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“Excellent hotel”

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Movenpick Hotel Jumeirah Beach
Ranked #123 of 554 Hotels in Dubai
Certificate of Excellence
Reviewed July 5, 2013 via mobile

Located at jumeirah beach it is a great place to stay nice clean rooms very good breakfast and excellent pool which is on first floor besides restaurant overlooking sea which is at walking distance hotel staff is very cooperative

  • Stayed: September 2012
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Thank Touseefasghar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoevenpickHotelJBR, General Manager at Movenpick Hotel Jumeirah Beach, responded to this reviewResponded July 7, 2013

Dear Guest,

Thank you for the lovely review on TripAdvisor.

We are glad to know that you enjoyed your stay at the hotel and liked our rooms, pool and breakfast which are undoubtedly our best features. We are also happy to know that you found the hotel staff friendly and co-operative.

Once again thank you for your kind comments and we look forward to welcome you back to Mövenpick Hotel Jumeirah Beach.

Best Regards,

Horst Walther Jones
General Manager
hotel.jumeirah.social@moevenpick.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,185 - 2,191 of 3,283 reviews

Reviewed July 5, 2013

The Mövenpick Jumeirah is an excellent hotel. We were staying there for a business trip, it is close to Lake Towers and other business areas. Very professional and friendly staff, nice location and really nice rooms, try the executive ones. Breakfast is great and you can have nice Mövenpick Icecream in the Lobby area.

Room Tip: Far up and beachview
  • Stayed: July 2013, traveled on business
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Thank Comaxco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoevenpickHotelJBR, General Manager at Movenpick Hotel Jumeirah Beach, responded to this reviewResponded July 7, 2013

Dear Guest,

We are extremely happy to know that you found our staff and service professional and friendly. We are also pleased to know that you enjoyed the breakfast which is a great start to any day and as rightly mentioned by you the Executive rooms with their benefits is a great option to choose.

We would like to thank you for the very motivating review on TripAdvisor and we look forward to welcome you back soon.

Best Regards,

Horst Walther Jones
General Manager
hotel.jumeirah.social@moevenpick.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2013 via mobile

The movenpick jumeirah beach is in the Dubai marina area which is currently having the new tram system installed which causes traffic chaos and a new mall being built close to the hotel. Which is a shame because this is a really great hotel. The construction during the summer means they can only pour concrete at night which is not the quietist of construction jobs. The sports var in the ground floor is good and has plenty of drink offers for early birds! The rooms are superb and wonderfully equipped the executive lounge has a great spread and a wide selection of drinks available for free during the early evening cocktail period before 8pm. There are a lot of great hotels in Dubai and this is one if them. Only problem is the noisy neighbour and the traffic jams getting in and out of the marina area.

  • Stayed: June 2013
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Thank Andrew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013

We booked this hotel through top secret lastminute.com whilst on holiday and turned up at the hotel 5 minutes later. This resulted in 2 things: 1) we paid far less than your average guest and 2) the booking hadn't been processed when we arrived so were offered complementary drinks in the foyer.
Our room was lovely with a large bathroom, big bed, sofa and balcony facing the sea. We actually were given an upgrade when we arrived at the hotel which afforded us the sea view!!
There was some building work going on but it didn't disturb us having a lay in and let's face it where in Dubai is not still having building work going on!
Breakfast - well what can Ii say. Absolutely immense! Egg counter, bread counter, pancake counter, fish, full English, cereals, fruit, traditional Emirati....quality and choice were excellent.
The pool area was nice but could do with a very little TLC as some of the tiles had come off etc. But we did see after the pool was closed some repair work going on very subtlety which was pleasing. The beds around the pool were in very good condition and there was lots of choice of where to sit with a little garden area or poolside.
The outdoor bar was good although the service a little varied, sometimes having to wait for ages to be served and other times being served immediately. The food was average in terms of choice available and quality.
We did not eat in the restaurant but it seemed there was plenty of choice available.
As you'd expect, our room was serviced every day and bed turned down. When something in our room broke the staff were very quick in sorting it out and called our room to follow up with us that everything was ok later.
The hotel says it has access to a beach which is not private and simply means there is a walk way from the hotel pool, over the road to the street that leads to the beach.
The hotel gym is small but offers the basics of what you might need and was never busy when we used it.
The location is excellent if you're a couple or a family with lots of other hotels near by, a small super market and pharmacy, the beach, a few shops and cafes.

  • Stayed: October 2012, traveled as a couple
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Thank love2trynewthings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoevenpickHotelJBR, General Manager at Movenpick Hotel Jumeirah Beach, responded to this reviewResponded June 30, 2013

Dear Guest,

Thank you very much for taking time to mention the very apt description of our hotel and services on TripAdvisor.

We are happy to know that you appreciated the complimentary upgrade to the sea view room and that you found the overall staff service to your satisfaction. Also we are glad to know that you enjoyed our breakfast which is a perfect start to any day!

We would also like to thank you for your feedback on the service and food variety on the pool bar and we have definitely worked on the same and I am sure that you will see the improvements the next time when you visit us.

Once again thank you very much for recommending us to the fellow travellers and we are really delighted to see that you have remembered us since your last stay in October 2012 and we look forward to welcome you back soon.

Best Regards,

Horst Walther Jones
General Manager
hotel.jumeirah.social@moevenpick.com.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

My sister and I stayed here for 9 nights. We were given a room 2 hours of checking in at 9am and were allowed to use the spa facilities until then. Unfortunately the room allocated was a double and we had requested 2 twins. Svetlena on reception quickly arranged for us to be moved to a new room on an executive floor with minimum fuss.
Loved the blinds between the bathroom and bedroom which allowed great light and easy conversation. All the rooms have a balcony which is lovely to sit on in the evenings.
The hotel was extremely clean and the staff very friendly and helpful.
The location is ideal for walking and transport links and the beach which was a 5 min walk and provided packs to use for hotel guests including towels, umbrellas, mats water and cool boxes at the entrance to the beach.
The food was well presented and delicious in fact we were spoilt for choice.
The pool staff were efficient in clearing lounges for guests to use after other guests had departed without taking their towels etc.
The lobby staff made sure our every needs were catered for and provided and excellent service from directions to complimentary shuttle buses to the malls to taxis etc.
I would stay there again and in fact we are looking to book in May 2014.
The was my first experience at a Movenpick hotel and thoroughly enjoyed my stay. I usually stay at one of the Meridien hotels but like what the Movenpick chain has achieved

Room Tip: The executive rooms were excellent in size and facilities and the higher floors have the bet views e...
  • Stayed: June 2013, traveled with family
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1  Thank SallyUK1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoevenpickHotelJBR, General Manager at Movenpick Hotel Jumeirah Beach, responded to this reviewResponded June 26, 2013

Dear Guest,

Thank you for sharing this lovely review on TripAdvisor.
We are delighted to know that you appreciated the early check-in offered and found the hotel services and facilities to your satisfaction. We are also glad that you liked the wide selection of buffet we have at out Talk restaurant and we would like to thank you for complementing our colleagues for their efficiency and service which we have already passed on to the team and they are equally happy to know that their efforts are well appreciated.

Once again thank you very much for considering to stay with us and for any assistance regarding your future booking request please feel free to contact me direct at hotel.jumeirah.social@moevenpick.com.

Best Regards,

Horst Walther Jones
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2013 via mobile

Checked in for four nights on route back to Ireland from visiting Australia. Overall I am very impressed. Friendliest staff I have ever come across so good to see excellent customer service in practice..from reception, to housekeeping. Cleanliness all over is excellent and could not be faulted. Rooms are bright, modern, spacious and most comfortable bed I've slept in compared to other hotels. Selection of food for breakfast is good catering for all tastes. Pool area is excellent too with towels provided on each lounger for your use. Construction is ongoing at all hours but you wouldn't really notice it . The only thing that gave me a shock on arrival was when the receptionist asked to block what I considered to be a large sum on my credit card as deposit for extra costs. After 15 hrs of travel and the bare minimum cash left at end of travels, I nearly had heart failure as i simply didn't have it lol. After explaining this, in fairness the receptionist was extremely helpful and we sorted this. Might be worth highlighting this before guests arrive to avoid other potential heart failures on arrival :) but saying that, couldn't fault anything and will enjoy my final day here on a sun lounger. Finally if you are going to book this hotel and come across it on www.allhotelebook.com like I did..run for the hills as the site is fake and my credit card was scammed twice. I then rebooked through a travel agent. Glad I still picked this hotel

  • Stayed: June 2013
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Thank CorrinaIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoevenpickHotelJBR, General Manager at Movenpick Hotel Jumeirah Beach, responded to this reviewResponded June 30, 2013

Dear Guest,

Thank you for this lovely review on TripAdvisor and we hope that you had a safe journey back home.
We are glad to know that you enjoyed your short break in our hotel on-route Ireland and found our facilities and services to your satisfaction. We are happy to know that you liked our buffet selection for the meals in the restaurant which caters to every palate as rightly mentioned by you.

At the same we are extremely sorry to hear regarding the scam on your credit card and hope that it is sorted soon. We would also like to apologize for the inconvenience caused due to the deposit requested and are glad to know that our colleague sorted this out for you in a helpful manner. The deposit is taken at the time of check-in for our guest’s own convenience in order to enable them to bill all charges to their room during the stay in the hotel.

Once again, thank you very much for the very motivating review and the beautiful pictures of the hotel and we look forward to welcome you back soon. For futre booking request, please feel free to contact me direct at hotel.jumeirah.social@moevenpick.com.

Best Regards,
Horst Walther Jones
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2013

We stayed here for four nights we had an executive room with full sea view and half board. Check in was a breeze they even gave my son a gift of a camel which he still takes to bed with him. Room was nice and clean and it came with free wifi. We used the pool and loungers everyday as it was a good suntrap after 120clock.There is a load of building work going on and we did sometimes wake up due to the noise this is not the hotels fault and it did reflect in the price so please shop around for a decent price for this hotel. The exec lounge is a must as we loved our double vodkas and orange up there watching the sun go down. The breakfast in my eyes is not great as they don't do the pork bacon and sausage. The bar downstairs has a brilliant happy hour which lasts from 12 till 9pm then a pint of Bud costs 35dirhams,so if you want a cheap drink of beer after 9 go to the Hilton only 25.I will stay here again as I like the place and the staff and its not there fault there is building work so shop around you will get a bargain and enjoy

  • Stayed: May 2013, traveled with family
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Thank kevin l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MoevenpickHotelJBR, General Manager at Movenpick Hotel Jumeirah Beach, responded to this reviewResponded June 24, 2013

Dear Mr. Kevin,

Thank you for choosing Mövenpick Hotel Jumeirah Beach for your stay in Dubai and also for choosing to stay with us again for your future visits.

We are happy to know that you had a great check-in experience and that your son likes our small gesture as we strive to ensure that our younger guests are equally happy and comfortable during their stay with us. Also we are glad that you liked the room and the pool area and enjoyed the Executive Lounge benefits.

At the same time we are disappointed to know that you were inconvenienced due to the noise from the development works in the vicinity of the hotel and would like to apologize for the same. Unfortunately we cannot serve pork in the hotel due to the licensing restrictions; however we do offer a wide selection of buffet breakfast to suit every palate. Also at the West Beach Bistro & Sports Lounge we do offer selected beers at AED 25 after our longest happy hour ends at 9.00 pm.

Once again Mr. Kevin, thank you very much for taking time to write this lovely review on TripAdvisor and we look forward to welcome you back to the Mövenpick Hotel Jumeirah Beach.

Best Regards,

Horst Walther Jones
General Manager
hotel.jumeirah.social@moevenpick.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Movenpick Hotel Jumeirah Beach

Address: The Walk, Al Sufouh Street, Jumeirah Beach Residences | Jumeirah Beach Residence, Dubai 282825, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #123 of 554 Hotels in Dubai
Price Range: $155 - $527 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Movenpick Hotel Jumeirah Beach 5*
Number of rooms: 294
Official Description (provided by the hotel):
The Mövenpick Hotel Jumeirah Beach lies in the heart of one of Dubai's most dynamic and lively seaside district, Jumeirah Beach Residence. The hotel is located on The Walk and is just a short walk from 'The Beach' mall, which features beachfront shops, restaurants and the UAE's first outdoor cinema. This 5-star hotel is modern, chic and contemporary all in one, featuring lively dining and entertainment options, expansive recreational and modern meeting, conference and banqueting facilities and is only few steps away from the beach of the stunning Arabian Gulf. Ideally situated only a 30-minute drive from Dubai International Airport, it is one of the best addresses for your stay in Dubai. The city's thriving business hubs, major attractions and entertainment facilities are all nearby. ... more   less 
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