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“Excellent hotel in a great location”

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Sofitel Dubai Jumeirah Beach
Ranked #64 of 551 Hotels in Dubai
Certificate of Excellence
England
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Excellent hotel in a great location”
Reviewed June 23, 2014

We stayed over in Dubai in June 2013 for two nights to break up our flights to another destination and enjoyed it so much we booked a whole week there with friends in September!

The Sofitel Jumeriah Beach is located on the Walk, a busy promenade which is lined with restaurants, cafes shops and other hotels. In the evenings we loved watching the supercars driving along the Walk from the comfort of our balcony!

After reading the mixed reviews on Trip Advisor we really didn't know what to expect from the hotel but i'm pleased to say that we loved it! We arrived at around 1am and were checked in quickly and efficiently, we went to our lovely room and our bags arrived shortly afterwards.

We were upgraded to a luxury room for our first visit which was much appreciated and booked a luxury room for our second visit. The room was spacious and tastefully furnished with a lovely comfy king sized bed. In the bathroom was a huge bathtub and a separate shower and toilet cubicle (my only complaint here was that the toilet cubicle was a bit small for my 6ft 5 other half!). Next to the bathtub are sliding doors which open onto the bedroom, a fabulous touch as I was able to lounge in the bath while watching the TV! We had a front facing sea view and on a clear day from our balcony could see the Palm, the Atlantis hotel and the Jumeriah Beach hotel too.

The hotel has three bars, two of which we tried. The Infini swim up pool bar is located on the terrace and there's comfy loungers and sofas surrounding the infinity pool which looks out over the Walk. It can get busy during the day though so you cant always get a spot. The Infini is the perfect place to watch the sun go down with a cocktail in hand and in the evenings its a lovely chilled out place to listen to music, smoke a shisha pipe or have a relaxing drink.

The Hub Irish bar was one of our favourite places to relax when it got a bit hot outside. The staff here were so friendly, my boyfriend celebrated his birthday during our stay and when we mentioned this to the bar staff they went out of their way to make us feel special, even providing him with a birthday cake.

We really enjoyed our stays at Sofitel Jumeriah beach and cant wait to return

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Romany08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review, June 27, 2014
Dear Guest,

Thank you very much for your feedback and for recommending Sofitel Dubai Jumeirah Beach on Tripadvisor. We were very pleased to read that you enjoyed your stay, your sea view room, the pool terrace, the bar and that our team could exceed your expectations. Your kind words have been shared with the Hub staff members who thank you for your appreciation.
We are all looking forward to welcoming you back and to let you enjoy our hospitality and the new surroundings.

Sincerely,

Gabor Bors
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (1,130)
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Dublin, Ireland
Level 3 Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 23, 2014 via mobile

Stayed in a club suite room for four days in June with my wife. I would recommend this type of room as it provides access to the Millesime Lounge on the 31st floor, free soft drinks from your mini bar and a full sea view. It also gives you access to a butler service to check you in but ours wasn't available at the time so we had the normal check in service. Staff were all very helpful. The big issue we had was that there was never any sun loungers available around the pool. It really is too small an area for a hotel of this size. They do offer a matt and umbrella (50aed charge) to go to the beach but this is not as comfortable.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fintan10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review, June 23, 2014
Dear Guest,

Thank you for choosing Sofitel Dubai Jumeirah Beach for your recent visit to Dubai. We felt excited to read that you enjoyed your stay, especially our newly enhanced location, your club suite with the lounge access and the team’s effort to deliver you exceptional service. I am sharing your nice comments with our team members, as these serve as an encouragement and a reward for a ‘job well-done’. Thank you also for your suggestions on how to upgrade our facilities.

I sincerely hope that we shall have the pleasure of welcoming you back to Sofitel Dubai Jumeirah Beach soon.

Kind regards,

Gabor Bors
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 22, 2014

We stopped over at Dubai on our way to Europe to break up our flight and it ended up being one of our favourite destinations. The Sofitel was beautiful and the location is PERFECT, the strip is right on the beach and the restaurants are endless. The buffet breakfast was amazing - left little to the imagination and the service from all the staff was lovely.


We would love to visit this hotel again one day :)

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Michelleann17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review, June 25, 2014
Dear Guest,

I was very pleased to read that you appreciated the service provided by our passionate staff and enjoyed your honeymoon at Sofitel Dubai Jumeirah Beach. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day.

We are looking forward to welcoming you soon and to let you enjoy our hospitality and the beautiful surroundings again.

Sincerely,

Gabor Bors
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 22, 2014

My wife and I recently stayed at the sofitel jumeira beach. The service by all staff was excellent and the accomadation as expected from a five star hotel, we had breakfast only as there was a vast selection to suit all taste would happily recommend this hotel to family and friends keep up the good work sofitel dubai.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bonaventure F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review, June 23, 2014
Dear Guest,

Thank you for staying with us and for sharing your feedback. We felt excited to read that you enjoyed your stay at Sofitel Dubai Jumeirah Beach. It gives us immense satisfaction to learn that we could meet your expectations. We look forward to welcoming you back soon again at your 'charming' hotel.

Kind regards,

Gabor Bors
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rudolstadt
Level 5 Contributor
53 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 22, 2014

Stayed in the Sofitel for 2 nights currently and was a bit disappointed compared to a stay some years ago. Despite of an upgrade, had problems to get a warm shower in the morning and the toilet area is a design / construction nightmare, not enough space at all.
Nevertheless room was good, service as well and also the staff was friendly and competent.
Now there is no real beach location anymore because the stripe of free space in front of the hotel has been filled with shops, restaurants etc., and especially in the evening the only road access is experiencing a permanent stop & go queue.
The beach is just some steps away but not really exciting and the pool is on top of the hotel entrance, quite small and especially in the hotter season not a refreshment at all.
Basically location is convenient to the new Harbor area, for the city it is a 30 minutes taxi drive, around the hotel you will find a lot of restaurants, bars and shops, but if you look for some real authentic arabic stuff, this is not the right place, go to the city, to the Creek area.
Overall it is a good Hotel, but not any exciting 5star special place.

Room Tip: High floors offer better views (in both directions)
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EgbertRudolstadt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review, June 23, 2014
Dear Guest,

Thank you for posting a review on Tripadvisor following your visit to Sofitel Dubai Jumeirah Beach. It was a pleasure to read that you enjoyed our location next to the beach, our pool area and also that attentive and friendly team members delivered exceptional service to you. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Thank you also for your suggestions in how to upgrade our facilities.

We are looking forward to welcoming you back again.

Sincerely,

Gabor Bors
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phillip Island, Australia
Level 5 Contributor
68 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed June 21, 2014

Our stay at this hotel was a stopover to break the long flight from Melbourne to Paris.We arrived at 4:30 am,30degrees and were greeted warmly by reception staff and upgraded to a luxury room.
Music to my ears whilst feeling so tired! Breakfast was a delicious,sumptuous buffet ,so welcome after plane food.Our room was lovely,the bed superbly comfortable,our view over the beach gorgeous.There was a beautiful swimming pool, just swim up to the bar for a drink! The staff at this hotel ensured our stay at this hotel was perfect, they were a great team always helpful and friendly,from the bellboy ,doorstaff and reception.We can highly recommend this hotel.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vicki551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review, June 23, 2014
Dear Guest,

Thank you for staying with us during your stopover in Dubai and for sharing your feedback. We felt excited to read that you really liked your stay at Sofitel Dubai Jumeirah Beach. It gives us immense satisfaction to learn that we could meet your expectations and thank you for recommending us.

We look forward to welcoming you back very soon.

Sincerely,

Gabor Bors
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel Dubai Jumeirah Beach

Property: Sofitel Dubai Jumeirah Beach
Address: The Walk | Jumeirah Beach Residence, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 On the Beach Hotel in Dubai
#35 Romantic Hotel in Dubai
#38 Family Hotel in Dubai
#45 Business Hotel in Dubai
#58 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sofitel Dubai Jumeirah Beach 5*
Number of rooms: 438
Official Description (provided by the hotel):
Luxury beachfront hotel combining French spirit with Dubai's most appealing features: waterfront location, sea-view and direct access to The Walk, the city's stylish beachside promenade and outdoor shopping area. 35 Minutes from Dubai International Airport, close to Dubai Media City, Jebel Ali Free Zone, two of Dubai's biggest shopping malls, and three prestigious golf clubs. Leisure facilities: Beauty Salon, Infini-pool, Health Club, Sauna and Steam room. One restaurant and three lounges present truly international flavors. A dedicated Inspired Meetings team meets the needs of business travellers. Free wi-fi and a separate meetings floor ensure a satisfactory business operation. ... more   less 
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Also Known As:
Sofitel Dubai Jumeirah Beach Hotel Dubai

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