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All reviews city max clay pot sizzling wok bur dubai budget hotel excellent service his supervisor rooms are small housekeeping staff front office staff room service room cleaning metro station indian restaurant comfortable stay swimming pool house keeping
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Reviewed September 8, 2016 via mobile

Budget friendly and decent place to stay.Food met our expectation,fresh and tasty . The trip planning table was also very handful.The lady at the trip section advised me not to take anything before the desert safari. This was a very insightful tip I must say. Loved the stay n would definately go back when I visit Dubai again.

Date of stay: April 2016
Trip type: Traveled as a couple
Thank msadventure_12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Satish N, General Manager at Citymax Hotel Bur Dubai, responded to this reviewResponded September 14, 2016

Dear Guest,

Thank you for the feedback on your stay at the Citymax Hotel Bur Dubai !

We are pleased to know that you had a memorable stay with us and are glad the facilities & services matched up to your expectation. Your kind appreciation has been duly communicated to the team.

We look forward to welcoming you back to the Citymax Hotel Bur Dubai !

Warm Regards,

Satish Nambiar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2016

I stayed in this Hotel for 10 days,
I found Excellent Room House Keeping Service By Jamshed Room Boy.which is one of added charm of this Citymax Hotel. BurDubaiGood Manager and front desk staff.

Location Convenient

Room tip: Front Corner Rooms Higher Floors are best to view outside.
Date of stay: September 2016
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
Thank retail0506
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Satish N, General Manager at Citymax Hotel Bur Dubai, responded to this reviewResponded September 14, 2016

Dear Guest,

Thank you for the feedback on your stay at the Citymax Hotel Bur Dubai !

We are pleased to know that you had a memorable stay with us and are glad the facilities & services matched up to your expectation. Your kind appreciation has been duly communicated to the team.

We look forward to welcoming you back to the Citymax Hotel Bur Dubai !

Warm Regards,

Satish Nambiar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2016

This is a very good hotel for the price. There are plenty of food outlets available on the premises. The Indian restaurant is particularly good. Also, food and beverage in Huddles Bar in exceptional. There are plenty of large screens to cover most popular sports. The staff are very friendly and helpful, especially Zameer and Benylyne who went out of their way to ensure you were having great service. The staff remembered me from previous visits to the bar (European Chmpionships) even though I had never stayed in the hotel before. The hotel provides courtesy busses to a couple of malls, which is useful for shopping and access to the Dubai Metro.
The only criticism was the inconsistency of towels etc in the room. I had to ask for a bathroom mat several times as this was not supplied as a matter of course. I would expect this as a matter of course.

Room tip: Rooms on the left side can be noisier at prayer times.
Date of stay: August 2016
  • Trip type: Traveled solo
    • Rooms
    • Cleanliness
    • Service
Thank 536hughf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prashant Joshi, General Manager at Citymax Hotel Bur Dubai, responded to this reviewResponded July 18, 2022

Dear Guest,

Thank you for taking the time to complete our survey. Your feedback is essential in our efforts to improve our service standards.

We are glad to know that your stay experience with us was satisfactory; however, we understand your sentiments and we sincerely apologize for the same. Please feel free to contact our Front Office Manager directly and it will be our pleasure to assist you.

Thank you for choosing Citymax Hotel Bur Dubai!

Sincerely,


Prashant Joshi
Hotel Manager

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Reviewed September 7, 2016 via mobile

Some people maybe say it is just 3stars, but in my opinion Citymax Bur Dubai is the best choice- near to the airport, close to the old Dubai with Abra docks and souks, also the metro station called ADCB is 10min walk just straight ahead and there is also free shuttle bus to Al Mamzar Beach park. Rooms are smaller but with all the equipment you need and also clean. The pool on the roof is probably the only place to stay cool(do not count airconditioned places). :) The Sizzly Wok restaurant offers very tasty meals with big portions and great virgin litchi mojito for 25dirhams. The staff is very friendly.

Date of stay: September 2016
Trip type: Traveled as a couple
Thank Sightseer626503
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Satish N, General Manager at Citymax Hotel Bur Dubai, responded to this reviewResponded September 14, 2016

Dear Guest,

Thank you for the feedback on your stay at the Citymax Hotel Bur Dubai !

We are pleased to know that you had a memorable stay with us and are glad the facilities & services matched up to your expectation. Your kind appreciation has been duly communicated to the team.

We look forward to welcoming you back to the Citymax Hotel Bur Dubai !

Warm Regards,

Satish Nambiar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2016

My sisters and I stayed at this hotel for two nights and I have to say it's really good place to stay in Dubai. Location is awesome close to airport and metro. There is strong Wi-Fi as well as some stuff to make tea or coffee. The staff of the Hotel were very friendly and helpful.
In general, it wasn't a bad experience ; however, our room was not clean enough, sheet and cover were smelly as well as towels were dirty.
Also, I recommend for those who wants to stay at this hotel is try to book directly with the hotel. I booked our room through Booking and I used my credit. The payment has been hold at the same day before I arrived. However, when I arrived to the hotel, they made me payed for the two night again for 365 $ and cancelled my previous payment with the Booking for 288$ !!. When I asked why?? they said, it is the policy of the hotel and 288 $ that I already paid wasn't includes taxes!!. We were tired and need to rests, so we accepted that reluctantly.

Room tip: Room in mid of level 4 are more quieter
Date of stay: September 2016
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank mayflowersa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Satish N, General Manager at Citymax Hotel Bur Dubai, responded to this reviewResponded September 14, 2016

Dear Guest,

Thank you for the feedback on your stay at the Citymax Hotel Bur Dubai !

We are pleased to know that you had a memorable stay with us and are glad the facilities & services matched up to your expectation. Your kind appreciation has been duly communicated to the team.

We look forward to welcoming you back to the Citymax Hotel Bur Dubai !

Warm Regards,

Satish Nambiar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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