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“Exceeded my expectations- Pleasant surprise” 4 of 5 bubbles
Review of Citymax Al Barsha

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Citymax Al Barsha
Ranked #170 of 544 Hotels in Dubai
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Exceeded my expectations- Pleasant surprise”
4 of 5 bubbles Reviewed November 28, 2011

A friend booked this hotel for us recently. He had stayed there, the rest of us had not. We knew only that it was in a great location and it was cheap ($200 for a double room for 3 nights), so I personally was not expecting much. However, from arrival, I was very impressed with this hotel. There was a slight booking issue (they had given us rooms with double beds and were completely booked, so we had to wait 2 days to change it), but other than that the service was superb.

As the other reviews say, the rooms are small. With two people in the room you have to work it like a puzzle to maneuver around. But, being in Dubai, we weren't expecting to spend much time in the room anyways. The beds were comfortable, the TV worked well, and the AC was cold. Decor was also aesthetically pleasing, contemporary and simple.

The bathrooms matched the rooms-also small. The first room we were in had a bathtub that was only partially closed off, so some water got out when taking a shower. The second room was just the little shower basin, so the floor flooded a bit. Easily solved by putting down an extra towel.

The Maxx bar was also a surprise. The clientele was diverse, not just hotel guests. There were some obvious regulars (awkwardly comfortable in their domain), and generally just a nice mix. The prices were good, they had some different deals each night. Just don't plan on it being a romantic meal/relaxing night out... the music (live band) was absurdly loud.

Room Tip: Avoid the higher floors if you aren't a smoker. I suspect those rooms might be used "hourly...
See more room tips
  • Stayed November 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank greasy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,198 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (204)
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English first
New Delhi, Delhi, India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed November 28, 2011

The hotel is well located right next to the Mall of Emirates. The hotel is small and primarily a business hotel.

On your checkin you get the taste of their inhospitable hospitality. The reception staff asks for a deposit (although you would have paid the entire room rent) else you will not be able to use the room service. When we said we will settle the bills when we use room service they refused on accepting cash. Maybe they don't trust their staff with cash. The saving grace was that every floor has vending machines so you can always but water, aerated drinks and packaged snacks round the clock.

The rooms are small but neat. We took a double bed but they only have queen size beds so its not very comfortable. The toilets are also tiny but clean.

They have a small roof top pool which is not very big if you are planning to swim for exercise. They do have a small gym at the same floor.

They have a sports bar which is always empty & also a bar with live music which is good. However, again the staff is pathetic. It doesn't matter if you are a house guest or not they black guy outside is very rude and needs to leave the hospitality line soon else the owners will suffer big time. I'll be surprised if he hasn't been socked by someone till date. The servers inside the bar also don't seem to understand the concept of hospitality. Once you order they will not leave till you make the payment for the drinks again it doesn't matter if you are a house guest and they know your room no. Pathetic attitude and even if you plan to stay there do give their bars a miss, there are much better and hospitable options outside.

In short :-
Hotel Location - Good.
Rooms - Clean but small.
Room comfort - Good air-conditioning but queen size beds.
Hotel Staff & management policies - Pathetic.
Value for money - Good. Wont get a hotel at the price they offer in Dubai.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank ramanchugh11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amman, Jordan
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed November 26, 2011

This hotel was an excellent choice, i have been advised to book in it through my cousin who lives in AUH and always book in that hotel when he is in Dubai.

the service is great, rooms are small, but decent, very clean, with a very comfy bed, and LCD, fridge, safe, and complimentary tea and coffee offered, bathroom is clean, which is the most important.

the hotel is facing the back side of the mall of emirates, great location, you can walk through the mall, follow the signs, and you will reach the metro station.

for the people coming with their cars, the hotel offers free parking underneath the hotel.

Room Tip: get a room in a higher level, it will be more quite. don't get a breakfast package, as there...
See more room tips
  • Stayed November 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Emad G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beirut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 23, 2011

I stayed 3 nights at this hotel actually it was very nice hotel and clean,stuff was very helpful. the hotel is near to Emirates Mall really much better than expected i recomended for u to stay at this hotel.

  • Stayed October 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Roro s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 of 5 bubbles Reviewed November 21, 2011

i call the reciprion asking for room service to bring ice to my room and they said we dont bring ice to your room , you have to go by your self and take it fron there kitchen .................................

  • Stayed November 2011
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Marzouq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karachi, Pakistan
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 21, 2011

Hotel is very nice and clean. Staff was very helpful and courteous. The rooms were cosy. We loved our view from the hotel room which was 11th floor. Being in close proximity to Mall of Emirates, it was the best place we could be. Everything was at an arms length to this place. Overall, i would say its an excellent hotel.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Junaid H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Epsom, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed November 21, 2011

stayed second time in citymax ,good location friendly staff near to mall of emirates metro taxi small rooms but clean but this is no thrill hotel i would stay again but if you check in before 2pm you have to pay 1/2 of room price even they have room ready and empty good for people who want to spend most of time out and just have good clean space to sleep but not with children

  • Stayed November 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lvutravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Citymax Al Barsha

Property: Citymax Al Barsha
Address: Al Barsha Business District | behind Mall of Emirates, Dubai 337-1500, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#21 Best Value Hotel in Dubai
#111 Business Hotel in Dubai
#128 Family Hotel in Dubai
#130 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Citymax Al Barsha 3*
Number of rooms: 376
Official Description (provided by the hotel):
Citymax Hotels is a comfortable, mid-market, budget hotel for the business traveler. The chain has 3 hotels across Dubai and Sharjah, centrally located near important business hubs and International Airports. Each Citymax Hotel is equipped for business and leisure with Internet access, conference halls, multi cuisine restaurants, gyms and rooftop swimming pools. With no compromise on comforts, Citymax Hotels promises luxury mattresses, coffee makers, rain showers and other in-room luxuries at affordable prices. ... more   less 
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Also Known As:
Citymax Al Barsha Hotel Dubai

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