The hotel itself was nice, very grand and clean however our room spelt like sewage for the entire 3 nights we stayed. We complained and they sent the maintenance team who cleaned the drained and prayed some air freshener. I’m 7 months pregnant so the smell - both the sewage and the air freshener made me feel sick but it got better. This only lasted for a few hours as the next morning the smell was back! Disappointed for a 5 star hotel to have such a smell. The staff were nice and after a few complications with room service the room service manager came personally and apologised and also brought fruit- which I thought was great customer service.
All in all nice hotel but the sewage smell nearly ruined our trip!More
- Free Wifi
- Free parking