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“Outstanding!”

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Address Dubai Marina
Ranked #5 of 541 Hotels in Dubai
Certificate of Excellence
Saudi Arabia
Level Contributor
82 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Outstanding!”
5 of 5 bubbles Reviewed December 28, 2013

We stayed for one night, arriving the 25th of December. We were greeted on arrival at the door by Svetlana who guided us through the checking in process, which included being offered iced tea as our details were taken, and then she took us to our room. The hotel is very modern with clean lines and looked very festive. Our room was equipped with everything to make our stay comfortable, including an iPad! We had a balcony and a view of the Marina. The attention to detail, and the obvious pride that the staff took in their hotel, made this a wonderful stay. Highly recommended.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Desertblossom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpencerWadama, General Manager at Address Dubai Marina, responded to this review, December 31, 2013
Dear Guest,


My name is Spencer Wadama, General Manager.

Thank you for choosing The Address Dubai Marina and for the time you have taken to post your comments on Tripadvisor.

Our staff Svetlana will be very glad to know that you have recognized her assistance during your stay.

We look forward to welcoming you back in the near future

Your sincerely,

Spencer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,357 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (449)
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English first
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed December 27, 2013

This hotel and its staff are the best, it's a great hotel to spend Christmas, nothing is too much trouble. I am fortunate enough to stay in many hotels all over the world but nothing compares to this hotel. Andy Murray stayed over Xmas he had a happy time too.

Well worth a visit

A

Room Tip: All the rooms are great. The beds are the most comfortable of my travel year
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpencerWadama, General Manager at Address Dubai Marina, responded to this review, December 31, 2013
Dear Guest,


My name is Spencer Wadama, General Manager.

Thank you for choosing The Address Dubai Marina and for the time you have taken to post your comments on Tripadvisor.

It was indeed a pleasure to read your very kind review and we are glad to know you had a wonderful stay in our hotel

We look forward to welcoming you back in the future.

Yours sincerely,

Spencer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed December 17, 2013

I recently stayed in the address marina for 5 nights on business. It is a splendid hotel with great service. It is very convenient to everything. The Marina mall is attached as well as a very long people trail along the water all around the marina. Walking to the beach is only a few short blocks as well but during my visit the road construction made it a little challenging. The only reason for not giving a perfect score is the price of the restaurants food and drinks. Ridiculous for a rum & coke is $30USD but at the Hilton it is $20 and the Hilton is on the beach a few blocks away so it may be of interest to those who prefer to eat at the hotel.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank brc4x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpencerWadama, General Manager at Address Dubai Marina, responded to this review, January 5, 2014
Dear brc4x,

Thank you for sharing your feedback and giving us the opportunity to enhance our service quality.

Regarding our pricing for food and beverage, we wish to assure you that we are on par with other 5 star properties in the Marina area. Nonetheless, we do offer various special promotions and happy hours available to all guests. more details are available on our website.

We are currently also in the process of reviewing our prices and bench marking other hotels and take our guest feedback in to account when finalizing our prices.

Once again, thank you for sharing your feedback and we hope to be able to welcome you back to The Address Dubai Marina.


Yours sincerely,

Spencer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed December 14, 2013

The staff at The Address Dubai Marina took excellent care of me. The room was excellent with a great view of the Marina. The room had comfortable bedding and lighting. Staying at the Marina was a great experience as the weather was nice when I was there so I was able to walk and enjoy the views and sit on the balcony. There is a rooftop restaurant called Shades where the music was absolutely fantastic and the DJ topnotch - world fusion jazz sound blended to fit the atmosphere perfectly.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpencerWadama, General Manager at Address Dubai Marina, responded to this review, December 16, 2013
Dear Guest,

My name is Spencer Wadama, General Manager.

Thank you for the time you have taken to post your comments on Trip advisor and I will gladly share your great compliment with my team.

We very much look forward to welcoming you back in the near future.


Yours sincerely,

Spencer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
81 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 bubbles Reviewed December 14, 2013

I do not know the price of this hotel by comparison to e.g. a Hyatt, Marriott or Interncontinental (or indeed The Address Downtown - less than that, I would think), but the arrivals process is certainly pleasant, the room services are good, food excellent, the staff are friendly and polite, and the "in crowd" love the place, its nightclub, the pool, etc - so much so that guests are banned from swimming after (I recollect) 9pm. I have suggested to the management two things:

1. Handles for the baths. I slipped and injured myself trying to get out - my fault, but it would certainly help if the baths had proper handles. I wonder if they have done anything about this?

2. A covering over at least part of the swimming pool would be sensible - it is unusable if you don't want full sun exposure, which is not very sensible in the peak of summer.

I may be wrong, but I doubt, however, that either of these things will be done. The Marina location is an essentally temporary spot for The Address brand, as more and more buildings go up, the view deteriorates and the hotel becomes less attractive as a leisure destination. Staff openly give it about eight years.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SeresM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpencerWadama, General Manager at Address Dubai Marina, responded to this review, January 2, 2014
Dear Guest,


Thank you for choosing to stay with us at The Address Dubai Marina and for the time you have taken to write your feedback on Trip Advisor. First, please do accept our sincere apologies for the inconveniences you had.

At The Address Dubai Marina, we pride ourselves in offering the highest levels of care and hospitality to all our guests. We are constantly striving to provide our guests with the very best welcome and service. With this in mind, your observations and feedback are much valued in directing us in this regard.

I was most concerned to learn of the injury you had in the bathroom, please be assured that we have looked into this matter and corrective action has been taken in order to ensure that such situation does not occur in the future. I am always striving to make improvements and take all feedback sincerely and will look into the suggestion with ernest, especially when it deals with guests safety.

I trust that you will once again accept our most sincere apologies for the inconvenience on this occasion. Notwithstanding the above, I very much hope that this most unfortunate experience will not prevent you from returning to The Address Dubai Marina sometime in the near future.

Thank you once again for your understanding and I am looking forward to having the opportunity to meet and welcoming you back in the future.

Assuring you of our best attention at all times,

Yours sincerely,


Spencer Wadama
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed December 11, 2013

It's a Dubai 5 star so there's not much else to say about the hotel. If you find anything to moan about you are too critical! Good location on the Marina with a mall adjoining. If you want food from the UK there's a Waitrose open 0800 - 2300. Metro will get you to all the key places - use Jumirah Towers station as closer than the Marina metro

Room Tip: Ask for pool view as building sites the town side
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpencerWadama, General Manager at Address Dubai Marina, responded to this review, December 16, 2013
Dear Guest,

Many thanks for the time you have taken to post your comments on Tripadvisor.

It was a great pleasure and compliment for us to have your review and feedback on our hotel.

It is only with such communication that we can endeavor to maintain and provide the highest standard of care, hospitality and service to all our guests, as we move forward.

We very much look forward to welcoming you back in the near future.


Yours sincerely,

Spencer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
38 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed December 8, 2013

There a lot of great hotels in Dubai, and The Address (Marina) is certainly one of them. If you're attending meetings in Media City and want easy access to Abu Dhabi, then this is a great location. I had a suite over-looking the near-finished Marina; room service and gym were both excellent; when my car to Abu Dhabi was a no-show, the hotel concierge immediately made available a hotel car (at a cost!) which was a massive relief. The outside pool bar is also worth a mention a - a great setting for drinks in the cooler winter months.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank londontraveller655
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpencerWadama, General Manager at Address Dubai Marina, responded to this review, December 11, 2013
Dear Guest,


Many thanks for the time you have taken to post your comments on Tripadvisor.

It was a great pleasure and compliment for us to have your review and feedback on our hotel.

It is only with such communication that we can endeavor to maintain and provide the highest standard of care, hospitality and service to all our guests, as we move forward.

We very much look forward to welcoming you back in the near future.


Yours sincerely,

Spencer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Address Dubai Marina

Property: Address Dubai Marina
Address: Al Marsa Street, 66 | Dubai Marina, Dubai 32923, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Dubai
#4 Spa Hotel in Dubai
#5 Luxury Hotel in Dubai
#12 Romantic Hotel in Dubai
#13 Family Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Address Dubai Marina 5*
Number of rooms: 200
Official Description (provided by the hotel):
Standing tall in the heart of one of Dubai’s most vibrant neighbourhoods, where crystal waters shimmer against modern architecture and luxury yachts moor alongside trendsetting restaurants, Address Dubai Marina is a haven for the discerning traveller.With 200 luxurious rooms, five superb restaurants and lounges, a relaxing spa, spectacular infinity pool and state of the art meeting and event facilities, Address Dubai Marina will keep you refreshed and inspired. ... more   less 
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Also Known As:
The Address Dubai Marina Hotel Dubai

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