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Residence & Spa at One&Only Royal Mirage Dubai
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Savings alert! 20% below average rates

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Reviews (837)
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Reviewed December 6, 2012

Wow what a lovely Hotel, from the drive up to it with the huge montage of riders on their camels
past burning braziers, with drums beating out to announce your arrival.
Atmosphere was fantastic, lovely room , service excellent and good food. We went during their hot season (less expensive) but boy was it hot, up in the 40's, everyone up to their chins in the pool reading books, quite a funny sight. This holiday was a few years ago.

Room Tip: Get one overlooking the sea.
  • Stayed: January 2012, traveled as a couple
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Thank JOHN H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2012

From the very moment one of the many staff greet you, your stress free holiday begins. With a chilled drink and ice cold towels to refresh your face, the reception staff are quick to get you into your room, which is just do spacious, cleans and all in all-superb.
This is our 6th time at the hotel and each time we marvel at the attention the staff give. There are too many names to mention, from the very nice Manager to the housekeeping staff, but Gareth the restaurant manager, was one who really was so charming, calm and so smartly dressed every day, he was a joy to speak to. The guys that look after you around the pool and the beach, can't do enough for you either.
We took friends with us this time who have also stayed at some of the worlds best hotels. We knew they would not be disappointed - and we were right.
Love the breakfast at The Residence, you must try the Spa blend juice which is just amazing!
My husband was disappointed one morning that there was no walnut bread and just mentioned it in passing to one of the staff - the next day it was produced, warm and fresh and each day thereafter .
When eating in The Library in the evening, you are asked in the morning if there is anything Chef can cook for you especially- and he never fails to amaze with his wonderful culinary talent.
As for the afternoon Tea- well, it is just the best afternoon tea I've ever had- anywhere- The Ritz in London has nothing on The Residence Tea!

I think we like it at The Residence because it's so peaceful and you really do feel pampered.
If I had the tiniest criticism ( which really is being terribly picky) I would say, the Cabana's need to have curtains that pull, as the sun comes onto the deck by the afternoon and you are chasing the shade. Also, the metal chairs on the terrace at breakfast, could do with rubber feet- the noise they make when people choose not to pick them up as they leave the table can grate on the nerves- that said, I know our feedback was taken into consideration and we look forward to going back next year to hopefully see that is addressed.

We look forward to returning to see the wonderful staff again, and just total relaxation.
Roll on 2013! :-)

  • Stayed: October 2012
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1  Thank gmbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2012

Was not satisfied with the visit will not go again and not recomended toanyone !!!!! Bad food bad service and bad music!!!!!! The employees have to be more professional and attentive and clean. The menu is very limited and should have at least all italian food!!!!!!!!!!!!!!!!

  • Stayed: November 2012
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12  Thank Joujih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2012

I love this hotel, My family and i stay here when we visit Dubai. The staff are great and service is just perfect. I have 3 children who like swimming and having fun. While my children are not loud and annoying. I just hate it when people complain about a hotel based on children. Its a hotel expect other people and to be honest when my husband and i really want complete peace we stay at a couples only resort.
Take or stay at home.

  • Stayed: June 2012, traveled with family
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5  Thank misslenganji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
residenceandspa, Manager at Residence & Spa at One&Only Royal Mirage Dubai, responded to this reviewResponded November 18, 2012

Dear Guests,

Thank you so much for sharing your recent experience, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members.

We value such feedback which is shared with all and look forward to your return visit in a not too distant future.

Kind Regards
Anthony Pollocks
One&Only Royal Mirage Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2012

This hotel was calm and peaceful with well trained staff who looked after our evey need.
The bedroom was well appointed and a reasonable size.
The staff were charming and willing and helpful.
To visit other parts of the hotel, like The Palace next door, one of the staff would drive us by golf buggy.
The afternoon tea was exquisite. This is served free to guests, in the Library, evey afternoon.
On the beach there were staff to continuously provide iced water. Little bowls of fruit were brought round each morning. And someone came along the beach daily to clean our sunglasses.
The different restaurants we tried were excellent.
The Jetty Bar, next door on the beach, was lively and atmospherical.
There was a boat to take guests to the sister hotel, on the Palm, for drinks or dinner in the restaurants there.
This hotel is the place to go in the winter, for a relaxing week of sun & pampering, with superb service.

.

Room Tip: The pillows are awful
  • Stayed: October 2012, traveled with friends
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Thank madeleine_rijndorp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
residenceandspa, Manager at Residence & Spa at One&Only Royal Mirage Dubai, responded to this reviewResponded November 18, 2012

Dear Guests,

Thank you so much for sharing your recent experience, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members.

We value such feedback which is shared with all and look forward to your return visit in a not too distant future.

Kind Regards
Anthony Pollocks
One&Only Royal Mirage Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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