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“Overcharged wifi” 3 of 5 bubbles
Review of TIME Oak Hotel & Suites

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TIME Oak Hotel & Suites
Ranked #109 of 544 Hotels in Dubai
Certificate of Excellence
Bangkok
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Overcharged wifi”
3 of 5 bubbles Reviewed February 3, 2013

I booked this hotel through lateroom's mysterious hotel so the rate is acceptable for a one night stay. The check in took some time as there was only one officer in the front desk and he was busy talking on the phone. The two bedroom apartment consists of one bed room with a double bed and one with twin beds. The room is very large indeed with a nice kitchen area. There was no lock in my twin-bed bedroom. The amenities are provided with good quality: The shampoo, conditioner, bath gel, lotions, soap, sewing kit, cotton buds&cottons, shaver but no shower cap available. The hair dryer is in the drawer in the master bedroom. There are 2 bathrooms and one toilet. The lobby looks nice. The only thing that I would like to complain and the only one thing that makes I would not recommend this hotel is that the rate for internet is 35 AED per hour. There are complimentary shuttles to take you to tourist places but it leaves on schedule, so we took taxi instead. The taxi is difficult to get and calling a taxi upon checking out made us wait around an hour. We asked for a van taxi but it never come. After we complained they called two taxis from the street for us. It is all in all a nice hotel if you are ok with the rate of the Internet.

  • Stayed January 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank P0014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ENdolo, Management at TIME Oak Hotel & Suites, responded to this review, February 18, 2013
Dear P0014,

Thank you for taking the time to write a review following your recent stay with us.

While it was nice to hear that you thought our apartments and room amenities were very good, please accept our sincere apologies for the service shortfalls you experienced during your stay.

Be sure that your feedback has been taken into account to further enhance our Guests experience, as we are currently in the process of reviewing the guest internet billing system.

We do hope that we will be able to welcome you back to the TIME Oak Hotel & Suites one of these days to show that we can do better.


All the best,
The TIME Oak Hotel & Suites Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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542 reviews from our community

Traveler rating
    318
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed February 2, 2013

Stayed over new year, didn't get off to a good start, they overbooked and wanted to move me out to a hotel by the airport. As I was with a group with 2 other room bookings they eventually agreed to move us into a 3 bed apartment, which was actually quite nice.

The pool area is quite good, but do take note, the hotel is dry, no alcohol. I spent most of my time away from the hotel, so not really a big problem.

Location is ok, you can grab a cab to go down to beachfront fairly easily.

Room Tip: Call ahead, make sure they have your reservation!
See more room tips
  • Stayed December 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank stuart_n1_ldn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ENdolo, Management at TIME Oak Hotel & Suites, responded to this review, February 18, 2013
Dear Stuart_n1_ldn,

We would like to thank you for your constructive feedback as this is the only way we can truly assess our guests' needs, and continuously improve the luxury service we aim to provide.

While it was nice to hear that you thought our apartments, pool area and location is good, please accept our sincere apologies for the service shortfalls you experienced during your stay.

We hope to have the pleasure of welcoming you back to the TIME Oak Hotel in the future!

Best Regards,
The TIME Oak Hotel & Suites Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
129 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 bubbles Reviewed January 24, 2013

stayed here with my family. i love how spaces the rooms are , clean , comfortable , big kitchen and not to forget a maids room as well which i was impressed they even had a room for!
stay here for comfort and its perfect place for families.

after all, nothing like coming back to a comfortable bed after a long day!
this hotel is 15 mins from mall of emirates and 30 mins from mall of dubai. the tour desk is very helpful. there is a small like kiosk a few steps away from the hotel incase you need anything in the middle of the night.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank emmy91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ENdolo, Management at TIME Oak Hotel & Suites, responded to this review, February 18, 2013
Dear Emmy 91,

Very many thanks for your comments! It was certainly a pleasure having you as our guest and we were happy to see that you enjoyed your time with us.

We hope to have the pleasure of welcoming you back to the TIME Oak Hotel in the future!


All the best,
The TIME Oak Hotel & Suites Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed December 18, 2012

I stayed here for 4 nights and thoroughly enjoyed my stay. Very close to everything I needed; office, shops; Emirates Mall; metro.
Surprised that I was upgraded to a 2 bed apartment with large balcony facing road. No problem with road noise. It was huge. Great viefws from 10th floor. Cleaned every day. Very comfy bed with huge soft pillows and linens. Well equipped apartment including kitchen; kitchen utensils; complimentary tea/coffee etc; iron; board; hairdryer; TV. Good gym but AC needed to be turned up more. Excellent pool area ( great for families with kids ). Good service overall. Lovely varied and plentiful breakfast.
Would recommend.

Room Tip: Apartments and rooms at front face road. Double glazed and no road noise, Rooms at back overlook p...
See more room tips
  • Stayed December 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Paula110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ENdolo, TIME Hotels at TIME Oak Hotel & Suites, responded to this review, December 21, 2012
Dear Paula 110,

Thank you for taking the time to write a review following your recent stay with us.

It is good to see that; overall, you are had an enjoyable time here at TIME Oak Hotel & Suites and liked the well equipped suite rooms, location and excellent pool area.

We appreciate your comments on the temperature of the AC unit in the gym, and will certainly take on board for the benefit of improving the consistency of our service delivery.

It was certainly a pleasure having you as our guest and we are looking forward to welcoming you back in the near future!

We wish you a happy holiday season and prosperous New Year!


All the best,
The TIME Oak Hotel & Suites Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
1 review
5 of 5 bubbles Reviewed December 17, 2012

it was nice and great hotel, the flats spacious and clean, the staff was helpfull and lacation is near from emirates mall. very good for afamily , the kids can play in the kids area also they can swim in the pool.

Room Tip: falat wiht 3 bed room
See more room tips
  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank deena a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ENdolo, TIME Hotels at TIME Oak Hotel & Suites, responded to this review, December 21, 2012
Dear Deena A,

Thank you very much for sharing your comments with us and other TripAdvisor users!

It is good to see that; overall, you are had an enjoyable time here at TIME Oak Hotel & Suites and liked the spacious Suite room, Great outdoor area with the kids’ swimming pool and our friendly & helpful staff.

It was certainly a pleasure having you as our guest and we are looking forward to welcoming you back in the near future!


All the best,
The TIME Oak Hotel & Suites Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurgaon
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed December 17, 2012

We were there for 5 nights and had booked a 2 bedroom suite. The suite was amazing and spacious. The service was quick, and the tea and dates at reception area was awesome.

The hotel is also very close to mall of emirates and Jumeira beach - and the hotel provides shuttle.

The only reason I rated it 4 is because there was an issue with the water pressure in flush - and that did cause some inconvenience.

Room Tip: Street facing rooms on high floors
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wanderer1807
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ENdolo, TIME Hotels at TIME Oak Hotel & Suites, responded to this review, December 21, 2012
Dear Wanderer1807,

Very many thanks for your comments! It was certainly a pleasure having you as our guest and we were happy to see that you enjoyed your time with us.

While it was nice to hear that you thought our Suites were a home like experience, please accept our sincere apologies for the service shortfalls you experienced during your stay.

We hope to have the pleasure of welcoming you back to the TIME Oak Hotel in the future!

We wish you a Merry Christmas and prosperous New Year!

All the best,
The TIME Oak Hotel & Suites Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed October 1, 2012

I was surprise who spacious are the rooms! The apartments are lovely (mine had a balconi) and the room area can easly be separeted from the living area. Everything needed was provided: Irons in all rooms, hair dryers and all kitchen tools as well.
The property was really clean and the staff very friendly. The outdoor area is great and you can also eat and drink in the swiming pool area.

It was also very convenient, 5 minutes from the metro and grocery stores.

I would definetly recomend this property for anyone looking for luxury, service and space.

  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Violeta H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ENdolo, Manager at TIME Oak Hotel & Suites, responded to this review, October 10, 2012
Dear Violeta H,

Thank you very much for sharing your comments with us and other TripAdvisor users!

It is good to see that; overall, you are had an enjoyable time here at TIME Oak Hotel & Suites and liked the spacious Suite room, Great outdoor area with the swimming pool and our friendly & helpful staff.

It was certainly a pleasure having you as our guest and we are looking forward to welcoming you back in the near future!

All the best,

The team at TIME Oak Hotel & Suites
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TIME Oak Hotel & Suites

Property: TIME Oak Hotel & Suites
Address: TECOM, Al Barsha, Dubai 283634, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#50 Business Hotel in Dubai
#80 Romantic Hotel in Dubai
#83 Family Hotel in Dubai
#100 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — TIME Oak Hotel & Suites 4*
Number of rooms: 192
Official Description (provided by the hotel):
Centrally located in Dubai, the TIME Oak Hotel & Suites is only 5 minutes from Mall of the Emirates, Dubai Marina, Jumeirah and The Palm Dubai. Additional nearby points of interest include The Emirates Golf Club, Internet & Media City. All suites have separate living room and bedroom, balcony, high quality beds. 42inch TV with international channel. Enjoy one of the biggest temperature controlled swimming pools for a city hotel in Dubai. ... more   less 
Reservation Options:
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Also Known As:
Layia Oak Hotel Dubai
Layia Oak Hotel And Suites

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