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Ashish C

Good hotel

5.0 of 5 bubblesReviewed Oct 15, 2019via mobile
Visited during month of oct.
Good hotel. Fully ac, has swimming pool and gym at the top floor, room was nice and clean with necessary things, staff was polite and helpful (thank you deepshika) they gave me late check out time coz my flight was late at night
Date of stay: October 2019
Trip type: Traveled solo
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prashant Joshi, General Manager at Citymax Hotel Bur Dubai, responded to this review
Responded Jul 13, 2022
Dear Guest,

Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact our Front Office Manager directly and it will be our pleasure to assist you if you have any questions or concerns.

Your feedback is greatly appreciated. I kindly ask you to recommend to your family and friends about the wonderful stay you had with us!

Thank you for choosing Citymax Hotel Bur Dubai!

All The Best,

Prashant Joshi
Hotel Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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2,814 - 2,819 of 6,829 reviews
Reviewed October 15, 2019

Have always been a fan of Citymax, the way they really cater to Service - wise is stupendous. An absolute Value for Money anytime I visit. I'm personally humbled the way Vijay & Gurung catered to when I visited them today Morning. Like their modesty & Service. 10 on 10 for them, I highly recommend anyone visiting City cafe to ask for them.

Date of stay: October 2019
    • Location
    • Cleanliness
    • Service
2  Thank sumitsapaliga070
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prashant Joshi, General Manager at Citymax Hotel Bur Dubai, responded to this reviewResponded July 14, 2022

Dear Guest,

Thank you for taking the time to complete our survey. Your feedback is essential in our efforts to improve our service standards.

We are glad to know that your stay experience with us was satisfactory; however, we understand your sentiments and we sincerely apologize for the same. Please feel free to contact our Front Office Manager directly and it will be our pleasure to assist you.

Thank you for choosing Citymax Hotel Bur Dubai!

Sincerely,


Prashant Joshi
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2019

It's a great place to be in, Their frontline executives are super supportive especially SHOMALNIA, She settled many things in NO time. Thanks for being so quick and supportive.
We enjoyed our stay here...

Date of stay: October 2019
Trip type: Traveled on business
2  Thank PuneetM248
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prashant Joshi, General Manager at Citymax Hotel Bur Dubai, responded to this reviewResponded July 13, 2022

Dear Guest,

Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact our Front Office Manager directly and it will be our pleasure to assist you if you have any questions or concerns.

Your feedback is greatly appreciated. I kindly ask you to recommend to your family and friends about the wonderful stay you had with us!

Thank you for choosing Citymax Hotel Bur Dubai!

All The Best,


Prashant Joshi
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2019 via mobile

Great service at the pool. Staff very helpful and friendly. Food from the pool bar so tasty. The pool area very clean and maintained. Room kept cooled at all times. 100% recommended. A Lifeguard Lahir Ali very friendly guy comes with the help anytime asked. Graet holidays.

Date of stay: October 2019
Trip type: Traveled as a couple
2  Thank Krzysztof N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prashant Joshi, General Manager at Citymax Hotel Bur Dubai, responded to this reviewResponded July 13, 2022

Dear Guest,

Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact our Front Office Manager directly and it will be our pleasure to assist you if you have any questions or concerns.

Your feedback is greatly appreciated. I kindly ask you to recommend to your family and friends about the wonderful stay you had with us!

Thank you for choosing Citymax Hotel Bur Dubai!

All The Best,


Prashant Joshi
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2019

It was a memorable visit. The hotel staff was very courteous and helpful. The service level was excellent...especial thanks to Deepshikha, Anjali, Desmon and Anshul for making our stay comfortable! The ambience of Clay port restaurant was homely!

Date of stay: October 2019
Trip type: Traveled with family
2  Thank Hanamasa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prashant Joshi, General Manager at Citymax Hotel Bur Dubai, responded to this reviewResponded July 13, 2022

Dear Guest,

Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel free to contact our Front Office Manager directly and it will be our pleasure to assist you if you have any questions or concerns.

Your feedback is greatly appreciated. I kindly ask you to recommend to your family and friends about the wonderful stay you had with us!

Thank you for choosing Citymax Hotel Bur Dubai!

All The Best,


Prashant Joshi
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2019

It was a wonderful experience to stay with my family in the hotel, a very Excellent service of ground staff specially Deepshikha Gaur & Anjali who assisted us and made my family stay comfortable. I trust that you have an excellent choice of staff who really cares for small issues which helps the guest in making right decisions. I was staying in the room 795 & 623.

All the very best and will recommend your property to my friends who visits Dubai regularly for there business.

Date of stay: October 2019
    • Sleep Quality
    • Rooms
    • Service
2  Thank 2019manojbhatnagar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prashant Joshi, General Manager at Citymax Hotel Bur Dubai, responded to this reviewResponded July 14, 2022

Dear Guest,

Thank you for taking the time to complete our survey. Your feedback is essential in our efforts to improve our service standards.

We are glad to know that your stay experience with us was satisfactory; however, we understand your sentiments and we sincerely apologize for the same. Please feel free to contact our Front Office Manager directly and it will be our pleasure to assist you.

Thank you for choosing Citymax Hotel Bur Dubai!

Sincerely,


Prashant Joshi
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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