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Novotel Suites Dubai Mall of the Emirates
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Reviews (1,984)
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All reviewssofa bedfamily suiteseparate toiletfree wifi in the lobbymin walkmetro stationrooftop poolrecommend this hoteldubai mallconvenient locationspacious roompleasant staybuffet breakfastearly checkemiratesjaemoe
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1,241 - 1,246 of 1,984 reviews
Reviewed October 30, 2012 via mobile

Great Service from everyone on arrival all staff were very friendly & very helpful.
Clean spacious room, love the toilet being separate from bathroom.!
The only two negatives would be there was only Lobby Free Wi-Fi access not & the room & the BED was so Hard.!!! (202) I like a soft bed so sleeping was not pleasant.
Over all great location to Mall of the Emirates 5 min.
I would diffently stay again but ask for a soft bed next time :))
PS: oh & coffee cost was to dear plus breakfast was not much choise.

  • Stayed: October 2012
    • Location
    • Cleanliness
Thank Julsss1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2012

Friendly staff and good service , thanks for FO team they make my stay lovely , all what you want you will find there and hotel deserved to be 5 star hotel and verg good value comparing with service which you getting

  • Stayed: September 2012
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1  Thank topstar5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2012

  • Stayed: October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed October 24, 2012

We stayed here for 2 nights. We found it a little far away from the night life like the water falls etc. taxis were sometimes hard to come by which was a pain. The rooms however were quite groovy with nice furnishings, albeit impractical at some points. Liked how the room had a separate toilet room from the bathroom.
The staff were all very friendly and breakfast was fine, nothing to write home about but fine. It is NOT connected to the shopping mall as we believed but is a 5 minute walk or so there. It's massive and we got lost. Enjoy!

Stayed: October 2012
1  Thank Lana F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 22, 2012

October 5th to 9th 2012

Nice hotel, located 5 mins from mall of the emirates, so can get a day saver and go almost anywhere you wanted in Dubai. One let down was they did not provide us with a meal on arrival at 8,30 evening time. Maybe this was due an error on virgin hols as we were half board for 4 nights and thay had a cap off for the meals at 65 dirhams and there was only two choices of meals that met this price and we had only budgeted for the time we were there for. However it's a nice hotel and would go back.

Room Tip: go for the none smoking as they will let you view first, but they smell awful.
  • Stayed: October 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
2  Thank blades02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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