modern, air-conditioned accommodations with free Wi-Fi. It has a 24-hour front desk and a restaurant on site. The spacious rooms and suites include a flat-screen satellite TV and private bathroom with luxury amenities. Some include a separate living room with a DVD player and an iPod docking station. Guests at Raintree Hotel can swim in the outdoor pool. They can also work out in the gym. Luggage storage is available at the front desk. The staff can also arrange room service and a laundry service, including ironing. A shuttle is available upon request and for a fee. Deira City Centre is less than a 5-minute drive from Raintree Hotel, and Dubai Festival City is 4 km away. Free private parking is available at the hotel. Deira is a great choice for travelers interested in business, sightseeing and clothes shopping. ... more   less 
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