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Dubai
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83 - 88 of 5,328 reviews
Reviewed 4 weeks ago via mobile

Great ambience! View by the pool and great music and staff. Umair and Natra were really friendly and helpful. Came here to celebrate anniversary and they were really friendly and gave us a cake too. Loved the experience

Date of stay: January 2020
Trip type: Traveled with family
Thank Nehana13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EleniTsolakou, General Manager at Address Dubai Marina, responded to this reviewResponded 4 weeks ago

Dear Nehana13,

Thank you for posting your review here following your most recent visit.

Congratulations on this important anniversary! We are glad to learn that you have thoroughly enjoyed your time here with us on this trip, and it is truly music to our ears that Umair and Netra were there for you at the moment you need them to make this special occasion a true success!

We cannot wait to welcome you back to our Address Dubai Marina - where life happens!


Yours sincerely,

Eleni Tsolakou
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Robin and Umair were very polite and helpful. Coconloc was the best drink and the ambience is really really nice w the view of marina and the heaters were really nice to be around during the winters. i’d recommend

Date of stay: January 2020
Trip type: Traveled as a couple
Thank 89mhdk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EleniTsolakou, General Manager at Address Dubai Marina, responded to this reviewResponded 4 weeks ago

Dear 89mhdk,

Thank you for sharing your experience here in TripAdvisor®.

We are very happy to hear that Robin and Umair have went out their way to engage and make your time with us worthwhile and enjoyable. Be sure that we will be sharing this with the 2 gentlemen, and they will be thrilled to learn that their services have been recognised by their guest.

We hope to welcome you back again to our Address Dubai Marina soon!


Yours sincerely,

Eleni Tsolakou
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Zakaria made sure that all our needs were met as my relatives were visiting from abroad, we had an amazing stay with an unbelievable room and his help definitely shaped our experience with the Address. Thank you for everything and I will definitely be back!

Date of stay: January 2020
  • Trip type: Traveled on business
    • Location
    • Cleanliness
    • Service
Thank 1234ramzib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EleniTsolakou, General Manager at Address Dubai Marina, responded to this reviewResponded 4 weeks ago

Dear 1234ramzib,

Thank you for posting your review here following your recent stay.

We are glad that you have enjoyed an amazing time here with us and particularly very happy to note that Zakaria has made your visit on this occasion - one to remember with so many positive impressions. Be sure that we will share your compliments here with him accordingly, and we can image him being so delighted to know that you have recognised him for his services.

Many thanks for choosing us, and we look forward to have the pleasure of welcoming you back soon!


Yours sincerely,

Eleni Tsolakou
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Stayed in this hotel many times ,not the best hotel in Dubai but has a great location,pool.
The food around the pool is of an excellent standard and staff are very helpful.
The sports bar on the 4th level is also great for watching football.

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank atfabrications
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EleniTsolakou, General Manager at Address Dubai Marina, responded to this reviewResponded 4 weeks ago

Dear atfabrications,

Thank you for sharing your stay experiences here with us.

We thank you for choosing and returning to our Address Dubai Marina, and we are glad that you have found our services and facilities meeting your expectations. However, we regret to learn that you were not fully satisfied and have mentioned that this is not the best hotel, with no further comment of any disappointment in this review. If you would like to elaborate more in order for us to check and improve, please be kind to drop me some line at ETsolakou@addresshotels.com.

Thank you for providing us a review here, and we look forward to welcoming you back to our hotel soon, assuring you of our personalised service and best attention at all times.


Yours sincerely,

Eleni Tsolakou
General Manager

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Reviewed 4 weeks ago via mobile

Stayed at the Address Dubai Marina for 1 night and was shocked to find that the bed sheet had holes in it. The fact that a hotel would have bed sheet with holes in it is in itself appealing but the reaction of the duty manager was just shocking ... he informed me that the hotel ( Address management) were not responsible because the housekeeping/ bed linen was outsourced to another company who were responsible!!!!! Really shocking to hear that a hotel like the Address - Dubai marina would outsource their housekeeping and not take ownership ( responsibility) of their hotel upkeep and basic amenities.

Date of stay: January 2020
Trip type: Traveled on business
Thank Arvind_s_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EleniTsolakou, General Manager at Address Dubai Marina, responded to this reviewResponded 4 weeks ago

Dear Arvind_s_1,

Thank you for sharing your stay experiences here following your visit.

We share your concerns over what has erroneously occurred here for you on this occasion, and we thank you for raising this to us here. Be sure that your voice is being heard, and is important to us, where we will investigate this, get to the root cause and put a solution to what has prompted it to happen so that it may never recur again in the future for any of our guests.

We thank you again for this great input, and we hope to have the pleasure of welcoming you back in the near future.


Yours sincerely,

Eleni Tsolakou
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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