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“Hidden Gem in Dubai”

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Bonnington Jumeirah Lakes Towers
Ranked #73 of 540 Hotels in Dubai
Certificate of Excellence
Singapore, Singapore
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Hidden Gem in Dubai”
4 of 5 bubbles Reviewed April 28, 2011

Loved the Irish Pub downstairs, food and drinks is good, a happening place during the weekend. Restaurants is a bit quiet. Breakfast is so so, the taste of the pork sausages is strange. Room Service was very prompt and friendly. Housekeeping was a bit in a rush thus they didnt vacuum the room every time. It is a bit out of the way from everything but then there is a supermarket downstairs, can easily take a cab to go anywhere in Dubai.

Swimming pool and gym is shared with the guest staying in the residence tower so very crowded during the weekend. The view around the hotel is just construction sites. The room is very boutique style, modern and sufficient for one to two guests in the room. There are noises at 5am from the outside and the hotel cant do anything much. It is okay for me as I am jet lagged and normally wakes up at 4am.

I will be going back again to stay there as I like the Irish pub downstairs, prompt room service and the small English style supermarket downstairs. I stayed in a 5 star luxury hotel adjoining to Mall of the Emirates and I dont want to go through the motion of a long long walk through shopping mall, then search for one bottle of cranberry juice among all the shelves and walk back again to the hotel.

  • Stayed April 2011, traveled solo
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Helpful?
1 Thank oedipus98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bonningtontower, General Manager at Bonnington Jumeirah Lakes Towers, responded to this review, May 6, 2011
Dear oedipus98,

Very many thanks for your review! We were happy to see that you enjoyed your stay with us and we will put some cranberry juice on ice hoping to welcome you again in the future!

All the best,

The Bonnington Jumeirah Lakes Towers’ Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,654 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (282)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
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English first
Abu Dhabi, United Arab Emirates
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed April 24, 2011

I have booked this hotel due to the good reviews here at TA but I was disappointed by the service. I have requested for an early check in and got a confirmation. When I arrived at 1pm, I was told to wait for 40 minutes as the room was not yet ready. But it was after 4pm, 3 hours later before we were able to check-in. The receptionists at the front desk didn't seem to care that they were keeping the guests waiting.

To make matters worse, we were given the wrong room. I have booked for a two bedroom apartment but was given a one-bedroom deluxe. I even called the reception on the day of the booking and was informed that we will be given a two-bedroom deluxe apartment as per the contract from the agency. So I was really annoyed that we were mislead by their incompetent staff. It wasn't acceptable from a 5-star hotel.

I stayed at the Dusit Marina 3 times already and frankly they have a better standard in terms of service and room facilities. Having said that, the apartment at Bonnintgton wasn't that bad. They have everything you need from a serviced apartment..just that it wasn't as good at the other hotels out there. Location-wise, it is a bit far from city center but close to 2 big malls and the Spinneys right across the hotel is an added bonus.

  • Stayed April 2011, traveled with family
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Helpful?
2 Thank chingquit_auh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bonningtontower, General Manager at Bonnington Jumeirah Lakes Towers, responded to this review, May 6, 2011
Dear chingquit_auh,

Thank you very much for your review and please accept our sincere apologies for the service shortfalls you experienced during you stay.

While we do aim to have all our rooms and apartments available as early as possible, we are sometimes running a little late during busy periods as other guests are checking out late.

The confusion concerning your room booking was a combination of mistakes forms our side and a less than ideal description of the unit from your travel agent. We have now addressed both points and trust that similar problems will not arise in the future.

Once again, our apologies for the less than perfect service. We do hope that we will be able to welcome you again in the future – if only to show that we can do much better.

Best regards,

The Bonnington Jumeirah Lakes Towers’ Management Team
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Basrah, Iraq
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 23, 2011

On a recent business trip I stayed at the Bonnington JLT due to the proximity to my client. As I am not overly familiar with Dubai iteself, the extremely polite and knowledgeable staff guided me in the right direction, no matter what my query related to. From the Business Lounge staff to the Healey's Bar and front reception staff, all were willing to go that extra mile to ensure my stay was enjoyable. Great facilities, excellent food and a great meeting place from the scenic 12th floor pool and bar.
Well done Bonnington JLT. You are now a preferred hotel of choice for myself and collegues in Dubai.

  • Stayed March 2011, traveled on business
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Helpful?
1 Thank trev_b_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bonningtontower, General Manager at Bonnington Jumeirah Lakes Towers, responded to this review, April 27, 2011
Dear trev_b_11,

Thank you very much for taking the time to share your comments and leave us a review!

We were delighted to hear that you enjoyed your stay with us and are planning to return. We will certainly aim to provide you with the kind of service you experienced during your last stay at all your future stays and we hope to see you again very soon!

Best regards,

The Bonnington Jumeirah Lakes Towers’ Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed April 22, 2011

I get use to stay at the Bonnington for every weekend for two night the last suite was 211that was my third times. And the suite fantastic it is really luxury. The service was excellent. The staff very friendly .especially the Egyptian night manager Mohamed always we calling him for our booking and he is helping us for all inquiries during our stay. Because of his service we became regular guest. Rate very good for five star services

Room Tip: very quite place
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  • Stayed April 2011, traveled solo
    • Value
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    • Cleanliness
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Helpful?
1 Thank aldosserifahad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bonningtontower, General Manager at Bonnington Jumeirah Lakes Towers, responded to this review, April 27, 2011
Dear aldosserifahad,


Thank you very much for your review and also for mentioning our Night Manager, Mohammed, by name!

It was good to hear that he made your stay special and provided you with the kind of personalised service we would like to be known for.

We hope to be able to welcome you back in the future!

All the best,

The Bonnington Jumeirah Lakes Towers’ Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 22, 2011

What a fantastic hotel five stars all round!! We stayed for a week for our Spring vacation and had a wonderful time. The suite was fantastic, the staff treated us good and was always very helpful The infinity pool on the 11th floor, it is great pool, but it isn't the place to be if you want a sun tan. But than the Beach is only 15 minuttes away by walking there, there is also a mall, Dubai Marina Mall which is also only 15 minuttes away by foot. the Metro is just 5 minuttes away by foot and is so easy to use. Right now there is only one line (Red), but the green will come around August 2011. The Metro is also very cheap to use and very clean.
The hotel is highly recommended in every way!!!

Room Tip: We book the room via the hotels homepage
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  • Stayed April 2011, traveled as a couple
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Helpful?
1 Thank goofy2202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bonningtontower, General Manager at Bonnington Jumeirah Lakes Towers, responded to this review, April 27, 2011
Dear goofy2202,

Thank you very much for taking the time to review us!

We were happy to hear that you enjoyed your stay at the Bonnington.

We very much hope that we will see you again the future.

All the best,

The Bonnington Jumeirah Lakes Towers’ Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 17, 2011

I stayed for 5 days. It was amazing vacation. The rooms were a bit small but comfortable and peaceful.

Nice environment, friendly staffs, very helpful ….. totally satisfied with my recent stay at Bonnington Jumeirah Lakes Towers..

  • Stayed April 2011, traveled with friends
    • Value
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Helpful?
1 Thank ihz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bonningtontower, General Manager at Bonnington Jumeirah Lakes Towers, responded to this review, April 22, 2011
Dear ihz,

Many thanks for your review & greetings to Riyadh!

We were delighted to see that you enjoyed your stay with us and hope to see you again soon!

All the best,

The Bonnington Jumeirah Lakes Towers’ Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Al Khobar, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 15, 2011

I took 2 Interconnecting room type. It was really great staying on this hotel with everythings, Staff, Materials, Furnitures, Food, Facilities. I was enjoy staying on this hotel. if you give me chance to ask me how you rate this hotel, I will give 1 more star to be 6 star hotel.

Thanks, Bonnington JLT for your smooth and polite deals with customers.

Waleed Battah
Saudi Arabia
battah@sabic.com

  • Stayed April 2011, traveled with family
    • Value
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Helpful?
1 Thank Woode_2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bonningtontower, General Manager at Bonnington Jumeirah Lakes Towers, responded to this review, April 22, 2011
Dear Woode_2011,

Thank you so much for your review!

We were very happy to see that you liked the hotel and enjoyed your stay in the interconnecting rooms!

We hope to be able to welcome you back to the Bonnington in the future!

Best regards,

The Bonnington Jumeirah Lakes Towers’ Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bonnington Jumeirah Lakes Towers

Property: Bonnington Jumeirah Lakes Towers
Address: Cluster J | Jumeirah Lakes Towers, Dubai 37246, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#55 Romantic Hotel in Dubai
#68 Luxury Hotel in Dubai
#70 Business Hotel in Dubai
#82 Family Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:5 star — Bonnington Jumeirah Lakes Towers 5*
Number of rooms: 480
Official Description (provided by the hotel):
The Bonnington Jumeirah Lakes Towers - Dubai, located in the heart of Jumeirah Lakes Towers along Sheikh Zayed Road just opposite Dubai Marina, is a 5-star hotel with 208, all non-smoking, rooms and suites, 272 luxurious serviced hotel apartments, 5 restaurants and bars, 6 conference suites, a Leisure Deck on the 11th floor with infinity pool, state of the art gym, pool bar, Jacuzzi, steam, sauna as well as a ladies' hairdressing salon. ... more   less 
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Also Known As:
Bonnington Jumeirah Lakes Towers Hotel Dubai

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