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“Fantastic Hotel for first dubai experience!”

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Sofitel Dubai Jumeirah Beach
Ranked #68 of 554 Hotels in Dubai
Certificate of Excellence
Reviewed January 23, 2012

Arrived early on 16th January for six night stay. My husband Mr smith had surprised me with this as a birthday present. Hotel very kindly upgraded us to a fantastic ocean view room. The bed was the most comfortable I had ever slept in so much so that I even looked forward to bedtime!! lol. Being able to see the sea from the bath was also a lovely experience.

The staff are fantastic especially the concierge who always took time to explain fully any questions we asked and was very informative.

We used the metro which was a pleasant ten minute stroll from hotel. It really is a fantastic way to get around.We paid 16AED for all zones which is under three pound! and was definately worth the money. Everywhere is so clean and the metro system is a credit to dubai.

Taxis are cheap but getting back to the hotel can take a while due to its reknowned location on the " walk." We used to get out and walk from the Hilton to enable the driver to not have to join the queue of traffic!.

Having visited Atlantis the palm and many other areas we would still return to this hotel as its smaller and more personal.

I would like to thank the hotel for my two birthday cakes and chocolates and card . It was a lovely touch and made my day very special.

We look forward to returning to the sofitel hopefully later this year.

Room Tip: We were on 11th floor sea facing room.
  • Stayed: January 2012, traveled as a couple
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Thank kazy68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this reviewResponded January 26, 2012

Dear Guest,

Thank you for staying at Sofitel Dubai Jumeirah Beach and taking the time to write a comprehensive review about your stay. We appreciate all the feedback we get as it helps us in our constant efforts toward improving out service standards.
Our MyBed is certainly to die for and guests also appreciate the sea view from their bath. Our Award-Winning concierge services coupled with overall ambassadors' attitude has made our hotel well known for high service standards. This has helped us make it to the list of Top 25 hotels in Middle East in 2012 based on Travelers' choice.

I hope you will give us the opportunity to host many more special occassions in your life.

Sincerely,

Sami Nasser
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,833 - 3,839 of 5,671 reviews

Reviewed January 23, 2012

The Sofitel has a great location on Jumeirah Beach and backs onto Dubai Marina. The hotel is modern and well run with helpful staff, comfortable rooms (the beds were a real treat) and an infinity pool overlooking the beach front. We stayed for 7 nights and the hotel was an ideal base to explore Dubai. Taxis were plentiful and thankfully reasonably priced, the longest journey we took was to the Burj Khalifa taking 20 mins and £10. The only slight negative was the hotel breakfast; it was expensive and felt like a large canteen with lots of choice but average quality. However, we discovered a set of cafe's along the beach road that all served great breakfasts in the open air so it all worked out well.

Places to visit? Try Frankies restaurant close to the hotel. The Atlantis Hotel is a destination in itself but crazy busy when we went, At.mosphere Bar in Burj Khalifa is awesome and The Buddha Bar and Restaurant absolutely world class guaranteed to impress anyone.

Have fun in Dubai!

  • Stayed: January 2012, traveled as a couple
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1  Thank PeteMate24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this reviewResponded January 26, 2012

Dear Guest,

Thank you for staying at Sofitel Dubai Jumeirah Beach on your recent visit to Dubai. I am happy to know that you found the hotel very modern and enjoyed your long stay with us. The location also adds to the overall guest experience.
I'd recommend you to try the Italian restaurant in the hotel that has won several awards in Dubai.
Thank you for taking the time you took to write a review about your recent stay and I hope it will help the fellow TripAdvisor users to make a better decision when booking a hotel.

Sincerely,

Sami Nasser
General Manager

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Reviewed January 23, 2012

The Sofitel Jumeira Beach was the last of three hotels we stayed at during our first visit to Dubai in November 2011. Starting our holiday at the Radisson Blu in old Dubai, we moved on to the Al Manzil hotel in the downtown area and wanted to end our holiday on a high-note in a beach hotel. The Sofitel Jumeira Beach didn’t disappoint. It proved to be a very good choice!

Service is warm, welcoming and efficient. Having pre-booked a normal room we decided to upgrade to the hotel’s executive club upon arrival. Looking back we thought this was money well spent. The hotel’s excecutive club really is very very good with ample food offerings throughout the day and a great selection of drinks during cocktail hours, including a choice of three champagnes. Lounge staff were wonderful. They are a real credit to the hotel and efficiently dealt with our requests. A special word of thanks to Belfarsi!

We like the look and feel of this Sofitel. Both the public spaces and the room itself are modern and beautifully decorated. It provides everything you would expect of a hotel in this class. It was also nice to have a balcony. But as others have noted, the pool and its surrounding area are incredibly small in relation to the number of guests. So getting a lounger – even early in the morning – proved to be difficult. Of course there’s always the public beach right across from the hotel and there were plenty of people on it. But the beach itself is merely okay we thought. The sand is like a powdery dust. Don’t expect the really soft sandy beaches you can find in other parts of the world. It also comes without shelter or facilities of any sort. It really would be a big plus if the Sofitel would improve their pool and beach facilities.

It is nice to walk around the JBR area. Very lively and always crowded. Much more touristy than the Creek or downtown Dubai – with all the advantages ánd disadvantages that entails. So would we stay again? As always it comes down to personal preferences. For us that would probably mean a return to the downtown area with its offerings of good bars and restaurants around the Dubai Mall and some world-class hotels to stay in. For those that want to stay in the JBR area: go for the Sofitel Jumeira Beach and enjoy! And stay club level if you can. You won’t be disappointed!

  • Stayed: November 2011, traveled as a couple
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3  Thank Mesya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this reviewResponded January 26, 2012

Dear Guest,

Thank you for staying at Sofitel Dubai Jumeirah Beach on your recent trip to Dubai. It is pleasing to know that Sofitel was a perfect was to end you vacation in Dubai. I want to also thank you for the time you took to write a detailed review about your experience here with us.
We definitely treat our guests with extra luxury if they want to pay extra money for it, which is worth every penny.
I apologise for the inconvenience caused due to the size of the pool. We have taken a note of it and would work on it in the next planned maintenance. Due to some legal reasons, we are not able to take over the public beach and serve our guests there.
I will be sharing your review with the team members as guest feedback truly helps in Ambassador motivation.

I look forward to welcoming you back on your next trip to Dubai.

Sincerely,

Sami Nasser
General Manager

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Reviewed January 22, 2012

Excellent location in JBR, and on the sea. Hotel service and team are very good and friendly.
Rooms are well decorated and organized, your only issue will be noise at night from street.
i was taying on the 29th Floor, and still hear the car noise at night, the hotel should use a better glass to isolate the noise.

over all the stay, food, location are great. i would recommend you to stay

Room Tip: High floor to reduce the street noise at night
  • Stayed: January 2012, traveled solo
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Thank Mohamed Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this reviewResponded January 26, 2012

Dear Guest,

Thank you for staying at Sofitel Dubai Jumeirah Beach on your recent trip to Dubai. I will share your comments with the team. I have taken a note of the noise in the room at night and this will be on the agenda for our next planned maintenance.
I appreciate the time you took to review your stay and I hope the noise at night did not impact the possibility of your returning to the hotel on your next trip.
If I could assist you with anything in future, kindly send me an email on customer.service@sofiteljbr.ae

Sincerely,

Sami Nasser
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2012

I stayed in December for four nights; beautiful room, staff were faultless and great location. Oh - and extremely comfortable bed. My one complaint is that it could do with better sound-proofing. The price is great and when you factor in the free wifi - well... that's why I've booked for 5 nights in February!

  • Stayed: December 2011, traveled solo
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Thank Davida_in_KSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelDubaiJBR, General Manager at Sofitel Dubai Jumeirah Beach, responded to this reviewResponded January 26, 2012

Dear Guest,

Thank you for staying at Sofitel Dubai Jumeirah Beach on your recent trip to Dubai. I am glad that you enjoyed your stay and have decided to come back in February. If you need any assistance, please do not hesitate to contact me on customer.service@sofiteljbr.ae.

Look forward to welcoming you back soon.

Sincerely,

Sami Nasser
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 21, 2012

The service at this hotel was top notch. The have a great staff and are on top of things. I did not have any problems during my stay at this hotel.

From what I could see the Hilton Hotel is probably a better location as it is literally right on the beach and it just seems better from looking at the outside. I didn't stay there because it cost more money but if I were to go back to that area I would stay at the Hilton.

The beach by the Sofitel is still not quite developed the way it should be with a steep slope of sand just before the water's edge.

  • Stayed: July 2011, traveled solo
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1  Thank SMB736
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2012

We arrived about six hours before check-in and very kindly gave us a free up-grade and stayed in a 16th floor room with a beautiful ocean view, better than what we had requested. We were surprised at full bathroom with a large shower + bath room communicated with the principal. The services of this hotel are great with employees very well disposed. The buffet breakfasts are amazing, with everything you can imagine to eat. Outdoor pool with ocean views and all amenities available. All this combined with a very affordable price especially if you come from Europe. Return without hesitation

Room Tip: Try to get a upside 15th floor room
  • Stayed: June 2011, traveled as a couple
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1  Thank MinistryGM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel Dubai Jumeirah Beach

Address: The Walk | Jumeirah Beach Residence, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 On the Beach Hotel in Dubai
#35 Romantic Hotel in Dubai
#38 Family Hotel in Dubai
#45 Business Hotel in Dubai
#61 Luxury Hotel in Dubai
Price Range: $159 - $521 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Dubai Jumeirah Beach 5*
Number of rooms: 438
Official Description (provided by the hotel):
Luxury beachfront hotel combining French spirit with Dubai's most appealing features: waterfront location, sea-view and direct access to The Walk, the city's stylish beachside promenade and outdoor shopping area. 35 Minutes from Dubai International Airport, close to Dubai Media City, Jebel Ali Free Zone, two of Dubai's biggest shopping malls, and three prestigious golf clubs. Leisure facilities: Beauty Salon, Infini-pool, Health Club, Sauna and Steam room. One restaurant and three lounges present truly international flavors. A dedicated Inspired Meetings team meets the needs of business travellers. Free wi-fi and a separate meetings floor ensure a satisfactory business operation. ... more   less 
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Also Known As:
Sofitel Dubai Jumeirah Beach Hotel Dubai

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