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All reviews metro station reception staff are walking distance early check short stay upon check nice room business trip front office thank you so much house keeping amazing staff special thanks dubai mall jefferson emirates nestle
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Reviewed May 17, 2019 via mobile

I spent 3 days they allowed me to take breakfast in first day inteads last day because I have early flight Jeff and habeclewas amazing and othman attentive in his work polite people in restaurant amazing

Date of stay: May 2019
Trip type: Traveled solo
2  Thank Jobertcruz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyrone L, General Manager at Ibis Dubai Mall of the Emirates Hotel, responded to this reviewResponded May 17, 2019

Dear Valued Guest,

We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Tyrone Lodder
General Manager
Novotel Suites & Ibis Mall of the Emirates

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2019 via mobile

Amazing hotel it is. Clean, peaceful and easy to book online. First timer but its very nice stay. I relaxed a lot. Then good staff like HANECEL. So accomodating, helpful, kind and pretty. Thanks a lot. We enjoyed our stay. Til' next time

Date of stay: May 2019
Trip type: Traveled with friends
2  Thank JudyAnne23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyrone L, General Manager at Ibis Dubai Mall of the Emirates Hotel, responded to this reviewResponded May 17, 2019

Dear Valued Guest,

We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Tyrone Lodder
General Manager
Novotel Suites & Ibis Mall of the Emirates

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 17, 2019 via mobile

I stay here with friends hotel was cozy amazing staff like Hanedel and Jeff. food in iftar delicious a lot of option. suhoor as well good for us we will come back soon in this hotel fantastic stay great.

Date of stay: May 2019
Trip type: Traveled with friends
2  Thank kumargood
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyrone L, General Manager at Ibis Dubai Mall of the Emirates Hotel, responded to this reviewResponded May 17, 2019

Dear Valued Guest,

We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Tyrone Lodder
General Manager
Novotel Suites & Ibis Mall of the Emirates

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2019 via mobile

Ive'd been staying in different hotel so probably kinda the same service and atmosphere though this is my first time I stayed here I felt home one of the receptionist name Ian took my attention ..He is the asset of the hotel!!:-) Thanks for his being professional and helpful .I will definitely recommend this hotel and comeback soon:-)

Date of stay: May 2019
Trip type: Traveled with friends
2  Thank zorrabelle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyrone L, General Manager at Ibis Dubai Mall of the Emirates Hotel, responded to this reviewResponded May 17, 2019

Dear Valued Guest,

We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Tyrone Lodder
General Manager
Novotel Suites & Ibis Mall of the Emirates

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2019

Thanks to you Mr. Jefferson for assisting us my visit in your hotel.

It is true even the hotel is lacking to is service which they are unable to provide, staff like Jefferson will be there to assist and comfort you to have a pleasant and memorable stay.

Thank you for our providing an excellent service that bring back to our home.

Date of stay: December 2018
  • Trip type: Traveled with friends
    • Location
    • Rooms
    • Service
2  Thank Rey_Vice
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyrone L, General Manager at Ibis Dubai Mall of the Emirates Hotel, responded to this reviewResponded May 16, 2019

Dear Valued Guest,

We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Tyrone Lodder
General Manager
Novotel Suites & Ibis Mall of the Emirates

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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