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Conrad Dubai
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Reviews (3,280)
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All reviewsthe executive loungemetro stationballaro restauranturban oasisworld tradecorner roompool areaon sheikh zayed roadexcellent hotelhigh floorbusiness triplate checkafternoon teaburj khalifaspecial thankspurobeachluxury
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2,460 - 2,465 of 3,281 reviews
Reviewed April 7, 2014

As part of the media at the recent Dubai World Cup we stayed at the Conrad on Sheik Zayed Road (SZR). Initial experience very favourable when the lovely Grazia found me a room in the morning. The pool was very pleasant and good area for outdoor eating there. Inside the Sicilian restaurant was very accommodating when two large and two small appetites were catered for. Fortunately the internet charges had been negotiated for us - charging for internet in 2014 is ridiculous. Danny the foyer manager was very helpful - told me they had spent 3 months training before the hotel opened and the results were obvious - friendly and helpful staff. Not a great part of town for places to eat but the metro station at the front door is useful. The metro is very user-friendly and clean but crowded.

Room Tip: They are all good.
  • Stayed: March 2014, traveled on business
    • Value
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1  Thank Gail T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradDubai, Manager at Conrad Dubai, responded to this reviewResponded April 8, 2014

Dear Gail,

Thank you so much for taking the time to leave us this great review.

We appreciate your comments regarding our service, and we are proud to have team members such as Grazia and Danny to help give you an optimum luxury experience.

We are glad you had a chance to experience Purobeach Urban Oasis and Ballaro, and hope you get a chance to try our other F&B venues very soon!

We have taken on board your comments regarding internet charges, but please also note that free WiFi is available in all public areas, in select suites and for Gold & Diamond Hilton Honors members.

We hope to welcome you back very soon!

Best Regards,
Conrad Dubai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2014

We used the Conrad Dubai as our base in traveling around the Middle East and Asia a few weeks ago. What a great attention to detail. Outstanding staff. The service was outstanding especially at the Concierge, Executive lounge, Pool, Spa and restaurants(although pricey-breakfast was included). Very convenient location. Will look forward to our next stay!

  • Stayed: February 2014, traveled as a couple
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Thank JSinINDY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradDubai, Manager at Conrad Dubai, responded to this reviewResponded April 7, 2014

Dear JSinINDY,

Thank you so much for your review on TripAdvisor, and for choosing us as your starting point for your Middle East and Asia adventure!

We appreciate your comments regarding our service, and are happy that we were able to provide the luxury standard and attention to detail we aim to achieve.

We hope you had the chance to experience all of our 6 F&B venues alongside the Executive lounge, Pool and Spa, which we are very happy you enjoyed. We have also taken note of your comment regarding breakfast, and will be looking at how we can better approach this.

We look forward to welcoming you back to Dubai very soon for another adventure in the region!

Best Regards,
Conrad Dubai



We used the Conrad Dubai as our base in traveling around the Middle East and Asia a few weeks ago. What a great attention to detail. Outstanding staff. The service was outstanding especially at the Concierge, Executive lounge, Pool, Spa and restaurants(although pricey-breakfast was included). Very convenient location. Will look forward to our next stay!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2014

I enjoyed every aspect of my stay. Excellent service provided from all the staff. The food was very good. along with the facilities ; definitely enjoyed the pool along with the small gesture of welcoming guests with a welcome drink and cold towel. Every staff seems to devote their time to pleasing the guests. highly recommended hotel. prime location with the metro access just in front of the hotel.

  • Stayed: April 2014, traveled solo
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Review collected in partnership with Conrad Hotels & Resorts
Thank Ghadna Hamed Sa... A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradDubai, Manager at Conrad Dubai, responded to this reviewResponded April 7, 2014

Dear Ghadna,

Thank you very much for taking the time to leave your review on TripAdvisor.

We really appreciate your comments regarding the service, which we aim to keep at a luxury level for all our guests.

We are happy that you enjoyed all of our facilities including the pool and found the location so convenient.

We look forward to welcoming you back to Conrad Dubai very soon.

Best Regards,
Conrad Dubai

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Reviewed April 6, 2014

It was a great stay. A very good location. Luxurious room, excellent service. Very tasty food at breakfasts. Very polite staff. Great design of the hotel. The hotel is very near to the World Trade Center, what makes it the best place to stay during exhibitions. Easy to reach Jumeira, beaches and shopping malls. Very close to Dubai Mall. Few restaurants of a high class are located in the hotel. It was an excellent stay. We were delighted with it.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts
Thank Ekaterina Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradDubai, Manager at Conrad Dubai, responded to this reviewResponded April 7, 2014

Dear Ekaterina Z,

Thank you for taking the time to leave your review on TripAdvisor.

It seems that all aspects of the hotel have lived up to your expectations, and we appreciate your sentiment.

We are happy that you found the location so convenient, and close to both the World Trade Centre and Dubai Mall as well as the beaches and other shopping malls.

We hope you had a chance to try all of our F&B venues in the hotel along with the breakfast.

We look forward to welcoming you back soon to our hotel for an even better stay.

Best Regards,
Conrad Dubai

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Reviewed April 5, 2014 via mobile

Having spent 5 days here in December after the recent opening I decided to return to attend a conference at The Trade centre conveniently located opposite the Conrad. I had a 4 day, 5 night stay in Dubai, the first 2 nights which were spent at the Oberoi and also reviewed here on Tripadvisor.
My very impressive experience in December brought me back to this hotel and I am so glad i did. I wont describe or comment on the rooms as this has been mentioned before but just want to say that my stay second time around was superb and I was very comfortable and relaxed here. The staff were great and the service just gets better. The front desk staff were so hospitable and many thanks to the lovely and pleasant ladies and gentlemen who attended to me.i have to particularly mention Nokhukhanya for her good manners and ability to recognise me as a Hiltonhonors guest from my previous stays in Hilton Durban South Africa.
That says alot about staff grooming and training.
As for the rest of my stay, everything was pleasant.. lovely room once again, inroom dining speedy and housekeeping efficient, the spa such a treat after a long day spent in conference sessions and Purobeach ambience just divine especially in the evening. The bellmen and breakfast restaurant staff also deserve a mention for their courtesy. So overall I had a very good stay here once again and will certainly come back. Well done Conrad Dubai you will certainly get my vote for the Middle East awards.

Stayed: April 2014, traveled on business
1  Thank zabo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConradDubai, Manager at Conrad Dubai, responded to this reviewResponded April 6, 2014

Dear Zabo,

Thank you so much for your wonderful review. We are really happy that you have become a regular guest at Conrad Dubai. We are pleased we met your expectations with our service, and we hope to welcome you back again to Conrad Dubai.

Best Regards,
Conrad Dubai

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