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“Great base to see Dubai!”
Review of Citymax Al Barsha

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Citymax Al Barsha
Ranked #171 of 542 Hotels in Dubai
Certificate of Excellence
Dublin, Ireland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great base to see Dubai!”
Reviewed March 4, 2013

This hotel is reasonably priced but is ideally located in Dubai. It's right across the street from the Mall of the Emirates- being able to walk to anything in Dubai is a novelty! It's clean, has friendly staff and great air con. The pool area is nice, if a little small. But overall I would absolutely recommend this place.

  • Stayed March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citymax H, General Manager at Citymax Al Barsha, responded to this review, March 6, 2013
Dear Lisa M,

Thanks a lot for your kind review following your recent stay at Citymax Hotels Al Barsha.
We are pleased to read that you enjoyed your stay, highlighting the service, value for money and the location.

We are looking forward to welcoming you back again.

With kind regards,

Sven Drewitz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,265 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (215)
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English first
Dublin, Ireland
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 4, 2013 via mobile

Had a very pleasant stay in this hotel for the past 6 days! Staff are mostly pleasant! Location is excellent. Pool are is relaxing but busy... Not many loungers! Rooms are small but u pay for what you get... Didn't spend much time in the rooms! Overall I would really recommend it if you are on a budget trip and don't want to stay at a plush hotel!!!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cushions
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citymax H, General Manager at Citymax Al Barsha, responded to this review, March 5, 2013
Dear DaveMickle,

Thank you very much for staying with us and sharing your kind review with other travelers.
It is a pleasure to read that you had stayed with us a couple of times.

We are looking forward to welcoming you back again.

With kind regards,

Sven Drewitz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walsall UK
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 3, 2013

I have stayed here a few times and find its location excellent for my business needs. Reasonably quiet with a great sports bar and friendly staff. Rooms are small and clean, but I spend little time in the room and my dreams are the same here as they are in the Burj Al Arab but at a fraction of the price. Would recommend for people on a budget or business.

Room Tip: Ask for high floor due to the late night noise from the disco.
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DaveMickle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citymax H, General Manager at Citymax Al Barsha, responded to this review, March 4, 2013
Dear Dave Mickle,

Thank you very much for choosing Citymax Hotels Al Barsha and writing the kind review.
We are pleased to read that you enjoyed your stay, recommending us to other travelers.

Please visit us again upon return to Dubai.

With kind regards,

Sven Drewitz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast, United Kingdom
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed February 26, 2013

\This is a great hotel, budget level, trendy decor, room and all accessories are very clean. Very comfortable bed.

Good parking facility, taxi to airport is easy to get and cost around 50-70 AED (£10).

Great mall within walking distance and if you are up to skiing, come prepared. Has a swimming pool and great restaurants. There are two pubs in the front lobby and great crack most nights with a DG and good publicans.

Room Tip: Ask for non-smoking room if you are really allergic to smoking. Most people smoke, so it is best to...
See more room tips
  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nanduus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citymax H, General Manager at Citymax Al Barsha, responded to this review, February 27, 2013
Dear nanduus,

Thank you very much for your kind review following your recent stay at Citymax Hotels Al Barsha. It is a pleasure to read that you enjoyed your time at the hotel.

We are looking forward to welcoming you again in the near future.

With kind regards,

Sven Drewitz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 21, 2013

We visited the Citymax for three nights in Feb.
Hotel was very busy, but easily accessed from the main motorway from the airport. Expect 80AED for the taxi fare.
Rooms were clean although this is a budget hotel and wi fi was available in the lobby along with two bars and restaurants (sports bar and different events per evening in the other bar) 
Staff friendly enough and buffet was competitive for breakfast and lunch.
Shuttle service is available for visits to the beach near burj al arab and wild wadi (water park) 
Next to the hotel also is the mall of the emirates which is perfect if you fancy eating out and doing a bit of shopping or even skiing, yes skiing in the indoor ski centre :-)
Metro is only 20 minutes to downtown and the burj Khalifa 

Overall no complaints for the Citymax and as Dubai is a busy scene the hotel is ideal to get the head down at night in between schedules.

Room Tip: Higher the better, away from traffic and bars on ground floor
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  • Stayed February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oliver H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citymax H, General Manager at Citymax Al Barsha, responded to this review, February 23, 2013
Dear Oliver H,

Thanks a lot for selecting our hotel and sharing your review with other travelers.
We are pleased to read that your stay was pleasant, highlighting the location, service and our two popular bars.

Please visit us again upon return to Dubai.

With kind regards,

Sven Drewitz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ankara, Turkey
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 16, 2013

(+) The location is the best advantage of this hotel. very close to the mall of emirates. The entrance of the metro station is in the mall. You can easily find restaurants and shops and taxis. Another advantage is free shuttle to Jumeriah beach. The room is very small but clean and comfy. The personnel helpful and polite. (-) In the bathroom, water changes cold to hot suddenly. There is a construction behind the hotel and in the early morning it starts to make very big noise. The bar in the entrance cause very heavily smoke and bed smell. As a result I advise this hotel for its location :)

Room Tip: Prefer to stay upper floor to eliminate noise, top floor (14th) has a lot of non-smoking rooms
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nesrin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citymax H, General Manager at Citymax Al Barsha, responded to this review, February 17, 2013
Dear Neso,

Thank you for your recent stay at Citymax Hotels Al Barsha.
We appreciate your review and although we are pleased to read that you enjoyed your stay overall we carefully take the constructive comments into account and discuss them within the management team.

Once again, we like to thank you for visiting us and look forward to welcoming you back again.

With kind regards,

Sven Drewitz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
51 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed February 13, 2013

hard and long check-in procedures
winfow of the room is not closing weel, so the next morning you hear noises from outside ( new construction)
do not book breakfast.,,,,,it's poor,,,ugly coffee,,,,,
the room is in very good condition, cleaned , bathroom as well is in good condition,,,,wifi is free only in the lobby

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maurizio S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Citymax H, General Manager at Citymax Al Barsha, responded to this review, February 20, 2013
Dear Mausanta,

Thank you for staying with us and for your review on tripadvisor.com.

Although we are pleased to read that you liked our room and the cleanness, it was a disappointment for us that we could not meet your expectation in other areas.
We regret that you had to experience the delay of the check in process and disturbance through the window which we have discussed internally. Regarding the quality of coffee at Citycafe breakfast, we actually use the premium Italian coffee brand ‘Lavazza’ and since then it is the first time that we received a negative comment.

We hope to welcome you again being able to show our true colors.

With kind regards,

Sven Drewitz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Citymax Al Barsha

Property: Citymax Al Barsha
Address: Al Barsha Business District | behind Mall of Emirates, Dubai 337-1500, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#11 Best Value Hotel in Dubai
#111 Business Hotel in Dubai
#128 Family Hotel in Dubai
#130 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citymax Al Barsha 3*
Number of rooms: 376
Official Description (provided by the hotel):
Citymax Hotels is a comfortable, mid-market, budget hotel for the business traveler. The chain has 3 hotels across Dubai and Sharjah, centrally located near important business hubs and International Airports. Each Citymax Hotel is equipped for business and leisure with Internet access, conference halls, multi cuisine restaurants, gyms and rooftop swimming pools. With no compromise on comforts, Citymax Hotels promises luxury mattresses, coffee makers, rain showers and other in-room luxuries at affordable prices. ... more   less 
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Also Known As:
Citymax Al Barsha Hotel Dubai

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