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Johnmarie@yahoo

Great staff

5.0 of 5 bubblesReviewed Jun 23, 2019
The great staff of the hotel shela, habibou, dong enki, reniel and the reception staff Ian and jefferson for the good sedvice. The hotrl neasdt to mall of emirates and sharaf dq station thr hotel is good bience
Date of stay: June 2019
Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyrone L, General Manager at Ibis Mall Avenue Dubai, responded to this review
Responded Jun 23, 2019
Dear Valued Guest,

We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Tyrone Lodder
General Manager
Novotel Suites & Ibis Mall of the Emirates
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,584)
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All reviews metro station reception staff are walking distance early check short stay nice room business trip front office thank you so much house keeping amazing staff special thanks dubai mall jefferson emirates nestle hatem
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Reviewed June 22, 2019

As always my stay it ibis mall of emirates are fantastic and brilliant from f and b staff housekeeping to front office and people standing in reception mr ian and mr jefferson are so kind and helpful specially how they engaged with us. F and b staff are so attentive and helpful with our request special mention to ms. shela and ms dong. Our stay very memorable. We surely come back soon..

Date of stay: June 2019
Trip type: Traveled with family
2  Thank Eric1023409
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyrone L, General Manager at Ibis Mall Avenue Dubai, responded to this reviewResponded June 22, 2019

Dear Valued Guest,

We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Tyrone Lodder
General Manager
Novotel Suites & Ibis Mall of the Emirates

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2019

Staff so great at service they are so helpful especially Sheila in the restaurant and Ian and Jeff so helpful ..near in metro station mall of emirates and sharif station ..thanks to all the staff ..thank u

Date of stay: June 2019
Trip type: Traveled on business
2  Thank Johnmichael12a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyrone L, General Manager at Ibis Mall Avenue Dubai, responded to this reviewResponded June 22, 2019

Dear Valued Guest,

We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Tyrone Lodder
General Manager
Novotel Suites & Ibis Mall of the Emirates

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2019

It’s really great staff especially the smilest Ian and Hatim the receptionist , they great help and lovely
The hotel is near the Metro and a great Emirates Mall
Carrefur is down beside a very good Resturant

Date of stay: June 2019
Trip type: Traveled with family
2  Thank Smilestguy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyrone L, General Manager at Ibis Mall Avenue Dubai, responded to this reviewResponded June 22, 2019

Dear Valued Guest,

We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Tyrone Lodder
General Manager
Novotel Suites & Ibis Mall of the Emirates

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2019 via mobile

Staff are great specially Ian who Gave me free early check. And mr seanry and Sheila who are very friendly. Amazing hotel and near to metro station and mall. Room very spacious and clean. Thanks to Jefferson as well to assist me in pool.

Date of stay: June 2019
Trip type: Traveled with friends
2  Thank Kemassi1234
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyrone L, General Manager at Ibis Mall Avenue Dubai, responded to this reviewResponded June 22, 2019

Dear Valued Guest,

We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Tyrone Lodder
General Manager
Novotel Suites & Ibis Mall of the Emirates

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2019 via mobile

The best service i ever incounter For my stay big thank to the best waitress Shela ,waiter Julian and the team enki dong and recepción hi check in me so fast Ian and jefferson and negar to the metro the hotel

Date of stay: June 2019
Trip type: Traveled on business
2  Thank Mikeeqy12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyrone L, General Manager at Ibis Mall Avenue Dubai, responded to this reviewResponded June 21, 2019

Dear Valued Guest,

We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Tyrone Lodder
General Manager
Novotel Suites & Ibis Mall of the Emirates

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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