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“Good Hotel, Not so good staff” 4 of 5 bubbles
Review of Grandeur Hotel

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Grandeur Hotel
Ranked #233 of 544 Hotels in Dubai
Dubai, United Arab Emirates
Level Contributor
95 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
“Good Hotel, Not so good staff”
4 of 5 bubbles Reviewed July 18, 2011

hotel location, room size and comfort of bed all great.
bathroom really smelled bad even though it was clean.
staff aren't up to the standards, whether at check in or even room service (where the server insisted on shaking my hand- was not comfortable!).
dont expect it to be serene as the hotel is bustling and loud.

Room Tip: take a higher floor room
See more room tips
  • Stayed July 2011, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank RashaMinDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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341 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
abu dhabi
Level Contributor
50 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed May 21, 2011

simply put, you get a very nice room for a very reasonable rate making it one of my favorite one night stay hotels in dubai. the indian restaurant is also very good along with the sports bar. definite repeat value.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank gaurav797
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
69 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed January 11, 2011

Hotel is walking distance to Mall of Emirates and Metro station. This enable one to move around Dubai easily using the metro for shopping, visiting restaurants and attractions and avoiding traffic and at cheaper cost. However, due to lack of staff we have to wait for more than 2 hours to get our rooms which was pre-booked. In fact we went to the mall while waiting for the rooms and when we came back, we have to wait again to get the room.

  • Stayed December 2010, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank MpoloKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed November 21, 2010

We stayed there for 4 days. locating the hotel was an ordeal with the map on their website not very accurate and the hotel staff not able to guide us properly. Stay and food was decent.

However, not a very comfortable stay for the business traveller. Good one if you are on a holiday.

The hotel does not provide some basic stuff like newspapers in the morning and a TV with morning news at the buffet breakfast.

  • Stayed October 2010, traveled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Ashokrao78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 6, 2010

Food they serve was excellent , they helped me in preparing food which is out of their menu but food is some what expensive, good service , good location behind the mall of Emirates . Front managers were helpful on all ocassions . Only one problem i faced is Taxi drivers dont know the location of the hotel and more people don kno this hotel

  • Stayed October 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Batman2727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nagoya, Japan
Level Contributor
103 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 bubbles Reviewed June 17, 2010

I stayed here in Dec 2008 when it was very new. I have seen it has not been kept in like-new condition. However, the hotel is very reasonable, and its location close to the Mall of the Emirates makes it more attractive.

The rooms are large, and kept in very good shape. The bed is huge and comfortable; not too soft and not hard. The bathroom was clean and the shower water power was good.

What I didn't like was the atmosphere, and the loud sports bar on the first floor. The price of the restaurant was higher than expected, so I went to a local shop and restaurant and just bought dinner and supplies and brought them to my room.

Its about a 10 minute walk to the Mall of the Emirates, so its very good for that sort of thing. And the Metro is at the Mall, so getting around is easy.

Internet is pay-as-you-go and not too badly priced. I bought the 1 hour for 15 dhms. The whole day internet access costs 70dhms.

The pool is on the roof and not bad. I didn't try the fitness center but looked in and the equipment looked alright.

I would stay here again.

  • Stayed May 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank steven_nagoya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
India
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed June 10, 2010

We ended up staying at this hotel during a last minute trip.
It was recommended to us by a friend.
The hotel is a nice small hotel budget option. The rooms are clean and comfortable.
Though we were there on a holiday it is a good option for business travellers as well.
The locaion is not bad.
Though it is a bit far off one can always take a cab to the creek areas from the outer circle and avoid the city traffic.
Also, the Emirates shopping mall is about 10 minutes walking so that was a huge advantage.
Some negatives though were:
quite a bit of construction happening next door
and since this is a new hotel or was at the time we went in 2008 it was not easy to get a cab though the hotel did mention that they were going to fix that really soon and ensure that 1-2 cabs were available at all time so one should check on that
the concierge was very helpful though and really helped us picking good places to eat and make reservations
the breakfast room is small but nice and has a decent spreak for a quick bit before a work day or a shopping experience
nothing elaborate though but simple and good
all is all a decent experience though you cannot compare to the large branded hotel chains/establishments of dubai

  • Stayed October 2008, traveled with friends
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank cktiki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grandeur Hotel

Property: Grandeur Hotel
Address: Al Barsha First | Behind the Mall of Emirates, Dubai 49521, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#197 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grandeur Hotel 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Grandeur Hotel Dubai

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