The booking process through the Internet was good and very smoothly. After a short time, I received a confirmation email, that my credit card was accepted and the booking was confirmed. I printed the email to show it at the desk on arrival. So far everything is perfect.
At 1pm I started to drive from Muscat to Al Ain for some work and by evening I drove from Al Ain to Dubai to my hotel to rest and to get ready for tomorrow meeting and to drive back to Muscat.
When I arrived at the hotel around 8:30pm, they informed me that the booking was canceled due to some problem with my credit card. And all rooms are booked now (No room available at the hotel).
After long argument and showing that I am not happy about the situation, they provide me a room in a smoking area which disturbed my sleep the hall night.
When I checked my email later, I found that they sent me an email to inform me about the cancellation. The email was sent on 27 December 2012 at 03:27pm. When I was on the road driving to UAE.
- Official Description (provided by the hotel):
- Ibis Al Barsha Hotel Dubai, conveniently located along Sheikh Zayed Road within the business, shopping and entertainment areas of Dubai's new city centre, minutes from Sharaf DG Metro Station and Mall of the Emirates. Easily accessible from Dubai International Airport, Dubai Media City, Dubai Internet City, Dubai Knowledge Village and the Jebel Ali Free Zone, the hotel has everything you need for a pleasant stay including Free WIFI in the entire property, vending machines on each floor, 4 Food & Beverage outlets and mini fridge in all rooms. We have recently added tea and coffee amenities in the comfort of your room. Ibis Al Barsha is an ideal choice for leisure and business travelers. ... more less
- Reservation Options:
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- Also Known As:
- Ibis Al Barsha Hotel Dubai