We staid at this hotel between Dec 27, 2012 to Jan.2 2013. The hotel we would rate as general middle class (not upper as in our booking mentioned), but there is not too much to complain about. The room was very nice, clean and large enough, the staff very friendly and helpful at any time, their English is without any issues. Services in the hotel in general are good, the breakfast is plenty, but at times crowded and then starts to look a bit messy as staff cant keep up. Even so not right Downtown, we loved the location of the hotel with BurJurman Mall and BurJuman Metro Station a few steps away from the hotel. Also taking a taxi is no issue as it is easy to catch one. Teh pool area is so so, not so nicely maintained and the the view is obstructed by high fences. SOon there will be buildings around which are higher.
Our complaints: there is massive construction all around the hotel which is likely to go on for a while, and the noise is terrible, even with closed windows. Heavy duty machinery at work. Another thing that upset us and is quite unusual ( I do a lot of business travel) is the fact, that even in the Lobby, WiFI was not free but always charged. Here I need to ask the question why the Hotel does not make the WiFi at least free in the lobby and adjust their room rates a bit if this is really necessary. To generally charge WiFi is not acceptable these days any more. In the room it may be ok, but not in the lobby area. This point and the noise we experienced drops the overall rating from 4 to 3 points.
- Official Description (provided by the hotel):
- Stay connected at the modern Holiday Inn Bur Dubai - Embassy District. The hotel is located in the heart of Dubai, a hub in between embassies and businesses and is the ideal place for your Dubai stop over whether on business or leisure. A walking distance from Burjuman mall and the main metro station provides you a gateway to Dubai with the Dubai Museum, Dubai Souk and Dubai Creek right on its doorstep. 210 stylish and spacious rooms offer you all the modern facilities one would expect for a comfortable stay. Enjoy the Dubai sunset from our rooftop pool and taste a variety of excellent dishes in our all day dining restaurant Anwar. The Two Guineas pub will provide you the best an English pub has to offer. Our meeting rooms with state of the art equipment will make your event a success, whether you organize a board meeting or a fun party. You'll find that Holiday Inn Bur Dubai - Embassy District convenient location is ideal for ensuring a strong mix of productive business and enjoyable leisure time. ... more less
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- Also Known As:
- Excelsior Creek Hotel Dubai