I stayed here for three days after business trip. Great location. It is walking distance to the beach. Several very good restaurants in the area all within walking distance and there is a trolley which can drive you around the beach front area. Somewhat expensive take a taxi. The burger joint next to the hotel is excellent.
I booked this hotel through Expedia and received a good price for a standard room. The after booking I had a problem booking the airport transfer. Without notification or fanfare, I was upgraded to the executive floor. I can still smell the Hermes toiletries. The room was a nice size with a view of the ocean. You can also take a bath, open the shutters and watch TV or gaze out your window to the beautiful ocean. Lovely, thick bedding. Devine chocolates as a welcome gift. The food on the executive floor was limited but delicious. Try the green apple juice. The staff on the executive floor catered to my every need.
Negative- The concierge and bell staff are horrible. They are not familiar with the local events, barely speak English and do not have a club about customer service. If you want a tour, book it yourself. It is probably cheaper. I needed to cancel a booking. The concierge did not help. I called the company myself and was able to cancel the booking without a fee. The concierge then calls me and attempted to claim credit for the cancellation.
I would stay there again. This is my second encountered with the Sofitel chain. I love it. Just lower expectations for the concierge and bell staff.
- Official Description (provided by the hotel):
- Luxury beachfront hotel combining French spirit with Dubai's most appealing features: waterfront location, sea-view and direct access to The Walk, the city's stylish beachside promenade and outdoor shopping area. 35 Minutes from Dubai International Airport, close to Dubai Media City, Jebel Ali Free Zone, two of Dubai's biggest shopping malls, and three prestigious golf clubs. Leisure facilities: Beauty Salon, Infini-pool, Health Club, Sauna and Steam room. One restaurant and three lounges present truly international flavors. A dedicated Inspired Meetings team meets the needs of business travellers. Free wi-fi and a separate meetings floor ensure a satisfactory business operation. ... more less
- Reservation Options:
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- Also Known As:
- Sofitel Dubai Jumeirah Beach Hotel Dubai