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“Quality of Rooms”

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ibis Dubai Al Barsha Hotel
Ranked #229 of 563 Hotels in Dubai
Reviewed March 14, 2013

The shower floor seemed to slope the wrong way and stood in water after a shower this must also have been able to seep through to the entrance carpet which was soaking during my stay. Floor towels were not always left and the sink top not cleaned which did not help the situation either

  • Stayed: March 2013, traveled on business
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Review collected in partnership with Accorhotels.com
3  Thank Paul-NDH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SVincent1409, Manager at ibis Dubai Al Barsha Hotel, responded to this reviewResponded April 9, 2013

Dear Guest,

Thank you for taking the time to provide us with valuable feedback of your recent stay with us.

Please rest assured that we have taken note of your comments and measures are being put in place to address them.

We thank you once again for your feedback and we look forward to welcoming you back again soon

The Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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718 - 724 of 1,259 reviews

Reviewed March 12, 2013

This hotel will not disappoint you, when you keep in mind that it is a 3 star hotel
It is clean, no frilles, efficcient. The rooms are small (3 x8M), but meet all basic demands: a good bed, modern shower, TV.
Minus point: no safe-deposit in the room (which - in my view - is no luxury, but as basic as airco).
Plus point: FREE WiFi everywhere in the hotel.
The hotel is situated in the middle between two Metro Stations, However, either one is not really close and it is quite a walk. to reach them.

  • Stayed: March 2013, traveled solo
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1  Thank AlfredOscar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SVincent1409, Manager at ibis Dubai Al Barsha Hotel, responded to this reviewResponded April 9, 2013

Dear Guest,

We appreciate your comments following your stay at the Ibis Dubai Al Barsha.
Rest assured that your message will be shared with our team who have contributed to your satisfaction.

At the same time, we have taken note of your constructive comments and will continue to strive in improving the quality of our services.

We thank you again for your feedback, and look forward to the pleasure of serving you in the near future.

Sincerely,
The Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2013

Stayed here for one night arriving 05th March as a lay over for a business trip. Arrived at 0800 and could not get checked in until 1415 with staff making little effort to accommodate. Was travelling with large luggage and must have been put in a room which was furthest away from the lift. Rooms were poor with a postage stamp bathroom which was of average cleanliness. This room was company booked for the trip but I can assure you it will be avoided in the future.

  • Stayed: March 2013
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Thank Geoff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2013

Whenever I checkin my priorities have always been the ease of check in and the courtesy of the staff, the comfort aspect of the room and the convenience of the hotel from my point of interests.

IBIS Al Barsha fits them all, with polite staff, nice adequate sized comfortable rooms and proximity of a metro station and a major mall.

Oh yes! another plus is that unlike most other IBIS hotels, it has free wifi in rooms as well.

  • Stayed: March 2013, traveled on business
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Thank aghaaamir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SVincent1409, Manager at ibis Dubai Al Barsha Hotel, responded to this reviewResponded March 17, 2013

Dear Guest,

Warm greetings from Ibis Al Barsha.

We thank you for your valuable feedback following your recent stay with us and are glad to know that you enjoyed your stay.

Rest assured, the message will be communicated on to our team who have contributed to your satisfaction.

Kind regards,

The Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2013

i was there at the end of february, the service it is not so bad and the room are ... room of the IBIS, all over the world are very similar. I had a dinner at the buffet but I was not impressed, not to many choice in food. one of the biggest trouble I had was to walk from the hotel to the metrò station due the road work, it is quite dangerous. it was an exhibition in Dubai and I heard the price paid by my colleague with some other hotel, I think Ibis had a good rate.

  • Stayed: February 2013, traveled on business
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Thank DavideMelini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SVincent1409, Manager at ibis Dubai Al Barsha Hotel, responded to this reviewResponded March 17, 2013

Dear Guest,

Thank you for your valuable feedback following your recent stay with us.

We have taken note of your comments regarding the variety of food served for our buffet dinner as well as the access to our hotel, and will take this into consideration.

It is a pleasure to have you as our guest and we look forward to welcoming you back again soon.

The Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2013

So don't expect ANY luxury if you are paying these prices in Dubai. Having said that, I still expected the Hotel to be better given the cost.

Checked in around 2am and was told there were no No Smoking Rooms which was odd as it was a specific request as I am asthmatic. Complained and immediately rooms became available.....at 2am.

Check in took for ever. Staff were not that helpful when asked for info. Hotel didnt even have a colour printer! Having said that, it did seem under staffed.

Rooms are tiny, Bathrooms are tiny. I'm not that large and it was a little bit of a squeeze to sit ;) . Bed was comfortable though and the desk area in my room was large enough to work on.

Evening food options are very limited and you have to pop down to pick it up at the Cafe area. Breakfast is very good Buffet style with a good range of hot, cold and traditional food.

The Hotel is clean, modern and well kept. Its near the highway but you can't here it. Its about 1km away from the Mall. Little tricky to get to if you are coming from the North on the highway.

If you are on a budget, then this is a good option as I like my hotels clean LOL, but dont expect much else.

  • Stayed: January 2013, traveled on business
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Thank andybee101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SVincent1409, Manager at ibis Dubai Al Barsha Hotel, responded to this reviewResponded March 17, 2013

Dear Guest,

Thank you for your review of your stay at Ibis Al Barsha.

We have noted your concerns on our service, particularly with the provision of non-smoking rooms as well as the duration taken for check in.

We certainly understand the frustration you must have faced due to this and have already put measures in place to address specific booking requests and to quicken the check-in process.

Thank you once again for your valuable and honest feedback, and we look forward to welcoming you during your next stay with us.

Kind regards,
The Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 9, 2013

No one to take the bags to the room was just a start. I took a looong while until we checked in and later we found that the room we go is sharing the access door with another room. The room is a beyond tiny and small. I can't say it's good value for money as I'm a Dubai resident and I know that you can find much better for the same value. I had to check out after 15 minutes but they still charged me for 1 night !

  • Stayed: January 2013, traveled as a couple
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Thank Fouad429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SVincent1409, Manager at ibis Dubai Al Barsha Hotel, responded to this reviewResponded March 17, 2013

Dear Guest,

Thank you for providing us with feedback during your stay at Ibis Al Barsha, Dubai.

Having gone through your comments, we are most concerned to hear of the service related issues you had encountered. We sincerely apologize for this unpleasant experience.

Rest assured that we have taken necessary measures to improve the services offered to our guests.

We thank you once again for your valuable and honest feedback, and look forward to welcoming you during your next stay with us.

Kind regards,
The Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about ibis Dubai Al Barsha Hotel

Address: Sheikh Zayed Road, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#48 Best Value Hotel in Dubai
Price Range: $60 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Dubai Al Barsha Hotel 3*
Number of rooms: 480
Official Description (provided by the hotel):
Ibis Al Barsha Hotel Dubai, conveniently located along Sheikh Zayed Road within the business, shopping and entertainment areas of Dubai's new city centre, minutes from Sharaf DG Metro Station and Mall of the Emirates. Easily accessible from Dubai International Airport, Dubai Media City, Dubai Internet City, Dubai Knowledge Village and the Jebel Ali Free Zone, the hotel has everything you need for a pleasant stay including Free WIFI in the entire property, vending machines on each floor, 4 Food & Beverage outlets and mini fridge in all rooms. We have recently added tea and coffee amenities in the comfort of your room. Ibis Al Barsha is an ideal choice for leisure and business travelers. ... more   less 
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Also Known As:
Ibis Al Barsha Hotel Dubai

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