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Reviewed August 12, 2013

The hotel is located in front of Jumeirah beach with great access to the Walk restaurants and shopping. Plenty of taxis, and you could probably even take the metro if you don’t mind walking.

I think the hotel should be rated a 4 star, not a 5. The room is small for UAE standards, although the bathroom is great and huge.

PROS:

-staff willing to help you and tentative to your needs
-location
-beautiful swimming pool
-Turndown service
-Decent breakfast with organic/healthy choices
-Good TV channels and free WIFI
-Free beach kit (umbrella, mat, towels)

Now the CONS:
- Balcony was very dusty, probably hadn’t been dusted in a long time. Also, I noticed the cleaning was not great in the bathroom.
- Bed was uncomfortable, pillows are thin, bed sheets and duvets are not climate controlled. We had a bad night as we kept sweating, I even got back pain. Never had that problem in any other 5 star hotels in the region.
- Expensive food (but expected for a 5 star hotel)
- You have to walk 5-10 minutes to the beach under the hot sun.

I would recommend the hotel, however if you are very picky about the bed I would go somewhere else.

Room Tip: High floor as it can get noisy from the construction and traffic outside
  • Stayed: August 2013, traveled with family
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Thank imolinar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoevenpickHotelJBR, General Manager at Movenpick Hotel Jumeirah Beach, responded to this reviewResponded August 14, 2013

Dear Imolinar,

Firstly we would like to thank you for sharing your experience at Mövenpick Hotel Jumeirah Beach.

As much as we are astonished to learn all the pros that you found during your stay with us and how did you enjoy our service, staff and facilities, we are also disappointed that we could not meet all your expectations.

We would like to assure you that all your comments have been addressed to the relevant management team members as well as taking corrective actions on the cons that you have faced during your stay.

We hope that we will have the opportunity to welcome you back to Mövenpick Hotel Jumeirah Beach in the near future, and once again thank you for taking the time to detail your experience with us on TripAdvisor.

Best Regards,
Horst Walther Jones
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2013

Overall nice hotel. Very well located along the walk, with lots of shops and restaurants. Staff were friendly and helpful, rooms clean. Views of the Gulf. and the Palm. Breakfast nice, pool side comfortable. Room service good but a bit pricey.

Didn't like the sports bar off the main lobby as it was smokey and noisy. Traffic getting in and out of JB is very slow and often congested.

  • Stayed: March 2013, traveled with family
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1  Thank Corrie333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoevenpickHotelJBR, General Manager at Movenpick Hotel Jumeirah Beach, responded to this reviewResponded August 7, 2013

Dear Guest,

Thank you for taking time to review your experience at the Mövenpick Hotel Jumeirah Beach on TripAdvisor.

We are glad to hear that you found our overall hotel nice and clean and our staff friendly. We are also glad that you liked our breakfast buffet which is one of our highlights.

At the same time we are disappointed to hear that you found our sports bar smoky and your feedback has been passed on to our concerned departments to take necessary action.

Once again thank you very much for your feedback and we look forward to welcome you back soon.

Best Regards,

Horst Walther Jones
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2013

We used Movenpick meet hall, and the services were very good. As our staff's were high, they were able to make immediate arrangement for extending the hall at a nominal price. The food served was very good as well.

  • Stayed: September 2012, traveled on business
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Thank worldcascade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoevenpickHotelJBR, General Manager at Movenpick Hotel Jumeirah Beach, responded to this reviewResponded July 29, 2013

Dear Guest,

Thank you for taking time to review on TripAdvisor from your stay with us in September last year.

We are happy to hear that you found our meetings and events services and facilities to your satisfaction and are also glad that you enjoyed the food as well.

Once again, thank you for your kind comments and we look forward to welcome you back to Mövenpick Hotel Jumeirah Beach soon.

Best Regards,

Horst Walther Jones
General Manager
hotel.jumeirah.social@moevenpick.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2013

Upon my arrival at the front desk was greeted very nicely and professionaly by a young Swiss Italian girl named Giulia. The Hotel is very pleasant and has a lovely view overlooking Jumeirah beaches. I spent a weekend with my husband celebrating my birthday and was really impressed by the efficiency of the room service and the quality of food (Haiman was the one answering my phone calls).
Housekeeping, concierge and bell captains very efficient too.
In the coffee shop located at the 2nd floor, they serve an excellent breakfast and the atmosphere is very cheerful.
Conclusion: I highly recommend it.

Room Tip: Higher floors will give you a better view
  • Stayed: July 2013, traveled as a couple
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1  Thank Patrizia Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoevenpickHotelJBR, General Manager at Movenpick Hotel Jumeirah Beach, responded to this reviewResponded July 24, 2013

Dear Ms. Patrizia,

Thank you very much for taking time to review your experience at the Mövenpick Hotel Jumeirah Beach on TripAdvisor.

We are glad that you chose our hotel to celebrate your special occasion and are happy to know that you were impressed with our service efficiency and food quality especially the breakfast which is one of our highlights. We have passed on your kind commenst to the team members especially Guilia and Haiman and they are equally happy to know that their efforts are well appreciated.

Thank you once again for the highly recommending us and we look forward to welcome you back soon.

Best Regards,

Horst Walther Jones
General Manager
hotel.jumeirah.social@moevenpick.com

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Reviewed July 20, 2013

My husband and I stayed here for 9 night last october and we loved every minute of being in this hotel, their standard rooms are the same size as a junior suite. Loads of space and comfy beds. We had a great view of the beach and the palm. Breakfast was very lavish, smoked salmon and fresh fruit juice to name a few. Highly recommend this hotel. Great location on the strip for all shopping, restaurants and people watching. There is a metro station just around the corner.

  • Stayed: October 2012, traveled as a couple
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Thank Lm241
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoevenpickHotelJBR, General Manager at Movenpick Hotel Jumeirah Beach, responded to this reviewResponded July 21, 2013

Dear Guest,

We are extremely happy to know that you had a pleasant and enjoyable stay with us and would like to thank you for remembering us from your last stay in October 2012 and taking time to mention your experience on TripAdvisor.

It is only through guest comment such as yours that we are able to maintain and improve our services and facilities. We are happy that you enjoyed our breakfast which is as rightly mentioned by you 'Lavish' and a great start to any day. We have passed on your highly motivating comments to our team members who are equally happy to hear them.

We would also like to thank you for recommending us to the fellow travellers and we look forward to welcome you back to Mövenpick Hotel Jumeirah Beach soon.

Best Regards,

Horst Walther Jones
General Manager
hotel.jumeirah.social@moevenpick.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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